Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Valet Attendant for the Hilton Harrisburg in Harrisburg, PA. Tipped position! The power …
Skills: Customer Service, Verbal Communication, Time Management, Multitasking, Conflict Resolution
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The Valet Attendant serves as the first and last point of contact for guests, greeting them and managing their luggage. Key duties include parking and retrieving guest vehicles and maintaining the cleanliness of the hotel's common areas.
Requirements
A valid driver's license is required, and a high school diploma or guest service experience is preferred. Candidates must be able to communicate effectively in English and perform physical tasks including lifting up to 50 lbs.
Full job description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Valet Attendant for the Hilton Harrisburg in Harrisburg, PA.
Tipped position! The power is in your hands to make money. Your base salary will be $10.00/hour with the opportunity to make additional income through great customer service. You will average, with great customer service, in cash tips around $15 - $20/hr.
You will be the first Hilton Ambassador (a.k.a. Team Member) a guest will see at the start of their stay, and their last as they depart on their journey. With your smile, warm hello, and fond farewell, you will ensure that each guest feels “Cared for, Valued, and Respected” while ensuring all guests’ needs and issues are resolved in a way that exceeds their expectations.
Read below to learn more!
POSITION SUMMARY:
THE BELL / VALET ATTENDANT PLAYS A PIVOTAL ROLE AS THE FIRST AND LAST CONTACT FOR GUESTS AT OUR HOTEL, RESPONSIBLE FOR DELIVERING EXCEPTIONAL CUSTOMER SERVICE AND MAKING GUESTS FEEL WELCOMED. THIS POSITION INVOLVES WARMLY GREETING GUESTS UPON ARRIVAL AND DEPARTURE, HANDLING GUEST LUGGAGE, AND PARKING GUEST CARS WITH CARE, DELIVERING PACKAGES/MAIL/AMENITIES TO GUEST ROOMS, AND MAINTAINING THE CLEANLINESS AND PRESENTATION OF THE DRIVEWAY, LOBBY, AND OTHER COMMON AREAS. THE BELL / VALET ATTENDANT IS THE FACE OF THE HOTEL AND IS CRUCIAL IN CREATING AN EXCELLENT FIRST IMPRESSION.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.
GREET EVERY GUEST WITH A SMILE AND PROVIDE EXCELLENT CUSTOMER SERVICE.
MAINTAIN A STRONG PRESENCE IN THE LOBBY, FRONT DOOR, AND MAIN ENTRYWAYS.
ASSIST GUESTS WITH INFORMATION ABOUT THE PROPERTY, AMENITIES, LOCAL DIRECTIONS, AND RECOMMENDATIONS.
HANDLE GUEST LUGGAGE AND BRING IT TO THEIR ROOMS, POINTING OUT AMENITIES AND ROOM OFFERINGS IN THE PROCESS.
PARK AND RETRIEVE GUEST VEHICLES. PROPERLY MARK VALET TICKETS.
WATER DELIVERY SERVICE
ARRANGE TRANSPORTATION, ASSIST GUESTS INTO CARS, AND CALL TAXIS WHEN NEEDED.
PROVIDE SUPPORT IN VARIOUS GUEST INQUIRIES AND ASSIST VALET ATTENDANTS AS NEEDED.
MAINTAIN THE CLEANLINESS AND PRESENTATION OF THE HOTEL'S COMMON AREAS.
PERFORM ADDITIONAL DUTIES AS REQUESTED BY MANAGEMENT.
ASSIST HOTEL DRIVER WITH SHUTTLE SERVICE.
ALL TEAM MEMBERS MUST MAINTAIN A NEAT, CLEAN AND WELL-GROOMED APPEARANCE (SPECIFIC STANDARDS AVAILABLE).
THE HOSPITALITY BUSINESS FUNCTIONS SEVEN DAYS A WEEK, TWENTY-FOUR HOURS A DAY. IN ADDITION, THIS IS A HOSPITALITY BUSINESS AND A HOSPITABLE SERVICE ATMOSPHERE MUST BE PROJECTED AT ALL TIMES.
