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JOE & THE JUICE
People Business Partner - North
Birmingham, England, United Kingdom · On-site
Senior
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Full-time
Team incentives, Competitions, Everyday perks, Career progression, Induction training, Ongoing learning
Posted 4h ago
Apply by Aug 31
~40 hrs/week
Responsibilities
You will be responsible for managing live gaming tables and ensuring an engaging experience for all casino guests. This involves interacting with customers throughout your shift to deliver high-quality entertainment and service.
Requirements
Candidates must possess strong numerical and mental arithmetic skills along with excellent communication abilities. You must be at least 18 years old, have the legal right to work in the UK, and be flexible to work night shifts and weekends.
Full job description
At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.
For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And above all, they come for the that exhilarating feeling where anything can happen.
Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.
We’re building something special at Grosvenor Casinos. Join us and be part of it.
Join us as a Trainee Croupier and step into the thrilling world of live gaming!
The Casino industry is different, there’s nothing quite like it, and its one that many love to work in. It really is a million miles from a boring 9-5.
At Grosvenor Casinos, we’re offering you the chance to train, grow, and thrive in a fast-paced, high-energy environment.
As a Trainee Croupier, you’ll join our exclusive Grosvenor Gaming Academy - a five-week programme designed to equip you with all the skills and confidence you need to shine on the casino floor.
We aim to excite and entertain all our customers. If you believe you’ve got what it takes and think you’ll enjoy working in a live gaming environment, where you’ll be interacting with customers all day, providing unforgettable experiences and excitement – this is for you.
Come and join our Academy and we promise you’ll learn some new skills and develop a career within a high performing, 24/7 entertainments business.
Skills & Experience Needed:
Good numerical ability and mental arithmetic; able to calculate mentally and quickly. Bring the passion and we will help you practice
Very good communication and social skills as you’ll be at the forefront of delivering a top experience for our customers ensuring you drive our mission forward as the most loved Casinos in the UK
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Why Join Us?
As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.
Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.
We’re for Everyone
If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you.
At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.
Rank is one of the great names in British entertainment. Since 1937, we’ve stayed true to our founding mission – to excite and to entertain.
Today, our brands include Grosvenor Casinos, Mecca Bingo, Enracha, with licensed venues that bring people together for fun and laughter in more than 100 communities. And our digital-only brands bring all that good stuff to our players at home and on the move.
Our long experience brings with it a sense of responsibility. Rather than just reacting to changes in the law, we want to help guide the gaming industry forwards so that everyone can enjoy themselves safely. That’s why we take great care to inform our customers about every aspect of our games.
We also feel a sense of responsibility to the planet. We’re inspiring our people through environmental, social and governance initiatives that will take us to where we want to be as a business. And we include the communities in which we operate in everything we do. That’s where we started and where we belong still – at the heart of the community.
Offices: TOR, Saint Cloud Way, Maidenhead, Berkshire SL6 8BN, GB · Navigation House, South Quay Drive, Sheffield, South Yorkshire S2 5SU, GB · 4C Leisure Island Business Centre, Ocean Village, Gibraltar, Gibraltar GX11 1AA, GI
GamingCasinosBingoOnline & Mobile GamingSports BookEntertainmentLeisureDigitalRetailCustomer Service
How many Hospitality jobs are open in Birmingham, United Kingdom right now?
There are currently 178 open hospitality positions in Birmingham, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Birmingham, United Kingdom?
Companies currently hiring include BaxterStorey, Hilton, Greene King Brewery, Whitbread, Sweet Carolina's Travel, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Birmingham, United Kingdom?
Yes — 18 of the 178 open hospitality positions offer remote or hybrid work (10 remote, 8 hybrid).
How do I apply for Hospitality jobs in Birmingham, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.