Guest Service Agent & Group Reservations | The Star Brisbane
City of Brisbane, Queensland, Australia · On-site
Mid level$1.1B raised
Guest Service Agent & Group Reservations | The Star Brisbane As a Guest Service Agent & Group Reservations Coordinator, you will play a key role in managing group accommodation bookings while delivering exceptional servi…
Skills: Group Reservations, Front Office Operations, Guest Service, Property Management Systems, Opera PMS
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
The Star Brisbane | Property Operations Technicians
City of Brisbane, Queensland, Australia · On-site
Mid level$1.1B raised
Are you our next rising star? We’re hiring Property Operations Technicians to join The Star Brisbane, a world-class hospitality destination in the heart of the city. If you’ve got personality, love working with people an…
Skills: Preventative Maintenance, Reactive Maintenance, Problem Solving, Hazard Identification, Risk Control
About Us Let’s go on an adventure together! Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about h…
Skills: Front-line Sales, Customer Service, GDS System, Verbal Communication, Written Communication
The Careers are Better at Hungry Jack's! We are on the lookout for enthusiastic people who are ready to learn new skills as part of a fun, collaborative team. What’s great about working at Hungry Jack’s? We offer: On-the…
Skills: Customer Service, Food Preparation, Teamwork, Communication, Time Management
Reddy Express Tingalpa - Customer Service Representative
City of Brisbane, Queensland, Australia · On-site
Entry level
Reddy Express Tingalpa - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express…
Skills: Customer Service, Multi-tasking, Time Management, Teamwork, Product Promotion
Be yourself. Love, Funlab. Welcome to Funlab – the world’s premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. That means we’re serious about u…
Is this the Best Job in the world…? We’re looking for friendly & encouraging people make sure our customers have an awesome time Meet great people. Work in at atmosphere that’s fun and energetic. Learn…
Skills: Customer Service, Event Hosting, Communication, First Aid, Conflict Resolution
Is this the Best Job in the world…? We’re looking for friendly & encouraging people make sure our customers have an awesome time Meet great people. Work in at atmosphere that’s fun and energetic. Learn…
Skills: Customer Service, Event Hosting, Communication, First Aid, Conflict Resolution
Is this the Best Job in the world…? We’re looking for friendly & encouraging people make sure our customers have an awesome time Meet great people. Work in at atmosphere that’s fun and energetic. Learn…
Skills: Customer Service, Event Hosting, Communication, First Aid, Venue Operations
Is this the Best Job in the world…? We’re looking for friendly & encouraging people make sure our customers have an awesome time Meet great people. Work in at atmosphere that’s fun and energetic. Learn…
Skills: Customer Service, Event Hosting, Communication, First Aid, Barista Skills
Is this the Best Job in the world…? We’re looking for friendly & encouraging people make sure our customers have an awesome time Meet great people. Work in at atmosphere that’s fun and energetic. Learn…
Skills: Customer Service, Event Hosting, Communication, First Aid, Barista Skills
Is this the Best Job in the world…? We’re looking for friendly & encouraging people make sure our customers have an awesome time Meet great people. Work in at atmosphere that’s fun and energetic. Learn…
Skills: Customer Service, Communication, Event Hosting, First Aid, Venue Operations
Company Description At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial…
Skills: Food Preparation, Problem Solving, Kitchen Operations, Coaching, Time Management
Job Description At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Cook at GYG, you will be at the heart of our mission to serve up the best Mexican food experience. F…
Skills: Cooking, Food Preparation, Recipe Adherence, Ingredient Handling, Quality Control
Job Description Assistant Manager | Manly Hotel Are you a hospitality professional ready to run the floor at one of the most high-profile and high-volume venues on the Brisbane coast? The Manly Hotel is looking for a dri…
The Careers are Better at Hungry Jack's! We are on the lookout for enthusiastic people who are ready to learn new skills as part of a fun, collaborative team. What’s great about working at Hungry Jack’s? We offer: On-the…
Skills: Customer Service, Food Preparation, Teamwork, Communication, Time Management
The Careers are Better at Hungry Jack's! We are on the lookout for enthusiastic people who are ready to learn new skills as part of a fun, collaborative team. What’s great about working at Hungry Jack’s? We offer: On-the…
Skills: Customer Service, Food Preparation, Teamwork, Communication, Time Management
At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to…
Guest Service Agent | The Star Brisbane Part-Time Opportunities – Star Grand Hotel Are you passionate about delivering exceptional guest experiences? As a Guest Service Agent at The Star Brisbane, you'll be the friendly …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Free buffet meal every shift, Fresh uniform daily, Discounted city parking, Up to 30% off dining & accommodation at The Star Brisbane venues, Gym memberships, Retail discounts
Posted 28d ago
~40 hrs/week
Responsibilities
Manage group accommodation bookings and coordinate seamless experiences from enquiry to arrival. Support Front Office operations by performing guest service agent duties including check-in and check-out processes.
