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$27/hr–$32/hr
Full-time
bachelor degree, postgraduate degree
Posted 25d ago
~40 hrs/week
Responsibilities
Provide integrated counseling and case management to formerly homeless adults to promote housing stability and personal growth. Collaborate with interdisciplinary teams and external agencies to secure health, mental health, and vocational services for residents.
Requirements
Requires a Bachelor's degree in a related field and at least one year of experience working with populations impacted by homelessness and mental illness. Must possess or be able to obtain a Food Handler's License and have experience with electronic case management systems.
Full job description
Job Title: Case Manager Classification: Full-time, Non-Exempt Reports to: Program Director / Assistant Program Director Location: Upper West Side, New York, NY Status & Hours: Full-time, Monday through Friday, 9:00 AM to 5:00 PM (hours may vary). Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site and the agency.
Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York — a great place to do meaningful work with people who care!
About the Role: The Case Manager works with formerly homeless, mentally ill single adults in a supportive housing environment, assisting residents in stabilizing their lives, maintaining housing stability, and achieving their physical, emotional, vocational, educational, and social goals. This role requires solid clinical knowledge, experience working with individuals impacted by mental illness, substance use, legal, criminal justice, and medical issues, a passion for helping people, and the ability to work both independently and as part of an interdisciplinary team.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability.
Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals.
Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use.
Make referrals and serve as a liaison with care coordination agencies, health and mental health providers, substance use programs, and employment providers to secure services.
Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed.
Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise.
Assist in the development and implementation of groups and programs appropriate for residents' needs that foster an inclusive, respectful community.
Develop and maintain confidential records for each resident according to the mandated schedule, documenting all relevant interventions, assessments, and correspondence with collateral services.
Collaborate with the Leasing and Compliance team to ensure housing stability.
Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.
Participate in a robust training program that includes training in evidence-based models to ensure the highest level of service is provided to clients.
Perform other duties as assigned.
Required Education and Experience:
Bachelor's degree from an accredited institution required, preferably in a related field such as social work, sociology, or psychology. Master's degree preferred.
Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required.
Minimum of two (2) years of experience working with single adults impacted by poverty, chronic homelessness, mental illness, substance use, and/or medical issues.
Ability to work independently as well as a member of an interdisciplinary team.
Highly organized with the ability to manage a diverse caseload of clients with varying needs.
Able to work well under pressure, including in crisis situations, and flexible with work schedule when necessary.
Track record of proactive, strength-based work with individuals and families.
Experience with ETO or other electronic case management systems.
Preferred Qualifications:
Experience working with evidence-based models, specifically Motivational Interviewing.
Knowledge of mental health, substance use, or chronically homeless populations.
Work Environment: This position operates within a supportive housing site and works with a population that may experience mental illness, addiction, disability, HIV/AIDS, and other chronic health conditions.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
Other Duties: Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer: Lantern Community Services provides equal employment opportunities to all employees and applicants. Lantern values the diversity of our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.
Lantern Community Services' mission is to champion the independence and well-being of New Yorkers who are impacted by or threatened with homelessness.
Lantern provides innovative services to help New Yorkers who are formerly homeless or have recently aged out of foster care recreate their lives. Many of our clients live with mental illness, addiction, disability, HIV or other chronic illnesses, and we provide them with the tools they need to integrate successfully into the greater community with dignity and independence.
The programs we use encourage the best possible outcomes for the low-income and formerly homeless people we serve, and are proven effective in helping diverse groups of people improve their health and economic security. To promote our clients’ well-being and independence, we deliver services in four core program areas, using evidence-based practices to achieve the best possible outcomes: (1) health and wellness; (2) nutrition and culinary arts; (3) employment and educational services; and (4) arts, culture, and fitness. We invest in rigorous staff training, program monitoring, evaluation, and quality improvement activities across the board.
Offices: 575 8th Ave, 15th Fl, New York, NY 10018, US
supportive housingcase managementevidence-based programminghealth and wellnessartsculture and fitnesseducation and employmentfood and nutritionsocial workyoung adults
How many Healthcare jobs are open in New York, NY right now?
There are currently 11,471 open healthcare positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in New York, NY?
Companies currently hiring include Mount Sinai Health System, Northwell Health, New York City Housing Authority (NYCHA), CVS Health, Presbyterian Healthcare Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in New York, NY?
Yes — 2448 of the 11471 open healthcare positions offer remote or hybrid work (558 remote, 1890 hybrid).
How do I apply for Healthcare jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.