General Manager Social, Golf - Leadership Talent Network
Cleveland, Ohio, United States · On-site
$80k–$140k/yr
Senior$134M raised
Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment ve…
Job Description We’re looking for an artist in disguise, a jack-of-all-trades, or better yet, a Host/ Hostess! That someone special will be the first impression our customers have and the lasting impression of customer s…
Parking Services Advisor/Call Center - Cleveland Clinic Main Campus
Cleveland, Ohio, United States · On-site
$15/hr–$17/hr
Mid level$10M raised
About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mob…
Skills: Customer service, Call center operations, Problem solving, Communication skills, Microsoft Office
Administrative Support Worker - Cleveland Browns Stadium - Concessions
Cleveland, Ohio, United States · On-site
Entry level
Job Description The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will…
Skills: Data entry, Filing, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
Overview Provide nutritious meals to program participants, ensuring program compliance for year-round Senior and Home-Delivered Meals, Youth, and other Program Outreach efforts; maximizing the use of donated food product…
UPSCALE SERVER ASSISTANT - Food Service Worker - Rocket Mortgage Arena - Catering
Cleveland, Ohio, United States · On-site
Entry level
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Skills: Food preparation, Sanitation, Kitchen safety, Inventory management, Customer service
Job Description We’re looking for an artist in disguise, a jack-of-all-trades, or better yet, a Host/ Hostess! That someone special will be the first impression our customers have and the lasting impression of customer s…
UPSCALE SERVER - Food Service Worker - Rocket Mortgage Arena - Catering
Cleveland, Ohio, United States · On-site
Entry level
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
UPSCALE SERVER ASSISTANT - Food Service Worker - Rocket Mortgage Arena - Catering
Cleveland, Ohio, United States · On-site
Entry level
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Server Assistant, you’re not just helping…
Skills: Hospitality, Dining service, Customer service, Teamwork, Communication
It began with a vision to bring the time-honored flavors and healthy ingredients of South Korea to Columbus, Ohio. From that dream, BIBIBOP was born. Inspired by the traditional Korean dish bibimbap, we sought to make ba…
Skills: Leadership, Customer service, Team management, Inventory management, Training
It began with a vision to bring the time-honored flavors and healthy ingredients of South Korea to Columbus, Ohio. From that dream, BIBIBOP was born. Inspired by the traditional Korean dish bibimbap, we sought to make ba…
Skills: Leadership, Team management, Operational management, Guest service, Problem-solving
It began with a vision to bring the time-honored flavors and healthy ingredients of South Korea to Columbus, Ohio. From that dream, BIBIBOP was born. Inspired by the traditional Korean dish bibimbap, we sought to make ba…
Skills: Customer service, Multitasking, Food safety, Sanitation, Communication
Company Description Village Green is searching for enthusiastic individuals to join our Concierge team and be the first point of contact at our award-winning apartment communities. If you have persuasive sales and market…
Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and posi…
Skills: Customer service, Communication, Retail operations, Hospitality, Time management
Job Description Here at Aramark, we take pride in the level of service and safety we provide. We’re hiring a Dishwasher to join our team who will take on the job of maintaining the cleanliness of our operations and kitch…
Skills: Sanitation procedures, Dishwashing, Chemical safety, Customer service, Kitchen maintenance
We are hiring immediately for a part time CASHIER position. Location: The Cleveland Museum of Art - 11150 East Boulevard, Cleveland, OH 44106. Note: online applications accepted only. Schedule: Part time; Tuesday through…
Skills: Cash Handling, Customer Service, Point of Sale (POS), Cash Reporting, Sanitation Standards
Job Description The Sous Chef is the lead culinary person responsible for supervising all culinary operations for a location. Compensation Data COMPENSATION: The Salaried rate for this position is $60,000.00 to $75,000.0…
Cashier - Cleveland State University Management Fee
Cleveland, Ohio, United States · On-site
Entry level
Job Description We’re looking for a “Cashier” because “Being Awesome” isn’t a job title we can use. The perfect recipe for a Cashier on our team? A bit of sugar and spice, and a pinch of everything nice! Our best Cashier…
Skills: Cash handling, Customer service, POS operation, Math skills, Counting
Cashier - Cleveland State University Management Fee
Cleveland, Ohio, United States · On-site
Entry level
Job Description We’re looking for a “Cashier” because “Being Awesome” isn’t a job title we can use. The perfect recipe for a Cashier on our team? A bit of sugar and spice, and a pinch of everything nice! Our best Cashier…
Skills: Cash handling, Customer service, POS operation, Math skills, Counting
General Manager Social, Golf - Leadership Talent Network
The General Manager is responsible for overseeing all social operations, including staff management, facility maintenance, and food and beverage service. They must drive revenue through simulator rentals, leagues, and events while ensuring exceptional guest experiences and adherence to safety regulations.
Requirements
Candidates must have at least 5 years of hospitality management experience, with 3 recent years in a leadership role such as Assistant General Manager or General Manager. The position requires strong communication skills, the ability to work in a fast-paced environment, and availability during evenings, weekends, and holidays.
