Ciudad de México, Mexico · Remote OK
$32k–$32k/yr
Hi! 👋 I’m Carla, based in Chile 🇨🇱, and I’m the Manager of Account Management at WeTravel. We help travel businesses grow by empowering them to make the most of our platform and create exceptional experiences for thei…
Skills: B2B Account Management, Customer Success, English Fluency, Spanish Fluency, Upselling
Ciudad de México, Mexico · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Kitchen Cleaning, Disinfection, Chemical Handling, Safety Protocols, Interpersonal Skills
Ciudad de México, Mexico · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Mixology, Wine Knowledge, Liquor Knowledge, Customer Service, POS Systems
Ciudad de México, Mexico · On-site
La hospitalidad excepcional comienza con usted Imagínese alegrándole el día a alguien. Cuando se una a nuestro equipo de hoteles, es exactamente eso lo que hará cada vez que acuda a trabajar. Como ingeniero aprendiz, sin…
Skills: Maintenance Operations, Technical Knowledge, Hospitality, Teamwork, Leadership
Ciudad de México, Mexico · Remote Solely
Job Description Join our growing remote team as a Remote Vacation Planning Consultant! In this role, you'll help clients plan unforgettable vacations, cruises, all-inclusive resorts, Disney destinations, and internationa…
Skills: Communication, Customer Service, Organization, Time Management, Independent Work
Ciudad de México, Mexico · On-site
La hospitalidad excepcional comienza con usted Imagínese alegrándole el día a alguien. Cuando se una a nuestro equipo de hoteles, es exactamente eso lo que hará cada vez que acuda a trabajar. Como Supervisor de Banquetes…
Skills: Banquet Supervision, Food and Beverage Service, Hospitality Management, Leadership, Teamwork
Turner & TownsendCiudad de México, Mexico · On-site
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources…
Skills: Project Management, Performance Management, Change Control, Financial Advising, Project Reporting
Ciudad de México, Mexico · On-site
Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from gues…
Skills: Salesforce, CRM Management, Excel, Google Sheets, Data Integrity
Ciudad de México, Mexico · Remote Solely
Puesto: Representante de Ventas de Viajes Descripción de la empresa: True Adventure Travel es una empresa líder en el sector turístico, especializada en crear experiencias únicas e inolvidables para nuestros clientes. No…
Skills: Customer Service, Travel Planning, Itinerary Creation, Communication Skills, Interpersonal Skills
Ciudad de México, Mexico · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Executive Support, VIP Guest Relations, Administrative Coordination, Microsoft Office, English Proficiency
Ciudad de México, Mexico · Remote Solely
Sobre el puesto: El Planificador de Vacaciones apoya a los clientes organizando experiencias vacacionales bien estructuradas mediante una planificación cuidadosa y coordinada. En este rol, ayudarás a revisar opciones, or…
Skills: Organization, Attention To Detail, Communication Skills, Independent Work, Vacation Planning
Ciudad de México, Mexico · On-site
Company Description International Dairy Queen, Inc. (IDQ), based in Minneapolis, Minnesota, is the parent company of American Dairy Queen Corporation and Dairy Queen Canada, Inc. Through its subsidiaries, IDQ develops, l…
Skills: Bilingual English and Spanish, Restaurant Operations, Financial Analysis, Franchise Management, Business Consulting
Ciudad de México, Mexico · On-site
$30k–$35k/mo
Quiénes somos: En BCD Meetings & Events (BCD M&E), ofrecemos más que servicios de planificación de reuniones y eventos: creamos conexiones que inspiran, motivan y cambian el comportamiento de nuestros clientes. Como la a…
Skills: Account Management, KPI Analysis, Budget Control, Process Optimization, Strategic Planning
Ciudad de México, Mexico · On-site
Santa Clara es la compañía de lácteos de la Industria Mexicana de Coca-Cola que ofrece bienestar, hidratación y nutrición a las familias mexicanas mediante opciones, porciones y soluciones para diferentes gustos, necesid…
Skills: Customer Service, Sales, Food Handling, Cash Handling, Retail Service
Ciudad de México, Mexico · Remote OK
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and op…
Skills: Account Management, Business Development, B2B Sales, CRM, Market Analysis
Marriott International Hotels, Inc.Ciudad de México, Mexico · On-site
Saludar y acompañar a los huéspedes a sus habitaciones. Abrir las puertas y ayudar a los huéspedes/visitantes que entran y salen de la propiedad. Informar a los huéspedes sobre las comodidades, servicios y horas de opera…
Skills: Guest Relations, Luggage Handling, Professional Communication, Customer Service, Local Area Knowledge
Ciudad de México, Mexico · On-site
Descripción de la empresa Accor is a global leader in the hospitality industry, renowned for operating a wide range of luxury, midscale, and economy hotels in over 100 countries. We are committed to creating unparalleled…
Skills: Contract Management, Customer Relationship Management, Negotiation, Stakeholder Management, Data Analytics
Ciudad de México, Mexico · On-site
Descripción de la empresa Accor is a global leader in the hospitality industry, renowned for operating a wide range of luxury, midscale, and economy hotels in over 100 countries. We are committed to creating unparalleled…
Skills: Contract Management, Customer Relationship Management, Negotiation, Stakeholder Management, Data Analytics
Ciudad de México, Mexico · Remote OK
$192k–$238k/mo
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the glo…
Skills: People Leadership, Marketplace Management, Business Development, Global Operations, Strategic Planning
Ciudad de México, Mexico · On-site
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the im…
Skills: Hotel Operations, Financial Performance, Luxury Service Standards, Asset Management, Budgeting and Forecasting
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Manage and nurture relationships with B2B travel clients to ensure they maximize platform value and satisfaction. Collaborate cross-functionally with Sales, Support, and Product teams to share feedback and identify growth opportunities through upselling.
