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Orlando, Florida, United States · On-site
$98k–$172k/yr
Mid level$5.0B raised
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Full-time
high school
Posted 18d ago
~40 hrs/week
Responsibilities
The Patient Service Specialist is responsible for managing patient intake, verifying insurance, and coordinating appointments within a fast-paced medical environment. They also handle chart auditing and ensure all clinical documentation is complete and accurate.
Requirements
Candidates must possess a high school diploma or equivalent and be able to pass a Level 2 background screen and drug test. The role requires the physical ability to stand for up to 12 hours and proficiency in using standard office equipment.
A Patient Service Specialist will play a very key role in the success of the facility and the patient’s overall experience. Strict adherence to organizational Protocols and Values is a must. A Patient Service Specialist will work in a fast-paced and exciting environment and apply their skills in a highly visible and critical role. GEMD provides non-hospital-based emergency care in a hyper-efficient delivery of Emergency Medicine Specialty Services combined with an outpatient facility efficiently providing high quality care that can yield lower ER visits, lower hospital admissions, and create savings.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Entering new patients into the patient database. Verifying insurance. Getting authorization from insurance companies. Putting together patient charts. Scheduling patient appointments. Collecting copays and contracted rates from patients. Coordinating admissions. Auditing charts for completeness and obtaining any missing information from the clinical team. Follow the information security policies and management system, contributing to their effectiveness, and actively reporting on their performance.
QualificationsSupervisory Responsibilities
This position does not currently have supervisory responsibilities.
Required Education
High School diploma or equivalent required.
Required Experience
N/A
Required Licenses and Certifications
N/A
Required Knowledge, Skills, and Abilities
Must successfully pass a Level 2 background screen and drug test. Able to perform the duties expected for an active role in a busy office environment (standing, walking, teaching, public speaking, pulling, pushing, lifting, etc.). Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.). Able to stand and work up to 12-hours in a day.
Preferred Qualifications
Active BLS certification is strongly preferred. Previous patient services experience in a medical office setting is preferred.
Financial Responsibilities
This position does not currently have financial responsibilities.
Budget Responsibilities
This position does not currently have budget responsibilities.
Languages
Legibly write English, clearly speak English and proficiently read English. Bilingual Spanish is preferred.
Travel
Up to 30% travel to support clinic operations across the market. Travel may include coverage at other clinic locations, trainings, meetings, and other operational needs as they arise.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Environmental Conditions
Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
Physical/Environmental Activities
Please confirm for the following questions if these working conditions are encountered Occasionally (1-33% of time on the job), Frequently (34-66% of time on the job), Constantly (67-100% of time on the job), or Not Applicable N/A
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally (1-33% of time on the job) May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Not Applicable N/A May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. Not Applicable N/A Must be able to ascend and descend ladders, stairs, or other equipment. Not Applicable N/A Subject to exposure to hazardous material. Not Applicable N/A
We believe that quality health care should be affordable and accessible.
Industry
Medical Practices
Company size
51-200 employees
Headquarters
Winter Park, Florida
LinkedIn followers
797
GuideWell Emergency Doctors offers high-quality, affordable emergency care to meet your unscheduled medical needs at 1/3 the cost and 1/2 the time of an average ER visit. If you’re not prepared for an injury or illness, don’t worry; our Board-Certified Emergency Medicine Doctors are. With on-site labs and diagnostic imaging, our conveniently located clinics provide you with expert emergency care and the care coordination you deserve.
Offices: Winter Park, Florida 32789, US · 1706 N Semoran Blvd, Suite 100, Orlando, Florida 32807, US · 9580 W Colonial Dr, Ocoee, Florida 34761, US · 2465 N. Orange Blossom Trail, Kissimmee, Florida 34744, US · 2330 E Fletcher Ave, Tampa, Florida 33612, US
Emergency CareUrgent CareServicesincluding X-rayCT scanEKGand ultrasoundand On-site labs: Point-of-care testing and rapid labsHospitalHealth Care
How many Healthcare jobs are open in Orlando, FL right now?
There are currently 1,834 open healthcare positions in Orlando, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Orlando, FL?
Companies currently hiring include Orlando Health, Nemours Children's Health, Aiken Regional Medical Centers, CVS Health, DaVita Kidney Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Orlando, FL?
Yes — 194 of the 1834 open healthcare positions offer remote or hybrid work (108 remote, 86 hybrid).
How do I apply for Healthcare jobs in Orlando, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.