Chief of Staff (Insurance Operations) - Phoenix, AZ
Phoenix, Arizona, United States · On-site
Mid level
Job Title Revenue Operations Manager (Healthcare / Insurance Operations) Overview CMIC is seeking a hands-on Revenue Operations Manager to help scale a multi-state healthcare organization by strengthening the systems, da…
Skills: Revenue Operations, Microsoft Dynamics 365, Process Documentation, Data Analysis, SOP Development
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Chief of Staff (Insurance Operations) - Phoenix, AZ
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Full-time
Posted 50d ago
~40 hrs/week
Responsibilities
The role focuses on strengthening systems, data, and processes to support revenue growth and operational efficiency within a healthcare organization. Key duties include managing Microsoft Dynamics CRM, creating SOPs, and improving the revenue lifecycle from intake to collections.
Requirements
Candidates should have 1-4 years of experience in Revenue Operations, Business Operations, or Consulting. Proficiency in Microsoft Dynamics 365 and Excel is strongly preferred, along with a bias toward execution and system building.
CMIC is seeking a hands-on Revenue Operations Manager to help scale a multi-state healthcare organization by strengthening the systems, data, and processes that support revenue growth and operational efficiency.
This is an individual contributor role ideal for someone who enjoys building structure from ambiguity, connecting operational dots across teams, and improving how revenue-related work actually flows day to day. You’ll partner closely with leadership across operations, billing, finance, and technology to improve visibility, execution, and scalability as we expand into new and existing states.
This role is not a sales role — it’s about making revenue operations work better behind the scenes.
Key Responsibilities
Revenue & Operations Enablement
Serve as a power user and owner of Microsoft Dynamics CRM and related revenue operations workflows
Improve revenue lifecycle processes including intake, billing readiness, invoicing support, collections coordination, and reporting accuracy
Partner with billing, finance, and administrative teams to reduce friction, errors, and delays in revenue-related operations
Systems, Process & Documentation
Build, document, and continuously improve SOPs, workflows, and operating standards
Lead the creation and ongoing maintenance of a centralized Company Wiki / knowledge base (Year 1 core deliverable)
Support integration and optimization of point solutions and internal tools across operations and finance
Data, Reporting & Visibility
Support data analysis and reporting that improves visibility into operational performance and revenue drivers
Help standardize dashboards, reports, and tracking to support leadership decision-making
Identify gaps in data flow and propose practical improvements (not over-engineered solutions)
Scaling & Change Enablement
Support operational readiness for new state launches and market expansion
Assist with rollout of new tools, workflows, and process changes by training and supporting internal teams
Act as a connective tissue between teams to ensure changes actually stick
Ideal Background
1–4 years of experience in Revenue Operations, Business Operations, Consulting, Professional Services, or a fast-paced startup environment
Strong organizational and analytical skills with a bias toward execution
Comfortable working independently, managing multiple initiatives, and operating with incomplete information
Curious, detail-oriented, and motivated by building systems that scale
Able to translate messy reality into clear processes and usable documentation
Tools & Experience (Nice to Have)
Microsoft Dynamics 365 (CRM or ERP experience strongly preferred)
Portable Dentistry, Optometry, Audiology, and Podiatry Services Nationwide
Industry
Hospitals and Health Care
Company size
11-50 employees
Founded
2010
Headquarters
Phoenix, Arizona
LinkedIn followers
3,098
Comprehensive Mobile Care is a family-owned and operated organization that arranges portable, onsite dentistry, audiology, optometry, and podiatry services. With 25 years of experience and a spotless ethical and legal record, we approach healthcare with compassion and thoughtfulness.
The providers and medical support personnel consist of professionals who are: qualified, ethical, compassionate, and caring. We all work together as a team of administrative professionals, clinicians, and support personnel to bring quality healthcare to an underserved community.
It is our mission to work harmoniously with PACE Centers, Skilled Nursing Facilities, Assisted Living Facilities, Veteran Homes, and more to create a higher standard of care for participants and residents and provide professional, ethical and compassionate services.
Offices: 21175 N 9th Pl, 100, Phoenix, Arizona 85024, US
Health DiagnosticsHealth CareDentalMedicalPersonal Health
How many Healthcare jobs are open in Phoenix, AZ right now?
There are currently 3,311 open healthcare positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Phoenix, AZ?
Companies currently hiring include Mayo Clinic, Banner Health, HonorHealth, St. Joseph's Hospital and Medical Center, Tenet Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Phoenix, AZ?
Yes — 350 of the 3311 open healthcare positions offer remote or hybrid work (153 remote, 197 hybrid).
How do I apply for Healthcare jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.