Full job description
Description
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
The General Manager - Social is the ultimate purveyor of all the fun that Five Iron Golf has to offer. The GM - Social hires, trains, and coaches staff to deliver exceptional service and genuine, enlightened hospitality, fulfilling the Five Iron promise of fun and memorable experiences that guests will want to share with family and friends!
Responsibilities include, but are not limited to, the following:
Drive revenue through Simulator Rentals, Food and Beverage Sales, and League sales
Recruit, hire, and train (or oversee the recruiting, hiring, and training) of social staff.
Actively evaluate employee performance to ensure daily business needs are met
Manage and oversee all operations of the social side of the business, including leagues, simulator rental experiences, event execution, facilities maintenance, food & beverage service, and social staff scheduling.
Take pride and ownership of each Guest’s enjoyment at Five Iron Golf, ensuring above-and-beyond service standards for all staff.
Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings.
Manage the Social P&L of the location, efficiently operating the space by monitoring and reducing labor and other operating costs
Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement and local marketing efforts
Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times.
Collaborate effectively with team members to align efforts and achieve business goals.
Clearly and effectively communicate location needs to corporate representatives
Ensure that the location adheres to health and safety regulations and operates in compliance with all local laws, including alcohol service laws
Required Qualifications:
5+ years of hospitality management experience with at least 3 recent years as Assistant General Manager or General Manager
Strong leadership ability and willingness to lead by example
Excellent communication, time management, and organizational skills
Upbeat energy and enthusiasm and a positive attitude
Ability to think on your feet and manage customer expectations
Ability to work in a fast-paced environment
Availability to be present in the space on evenings, weekends and holidays
Ability to stand, walk and bend for long periods of time and maneuver up and down stairs
Ability to obtain proper licensing and certifications for the location
Benefits (applies to full-time employees):
Health, Dental, and Vision insurance
Long and Short-Term Disability
Accident and Critical Illness Insurance
401(k)*
Pay: $85K-$92K + Bonus potential of up to 20K (location dependent)
Hours: Nights and Weekends Required
Job Type: Exempt, Full time
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.
Related keywords
HospitalityGeneral ManagerP&L ManagementSimulator RentalsFood and BeverageLeague SalesStaff SchedulingCustomer EngagementLocal MarketingHealth and SafetyAlcohol Service LawsLeadershipOperationsEvent ManagementFacility MaintenanceEnlightened Hospitality
An urban indoor golf experience using technology and unique design to make golf accessible, fun, and inclusive.
Industry
Entertainment Providers
Company size
1,001-5,000 employees
Founded
2017
Headquarters
New York, New York
LinkedIn followers
15,357
Total funding
$134M
Our story begins in early 2015 with Mike Doyle teaching simulator lessons in the back of a men’s clothing store in midtown Manhattan. As the demand for Mike’s lessons grew, Mike and student Jared Solomon started dreaming about an indoor facility where Mike could teach more lessons and golfers could work to improve their game — all while flipping standard golf culture on its head and appealing to everyone.
With Mike and Jared clueless as to how to actually execute their grand idea, the final two co-founders, summer camp friends Nora Dunnan and Katherine Solomon (also Jared’s wife) entered the scene. With Nora operating the ship and Katherine navigating through some early legal storms, Five Iron Golf was launched and open for business in mid-2017.
Five Iron has quickly re-shaped urban golf culture and has expanded from Manhattan to Chicago, Baltimore, and Philadelphia, growing from Mike’s original lesson crew to a re-imagined, high-tech, inclusive urban golf experience for golfers and non-golfers alike. Five Iron is for everyone.
For the serious golfer, Five Iron hosts best-in-class simulators, Trackman lesson studios, access to teaching professionals, practice time, leagues, club storage, showers, top-of-the-line clubs that are free to use during your booking, and in-house club fitting services.
For the less-than-serious golfer (and let’s be honest, most of the serious golfers too), Five Iron’s locations offer flexible event spaces, full bar service, fantastic food menus, games like ping pong, shuffleboard, pool, widescreen TVs, regular women’s events, a junior program, and much more.
Offices: 883 Avenue of the Americas, Floor 3, New York, New York 10001, US · 138 5th Ave, 4th Floor, New York, NY 10011, US · 22 Stone Street, New York, New York 10004, US · 2116 Chestnut St, Philadelphia, Pennsylvania 19103, US · 609 N Dearborn St, Chicago, Illinois 60654, US
How many Hospitality jobs are open in Cleveland, OH right now?
There are currently 549 open hospitality positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Cleveland, OH?
Companies currently hiring include Aramark Healthcare+, Compass Group, IHG Hotels & Resorts, Coury Hospitality, Pyramid Global Hospitality, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Cleveland, OH?
Yes — 15 of the 549 open hospitality positions offer remote or hybrid work (9 remote, 6 hybrid).
How do I apply for Hospitality jobs in Cleveland, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.