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$60k–$65k/yr
Full-time
high school, professional certificate
Posted 36d ago
~40 hrs/week
Responsibilities
The Assistant General Manager oversees all front-of-house activities to ensure efficient service and profitable operations. This includes supervising staff, maintaining quality standards, and fostering strong guest relationships.
Requirements
Candidates must have a high school diploma and hold ServSafe and BASSET certifications. Experience with restaurant software like 7 Shifts, Tock, or Toast and a strong bar background are preferred.
Full job description
Description
For almost 30 years, One Off Hospitality has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home.
REPORTS TO: GENERAL MANAGER
LOCATION: THE PUBLICAN
FLSA: EXEMPT
POSITION SUMMARY: Assistant General Managers are passionate about providing unforgettable experiences for our guests. Front-end management directs and oversees all activities in accordance with standardized policies in order to provide efficient, friendly services and profitable operations. Additionally, this role possesses an enhanced focus and dedication to the details of all FOH organization and service.
Requirements
Essential Duties & Responsibilities
The essential functions include, but are not limited to the following:
Maintains a cheerful, courteous disposition and a neat, clean and professional image
Promotes cooperative effort, team spirit and good morale among employees
Thorough understanding of all FOH hourly roles and duties and willingness to assist in the event of absence or increased volume
Understanding and upholding existing policies and systems as pertains to both office duties and guest service
High level attention to detail in all aspects of work
Maintains up-to-date knowledge of all food and beverage items on menu and trains the staff on the same
Supervises staff during, before, and after service to ensure high levels of guest satisfaction and that all standards of cleanliness and quality are being upheld
Participates in daily inspections and periodic audits to check safety of equipment
Collaborates with GM, marketing, and social media teams on ideas for promotions and advertising
Prioritizes excellent guest service including personally greeting guests and touching tables during service
Enhances and strengthens guest relationships, both established and new
Resolves complaints from guests in a polite, friendly manner always making sure we follow up with them when needed (also reporting all escalated situations to the General Manager)
Has a strong understanding of company background, core values and philosophy
Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
Adheres to all company safety and sanitation policies and procedures
Willingness to maintain a clean, healthy, and safe working environment
Ability to coordinate multiple activities with attention to detail
Ability to work independently with minimal supervision
Familiarity with 7 Shifts, Tock and/or Toast a plus
A strong bar background a plus, especially experience with ordering, menu development, and inventory management
Physical Demands and Work Environment
Ability to be flexible with job demands and open minded when being asked to complete tasks
Ability to operate and use all equipment necessary to run the restaurant
Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds
Ability to work varied hours/days as business dictates
Ability to stand for up to 8-10 hours a day
One Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
One Off Hospitality Group is the management company for avec, avec river north, The Publican, Publican Quality Meats, Publican Quality Bread, Big Star, Big Star Wrigley and West Town, The Violet Hour and Dove's Luncheonette.
For almost 30 years, One Off Hospitality has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home.
Offices: 516 N Ogden Ave, #107, Chicago, Illinois 60642, US
HospitalityRestaurantsand Beverage ProgramsFood and Beverage
Based on 909 listings with disclosed salaries, most hospitality jobs in Illinois pay between $55k–$97k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Illinois right now?
There are currently 9,300 open hospitality positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Illinois?
Companies currently hiring include Domino's, Starbucks, Compass Group, Aramark Healthcare+, Love's Travel Stops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Illinois?
Yes — 177 of the 9300 open hospitality positions offer remote or hybrid work (68 remote, 109 hybrid).
How do I apply for Hospitality jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.