Sr. Manager - Global Service Portfolio, MMS Dispensing
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$146k–$234k/yr
Senior
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Sr. Manager - Global Service Portfolio, MMS Dispensing
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$146k–$234k/yr
Full-time
bachelor degree, postgraduate degree
Competitive compensation, Performance-based culture, Total rewards program
Posted 1d ago
~40 hrs/week
Responsibilities
The Senior Manager is responsible for defining, managing, and optimizing the global service portfolio strategy for a specific BD platform across the full service lifecycle. This role involves collaborating with cross-functional teams to drive commercialization, performance, and innovation of service offerings to meet business growth objectives.
Requirements
Candidates must possess a bachelor's degree in a relevant field and at least 5 years of experience in service portfolio management or service lifecycle management. Strong analytical skills, experience in the MedTech industry, and the ability to influence stakeholders in a matrixed environment are essential.
Full job description



We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.



Job Description
About the role:
In this role you will be responsible for defining, managing, and optimizing the portfolio of services for a specific BD platform across the full-service lifecycle. This role develops the service portfolio strategy, identifies new service opportunities, and ensures service offerings align with customer needs, platform priorities, and business growth objectives. Working closely with service operations, product management, sales, marketing, finance, and regional teams, the role drives the development, commercialization, and ongoing performance of service offerings including service contracts, digital services, professional services, training, and other recurring service solutions.
Key Responsibilities:
Define and lead the service portfolio strategy for an assigned BD platform, aligned with platform priorities, customer needs, installed base opportunities, and business growth goals.
Own the lifecycle of service offerings, including concept development, business case creation, launch, sustainment, optimization, and retirement.
Identify unmet customer needs and growth opportunities across the installed base and translate them into differentiated service offerings, packages, and service models.
Partner with service operations, platform product management, commercial teams, finance, and regional stakeholders to develop and execute service portfolio roadmaps.
Develop business cases and commercialization plans for new and enhanced service offerings, including value proposition, pricing, attach strategy, and revenue potential.
Analyze service portfolio performance using metrics such as service revenue, margin, attach rate, renewal, utilization, and customer adoption to guide decisions and improvements.
Evaluate market trends, competitive service models, customer workflows, and platform lifecycle needs to identify opportunities for innovation and portfolio differentiation.
Support the creation of scalable global service offerings while partnering with regions to adapt for local market needs where appropriate.
Partner with regional commercial, marketing, and service teams to enable effective positioning, commercialization, and adoption of the service portfolio within local markets, providing value propositions, messaging, sales enablement tools, training, and launch support to drive growth and customer value.
Lead cross-functional governance for service portfolio decisions, ensuring alignment on priorities, trade-offs, and roadmap investments.
Communicate service portfolio strategy, performance, risks, and recommendations to senior leadership and key stakeholders.
About you:
To be successful in this role, you should have strong experience developing and managing service offerings, ideally within the MedTech industry. You should be able to identify customer needs, analyze market opportunities, and translate business priorities into scalable service solutions that drive customer value and business growth.
Minimum Requirements:
Bachelor’s degree in Business, Marketing, Engineering, Life Sciences, or a related field
At least 5 years of experience managing service portfolios or service offerings including service lifecycle management, commercialization, and portfolio performance optimization.
Strong understanding of recurring service models, service contracts, digital and professional services, installed base strategy, and service business economics.
Experience developing business cases, pricing strategies, and go-to-market approaches for service offerings.
Ability to synthesize customer, market, operational, and financial insights into actionable portfolio recommendations.
Proven ability to influence and align cross-functional teams in a matrixed environment, including service, sales, marketing, finance, and platform/product stakeholders.
Demonstrated ability to work effectively in international and cross-cultural environments, collaborating across regions, functions, and diverse stakeholder groups.
Strong analytical skills with experience using service performance metrics to drive portfolio decisions and growth actions.
Preferred Attributes:
MBA or advanced degree
Preferred experience in regulated medical device or healthcare technology environments
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work Location
USA CA - San Diego Bldg A&B
Additional Locations
Work Shift



At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
BD is the world's largest manufacturer and seller of medical equipment.
Industry
Medical Equipment Manufacturing
Company size
501-1,000 employees
Headquarters
纽约
LinkedIn followers
6,368
BD is one of the world's largest medical technology companies that produce and sell medical equipment, medical systems and reagents, dedicated to improving human health around the world.
BD focuses on improving drug treatment, improving the quality and speed of diagnosis of infectious diseases, and promoting the research and discovery of new drugs and vaccines.
BD has strong research and development capabilities to fight many of the world's most intractable diseases.
Founded in New York in 1897, the company is headquartered in Franklin Lake, New Jersey, USA and employs more than 25000 people in about 50 countries around the world.
The company's clients include medical institutions, life sciences research institutes, clinical laboratories, industrial units and the general public.
How many Healthcare jobs are open in San Diego, CA right now?
There are currently 3,601 open healthcare positions in San Diego, CA listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Scripps Coastal Medical Group, Sharp Grossmont Hospital, Cheer Home Care, Family Health Centers of San Diego, Neurocrine Biosciences, among others. Browse the listings above to see every active employer.
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