Requirements
Requires previous reservations or front office experience, preferably in a luxury or 5-star hotel environment. Proficiency in Property Management Systems, specifically Opera, and demonstrated leadership capabilities are highly regarded.
Full job description
Guest Service Agent & Group Reservations | The Star Brisbane
As a Guest Service Agent & Group Reservations Coordinator, you will play a key role in managing group accommodation bookings while delivering exceptional service to both internal and external stakeholders. This hybrid role has a primary focus on Group Reservations, coordinating bookings, liaising with clients and internal teams, and ensuring a seamless experience for group guests from enquiry through to arrival.
In addition to Groups business, you will also support the Front Office operation by undertaking Guest Service Agent shifts, delivering exceptional guest experiences from check-in to check-out. This flexible role requires the ability to manage competing priorities while developing your skills across both Reservations and Front Office and contributing to the overall success of the hotel operation.
You will work collaboratively with multiple departments to ensure both group and individual guests receive a consistently high standard of service. With opportunities to support training, drive operational excellence, and build strong stakeholder relationships, this role is ideal for someone who enjoys variety and thrives in a dynamic hotel environment.
Why You'll Love It Here:
Immediate start
Free buffet meal every shift
Fresh uniform daily, laundered on property
Discounted city parking
Up to 30% off dining & accommodation at The Star Brisbane venues
24/7 rostered shifts available
Lifestyle perks: gym memberships, retail discounts, laundry services & more
What We're Looking For:
Previous Reservations and/or Front Office experience, ideally within a luxury or 5-star hotel environment.
Extensive guest service experience with a genuine passion for delivering exceptional customer experiences.
The ability to adapt between Group Reservations and Front Office duties to support operational needs.
Ability to deliver clear group handovers that give all departments the information they need for seamless execution
Strong communication, interpersonal, and organisational skills, with the ability to manage competing priorities and build effective relationships with internal and external stakeholders.
Proficiency in Property Management Systems, with Opera experience highly regarded.
Demonstrated leadership capability, including the ability to train, mentor, and support team members in a fast-paced environment.
About The Star Brisbane
The Star Brisbane is a world-class entertainment and hospitality destination in the heart of Queen’s Wharf Brisbane Precinct. With a premium hotel, stunning casual and premium dining venues, and vibrant entertainment offerings, we’re redefining guest experience in the river city. Join us and be part of a team delivering unforgettable moments in one of Brisbane’s most exciting precincts.
We’re all about inclusion.
At The Star Brisbane, we’re committed to fostering a diverse, inclusive, and equitable workplace where authenticity and our core values - Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care, guide everything we do. We welcome team members from all backgrounds, including different cultures, ages, religions, genders, LGBTQI+ communities, Australia’s First Nations Peoples, and people with disabilities. We offer flexible working options to support individual well-being and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a 2025 Platinum Employer by the Australian Workplace Equality Index.
Ready to shine?
Apply now and be part of the team delivering unforgettable experiences at The Star Brisbane.
The Star Entertainment Group is an ASX-listed company and one of Australia’s leading integrated resort companies owning and operating The Star Sydney, The Star Gold Coast and The Star Brisbane. The Star Entertainment Group also manages the Gold Coast Convention and Exhibition Centre on behalf of the Queensland Government.
With a vision to be the entertainment destination of choice, The Star is proud to employ around 8,000 team members across its three properties committed to supporting the communities in which we operate.
In addition to its current tourism, hospitality and gaming operations, The Star Entertainment Group has made significant investment in multi-billion-dollar transformational projects across New South Wales and Queensland, including Queen’s Wharf Brisbane and The Star Gold Coast Masterplan with additional hotels, accommodation options and other world class tourism assets.
Offices: 80 Pyrmont St, Pyrmont, NSW 2009, AU · Broadbeach Island, Gold Coast, QLD 4128, AU · William St, Brisbane, QLD 4000, AU
How many Hospitality jobs are open in City of Brisbane, Australia right now?
There are currently 167 open hospitality positions in City of Brisbane, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in City of Brisbane, Australia?
Companies currently hiring include Accor, Guzman y Gomez Mexican Kitchen, Endeavour Group, The Star Entertainment Group, BOUNCEinc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in City of Brisbane, Australia?
Yes — 3 of the 167 open hospitality positions offer remote or hybrid work (0 remote, 3 hybrid).
How do I apply for Hospitality jobs in City of Brisbane, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.