Requires 2+ years of B2B account management experience and fluency in both English and Spanish. Candidates must be solutions-oriented, comfortable with remote work, and have the legal right to work in a LATAM country.
Hi! 👋 I’m Carla, based in Chile 🇨🇱, and I’m the Manager of Account Management at WeTravel. We help travel businesses grow by empowering them to make the most of our platform and create exceptional experiences for their travelers.
If you’re passionate about helping businesses thrive, excited by the challenges of working in a fast-paced SaaS environment, and love the idea of contributing to a product that supports travel entrepreneurs—then we’d love to meet you.
As an Account Manager, you’ll be a key part of that mission: helping our amazing community of travel organizers get the most out of WeTravel while feeling truly supported every step of the way. If you’re curious, proactive, and genuinely enjoy seeing others succeed, I’d love to hear from you.
Our Account Management team sits at the heart of the customer journey. As an Account Manager, you’ll work closely with clients—ensuring they’re fully supported, informed, and maximizing the value of our platform. You’ll collaborate with Sales, Customer Support, and even Product to share customer feedback and shape the future of our offering.
Our clients range from solo operators to growing travel companies, so adaptability and communication are key. A big part of your day-to-day will include answering questions, resolving issues, and identifying opportunities to upsell and cross-sell additional features. If you love building trust and solving problems, this is a great fit.
Are fluent in English and Spanish, both written and verbal (bonus points for other languages—list them on your resume!)
Have excellent communication skills—both written and verbal
Have strong interpersonal and customer service instincts
Enjoy helping businesses thrive through hands-on support and strategic advice
Have 2+ years of experience in B2B account management or customer success
Are a natural multitasker who can manage multiple clients and needs at once
Are solutions-oriented and calm under pressure. Thrive in a remote-first, fast-paced environment
Are willing to travel up to 10% for client visits
Bonus: Minor SaaS sales experience or experience with up-selling products
Bonus: Up-to-date understanding of the travel industry’s consumer behavior
Bonus: Knowledge of Hubspot CRM or other CRM platforms
Prefer minimal customer interaction or purely reactive support roles
Aren’t comfortable handling both support and upsell conversations
Lack experience working directly with clients in a B2B environment
Struggle to prioritize and manage multiple accounts independently
Managing and nurturing relationships with new and existing clients
Proactively identifying opportunities to upsell or expand product usage
Serving as a key point of contact for client questions or concerns
Collaborating cross-functionally with Sales, Support, and Product teams
Gathering and sharing customer feedback to improve product and service delivery
Solving customer issues with a calm, proactive, and friendly approach
Driving long-term client satisfaction and engagement
Full-time - Fixed Term Contract (as International Contractor).
Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self.
Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments.
Although this is a remote role, employees are hired into a designated country of employment. Our Work From Anywhere benefit provides eligible employees with up to four weeks per calendar year to work temporarily from another approved location.
Extensive paid family leave.
Three paid volunteer days per year — take time to give back to causes you care about, on us.
2-week cross-functional onboarding program.
Cutting-edge equipment and tools to set you up for success.
Join an international, travel-loving team with a passion for adventure and innovation.
For this role, we can only consider candidates who have the full legal right to work in a LATAM country (citizenship or residency). Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time.
WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!
The only all-in-one platform for multi-day travel businesses.
At WeTravel, we believe managing multi-day travel should be seamless—so you can focus on delivering unforgettable experiences, not juggling tools. Our all-in-one platform powers the complete traveler journey, trusted by thousands of travel businesses worldwide. From custom, bookable itineraries to automated pre-departure tasks, global payment processing, and supplier payouts—we give you everything you need to run your business, grow revenue, and wow travelers at every step.
Offices: 101 Mission St, San Francisco, California 94105, US · Rokin 115, Amsterdam, North Holland 1012 KP, NL
There are currently 173 open hospitality positions in Ciudad de México, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Four Seasons, Marriott International Hotels, Inc., BCD Travel, Fairmont Hotels & Resorts, among others. Browse the listings above to see every active employer.
Yes — 55 of the 173 open hospitality positions offer remote or hybrid work (39 remote, 16 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
