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$68k–$106k/yr
Full-time
bachelor degree
Posted 15d ago
~40 hrs/week
Responsibilities
The Account Development Liaison is responsible for increasing referrals and admissions by cultivating professional relationships with hospitals, physicians, and other healthcare facilities. The role involves extensive territory management, including conducting over 50 sales calls per week and executing data-driven quarterly sales plans.
Requirements
Candidates should have a bachelor's degree in a related field and at least two years of professional medical sales experience. Proficiency in Microsoft Office suite, excellent communication skills, and a valid driver's license with the ability to travel are required.
Full job description
It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!
When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role: The Account Development Liaison is responsible for all activities designated to increase referrals/admissions and enhancing relationships with referral sources. These activities may include, but are not limited to; education, marketing, public relations, customer service, and assistance in patient referral functions to ensure timely access to services.
Qualifications:
Bachelor's degree in related field preferred or an equivalent combination of education and experience
Minimum of two (2) years of professional medical sales experience preferred (other sales experience may be considered); background in healthcare considered
Ability to promote all service lines with potential referral sources in competitive areas
Technically proficient with Outlook, Word, Excel, Power Point and other job-related software
Professional presence with excellent communication skills (written and verbal), including public speaking
Bi-lingual in Spanish preferred
Mobile Driver - Valid driver’s license and automobile insurance per Company policy
Must be willing and able to travel throughout the designated service area
Able to manage time and contacts effectively to achieve desired outcomes
Ability to analyze, evaluate, plan, and execute both existing and potential sales activities and strategies that result in referral generation and the achievement of goals
Ability to work unsupervised, exercise a high degree of discretion and independent judgment while demonstrating the ability to make decisions which benefit the territory, Organization, and the management of the assigned individual budget
Self-motivated and resourceful
Competencies:
Satisfactorily complete competency requirements for this position.
Responsibilities of all Employees:
Represent the Company professionally at all times through care delivered and/or services provided to all clients.
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
Comply with Company policies, procedures and standard practices.
Observe the Company's health, safety and security practices.
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
Use resources in a fiscally responsible manner.
Promote the Company through participation in community and professional organizations.
Participate proactively in improving performance at the organizational, departmental and individual levels.
Improve own professional knowledge and skill level.
Advance electronic media skills.
Support Company research and educational activities.
Share expertise with co-workers, both formally and informally.
Participate in Quality Assessment Performance Improvement activities as appropriate for the position.
Job Responsibilities:
Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, assisted living facilities, home health and companion care agencies, and other referral sources.
Provides a consistent professional presence in the healthcare community with all identified referral sources within assigned territory; includes participation in appropriate clinical groups and interaction with referral sources during business hours, as well as weekends, evenings and holidays in order to meet required admission goals. Activities resulting in 90% customer facing time/travel and less than 10% administrative duties.
Responsible for ongoing territory management ensuring that assigned accounts reflect up-to-date, accurate profile information. Completes all sales call documentation in the CRM timely and with accuracy.
Responsible for the development of data driven, comprehensive quarterly sales plans that focus on strategies that result in admission and program growth.
Demonstrates creativity, innovation, and desire to create continued growth in assigned territory and accounts.
Develops and maintains a structured call rotation with all assigned accounts, preventing accounts from becoming neglected. Consistently averages greater than 50 sales calls per week.
Develops new referral sources and businesses within assigned territory.
Provides ongoing education and data updates to referral sources routinely. These include patient updates, referral/admission outcomes, educational material, and statistical analysis. Is a professional representative for the Organization and performs as an active, motivated, productive, professional and positive member of the sales team.
Represents Chapters professionally during all work-related activities, ensuring that activities are aligned with the program initiatives and goals, as determined by the program business development leader.
Provides consistent, frequent communication with referral sources including, but not limited to, organizational quality, outcomes, competencies, and clinical criteria and differentiators.
Performs at a high level as the account manager, providing exceptional customer service for all account related needs. Facilitates communication and resolution between the customer and team members.
Communicates effectively with the Director of Business Development on identified customer concerns.
Independently monitors trends related to account growth and loss and the development of new business. Quickly adjusts to self-correct where the need is identified, resulting in year-over-year growth for the territory.
Constantly strives to improve the image of the Organization in the healthcare community.
Meets or exceeds assigned goals/productivity expectations and finds increasingly efficient ways to manage the territory and customer needs. Completes work and documentation with accuracy and within assigned deadlines.
Performs other duties as assigned.
Compensation Pay Range:
$67,976.53 - $106,213.33
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.
We're the nation’s leading chronic illness innovator and largest nonprofit hospice provider.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1983
Headquarters
Temple Terrace, FL
LinkedIn followers
11,890
Total funding
$150K
Chapters Health System is boldly innovating the future of chronic illness care through its portfolio of more than 30 different companies and programs, including the nation’s largest nonprofit hospice network, PACE, value-based care such as CareNu, managed services organizations, technology solutions, advanced illness offerings, consulting, and more. Established in 1983 as a community-centered, nonprofit entity, Chapters Health has grown exponentially through its radical approach to healthcare that leverages a one-of-a-kind system to support patients, families, and caregivers across the country, while remaining grounded in the mission of taking care of patients, or taking care of those who do®. Chapters Health has been nationally recognized by Great Places to Work, Fortune®, USA Today, and others for being a top place to work.
Offices: 12470 Telecom Dr, Temple Terrace, FL 33637, US
Post Acute CareHospice CarePalliative CareHome HealthBereavement servicesSocial workNursingGrief servicesand HealthcareHospital
How many Healthcare jobs are open in Orlando, FL right now?
There are currently 1,834 open healthcare positions in Orlando, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Orlando, FL?
Companies currently hiring include Orlando Health, Nemours Children's Health, Aiken Regional Medical Centers, CVS Health, DaVita Kidney Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Orlando, FL?
Yes — 195 of the 1834 open healthcare positions offer remote or hybrid work (109 remote, 86 hybrid).
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