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$18/hr–$30/hr
Full-time
high school, bachelor degree
Medical coverage, Dental coverage, Vision coverage, Team member wellness program, 401k matching (first 5%), Tuition assistance
Posted 18h ago
Apply by Jul 27
~40 hrs/week
Responsibilities
The role involves admitting and scheduling patients while conducting insurance verifications and providing financial counseling. The associate is responsible for communicating scheduling changes and managing payroll authorizations in accordance with service excellence standards.
Requirements
Candidates must have a High School Diploma or GED and at least one year of experience in healthcare patient access or revenue cycle, or a bachelor's degree. Preferred qualifications include additional experience in customer service and healthcare.
Full job description
Inova Primary Care Vienna is looking for a dedicated Patient Access Associate 2 to join the team. This is full-time, Monday-Friday, 7:15am-3:45pm. As a Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial counseling.
Inova is consistently ranked as a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Patient Access Associates 2 Job Responsibilities:
Expresses sincere concern and empathy when dealing with customer complaints.
Accesses appropriate systems/services to confirm insurance coverage or other means of payment.
Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
Identifies and communicates payroll authorization and referral requirements to patients.
Explains insurance benefits and patient liability by using appropriate communication methods/styles.
Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.
Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures.
Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed.
Minimum Qualifications:
Education: High School Diploma or GED
Experience: 1 year of healthcare patient access experience, or 1-year experience in healthcare revenue cycle, or bachelor’s degree
Preferred Qualifications:
2 years of customer service experience
1 year healthcare experience
We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.
Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Falls Church, Virginia
LinkedIn followers
136,465
Total funding
$10M
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs.
Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement.
Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.
Offices: 3300 Gallows Road, Falls Church, Virginia 22042, US · 4320 Seminary Road, Alexandria, Virginia 22304, US · 2501 Parkers Ln, Alexandria, Virginia 22306, US · 3600 Joseph Siewick Drive, Fairfax, Virginia 22033, US · 44045 Riverside Parkway, Leesburg, Virginia 20176, US
HospitalEmergency ServicesCardiologyHealthcare CentersHealth SystemPhysical TherapyChildbirth ServicesOutpatient ServicesUrgent Care ServicesPrimary Care
How many Healthcare jobs are open in Vienna, VA right now?
There are currently 106 open healthcare positions in Vienna, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Vienna, VA?
Companies currently hiring include ComForCare Franchise Systems, LLC, A Better Life Recovery, LLC, CCRM Fertility, CVS Health, Forefront Dermatology, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Vienna, VA?
Yes — 6 of the 106 open healthcare positions offer remote or hybrid work (3 remote, 3 hybrid).
How do I apply for Healthcare jobs in Vienna, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.