OTHER DUTIES
PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.
REQUIRED KNOWLEDGE / SKILLS / ABILITIES:
ABILITY TO EFFECTIVELY COMMUNICATE VERBALLY IN ENGLISH.
ABILITY TO EFFECTIVELY DEAL WITH INTERNAL AND EXTERNAL CUSTOMERS, SOME OF WHOM WILL REQUIRE HIGH LEVELS OF PATIENCE, TACT AND DIPLOMACY TO DEFUSE ANGER AND COLLECT ACCURATE INFORMATION.
ABILITY TO READ ENGLISH LANGUAGE SUFFICIENT TO ASCERTAIN INFORMATION FROM LUGGAGE TAGS AND CLAIM CHECKS TO WRITE NUMBERS AND NAMES ON CLAIM CHECKS AND ROOMING LISTS.
APPLICANTS WITH ADDITIONAL LANGUAGE SKILLS PREFERRED.
EXCELLENT VERBAL COMMUNICATION SKILLS.
ABILITY TO WORK BOTH AS PART OF A TEAM AND INDEPENDENTLY.
ABILITY TO STAND OR SIT FOR EXTENDED PERIODS OF TIME AND MULTITASK WHILE REMAINING CALM UNDER PRESSURE.
COMMITMENT TO PROVIDING EXCELLENT SERVICE TO EVERY GUEST, REGARDLESS OF THE SITUATION.
AVAILABILITY ACROSS BOTH 1ST AND 2ND SHIFTS, INCLUDING WEEKENDS.
DESIRED SOFTWARE PROFICIENCIES: NONE
SUPERVISORY RESPONSIBILITIES: NONE
EDUCATION / EXPERIENCE:
HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
GUEST SERVICE / GUEST-FACING CUSTOMER SERVICE EXPERIENCE IS PREFERRED.
VALID DRIVERS LICENSE REQUIRED.
PHYSICAL REQUIREMENTS
THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:
FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS; CONSTANT – 6-8 HOURS
PHYSICAL ACTIVITY FREQUENCY
SITTING FREQUENT
WALKING CONSTANT
CLIMBING STAIRS OCCASIONAL
CROUCHING/BENDING/STOOPING FREQUENT
REACHING FREQUENT
GRASPING FREQUENT
PUSHING/PULLING FREQUENT
NEAR VISION CONSTANT
FAR VISION CONSTANT
HEARING CONSTANT
TALKING CONSTANT
SMELL RARE
LIFTING/CARRYING (# LBS.) FREQUENT - UP TO 50 LBS.
TRAVEL RARE
Pay: $10.00/hour with opportunity for tips
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k) with company match
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Related keywords
HospitalityValetBell AttendantGuest ServicesHotel ManagementCustomer ExperienceDriver's LicenseLuggage HandlingFront Door OperationsShuttle Service
Hotel Equities (HE) is a best-in-class hospitality management company with a diverse portfolio of premium-branded and independent hotels, resorts, and outdoor hospitality destinations throughout the United States, Canada, the Caribbean, and Latin America (CALA). We deliver proven results and drive long-term value for stakeholders through a comprehensive suite of services, a people-first and performance-driven culture, and a commitment to excellence.
Over 11,000+ dynamic HE associates execute on our mission daily; to make a distinctive difference in people's lives.
Offices: North Point Pkwy, Alpharetta, Georgia, US
Based on 384 listings with disclosed salaries, most hospitality jobs in Pennsylvania pay between $48k–$85k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Pennsylvania right now?
There are currently 9,402 open hospitality positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Pennsylvania?
Companies currently hiring include Domino's, Aramark Healthcare+, Sheetz, Compass Group, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Pennsylvania?
Yes — 96 of the 9402 open hospitality positions offer remote or hybrid work (58 remote, 38 hybrid).
How do I apply for Hospitality jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.