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Part-time, Temporary
40% Discount At The Browns Pro Shop, Preferred Consideration For Future Employment, Free Event Day Parking, Free Major Event Day Meals, Performance Based Incentive Programs
Posted 81d ago
~40 hrs/week
Responsibilities
Greet and welcome guests while providing directions and assistance to enhance the fan experience at Huntington Bank Field. Ensure all stadium policies are enforced and report any incidents to team leadership.
Requirements
Candidates must be at least 18 years old, pass a background check and drug screening, and have reliable transportation. Physical ability to stand for long periods and work in all weather conditions is required.
Full job description
THE PROJECT
“We Unite fans by Always Delivering Best-In-Class Experiences.”
The Huntington Bank Field Guest Services Team is seeking enthusiastic individuals for part-time and seasonal Event Team Member positions. Our Guest Services Ambassadors (GSAs) are essential in creating best-in-class guest experiences—from the moment fans arrive to the moment they depart. We are looking for friendly, outgoing, and self-motivated individuals who are passionate about delivering exceptional customer service and creating memorable moments for every guest.
If you’re ready to be part of an unforgettable event-day experience, apply today and join the excitement at Huntington Bank Field!
ESSENTIAL FUNCTIONS
Greeting and welcome guests as they enter Huntington Bank Field.
Provide excellent customer service to enhance the fan experience.
Proactively assist guests with any questions or concerns they may have.
Understand and enforce all Huntington Bank Field policies and procedures.
Provide guests with accurate directions to and from stadium locations such as seating areas and restrooms.
Must be attentive to guests' needs, have full knowledge of all policies, services, and facility locations.
Report all incidents to Team Leaders.
Thank guests for attending as they leave.
QUALIFICATIONS
Excellent interpersonal and communication skills with a guest-first mindset
Ability to consistently present in a friendly, approachable and professional manor including a well-groomed appearance.
Physically able to stand for extended periods and navigate stairs throughout the venue
Comfortable working in all weather conditions including outdoors
Reliable transportation to and from Huntington Bank Field
Availability to work evenings, weekends, holidays, all full stadium events that include concerts, major special events and all Cleveland Browns home games
Ability to successfully pass a criminal background check and drug screening
Must be at least 18 years of age
PERKS
40% discount at the Browns Pro Shop within Huntington Bank Field (non-event days only)
Preferred consideration for future employment opportunities within the Cleveland Browns organization
Free Event Day parking as well as free major event day meals are provided
Performance based incentive programs
COMPENSATION
Positions start at $16 per hour and vary throughout each event. Which range from Ushers, Premium Space Greeters, Elevator Operators and many more.
* A GSA may be assigned or reassigned to any post based on the needs of the event and will execute all posts assigned by leadership.
ASM Global has joined Legends - uniting two industry leaders to redefine live experiences
Industry
Entertainment
Company size
10,001+ employees
Founded
2019
Headquarters
Los Angeles, California
LinkedIn followers
64,231
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Offices: 800 W Olympic Blvd, 3rd Floor, Los Angeles, California 90015, US · Manchester Arena Victoria Station, Manchester, GB · GPO Box 1040, Brisbane, QLD 4001, AU · Building 08 Premises 416, Dubai Media City, Dubai, AE · R Oscar Freire, 585 – 3º andar, Jardim Paulista, Sao Paulo, 01426-001, BR
How many Hospitality jobs are open in Cleveland, OH right now?
There are currently 549 open hospitality positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Cleveland, OH?
Companies currently hiring include Aramark Healthcare+, Compass Group, IHG Hotels & Resorts, Coury Hospitality, Pyramid Global Hospitality, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Cleveland, OH?
Yes — 15 of the 549 open hospitality positions offer remote or hybrid work (9 remote, 6 hybrid).
How do I apply for Hospitality jobs in Cleveland, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.