Hyderabad, Telangana, India · On-site
Job Summary: We are seeking a highly skilled, customer-focused Customer Support Analyst (CSA) – Level 3 to provide advanced technical and functional support for our applications. This role serves as the final escalation …
Skills: Technical Troubleshooting, Root Cause Analysis, SQL Databases, IIS Setup, Network Configuration
Hyderabad, Telangana, India · On-site
" Reporting, Analysis and Insights: Manage all reporting activities for all key business metrics for internal and external customers �?? ensure delivery of accurate reports on time every time Provide deep dive data analy…
Skills: SQL, Business Intelligence, Data Analysis, Reporting, Automation
Hyderabad, Telangana, India · On-site
Opportunity Overview: We’re looking for a detail-oriented, proactive People Operations Partner to join our growing team in India and support the employee experience across the full employee lifecycle at Cohere Health. In…
Skills: HR operations, Onboarding, Employee lifecycle management, Indian labor law, Statutory leave compliance
Dr. Reddy's LaboratoriesHyderabad, Telangana, India · On-site
Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to …
Skills: Medical strategy, Scientific foundation, Medical affairs, Thought leader engagement, Clinical trial methodologies
Hyderabad, Telangana, India · Hybrid
Agile Product Owner Advisor - HIH - Evernorth Position Overview: The Agile Product Owner Advisor is a strategic and collaborative leader within an agile development team, responsible for managing the product backlog and …
Skills: Agile, Product Ownership, Data Analysis, SQL, Python
Chandigarh, Chandigarh, India · Remote OK
When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical de…
Skills: GxP Auditing, Quality Assurance, Clinical Research, Regulatory Compliance, Audit Planning
Hyderabad, Telangana, India · On-site
Career CategoryInformation SystemsJob Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, dev…
Skills: Veeva Vault Platform, System Integration, Mulesoft, Databricks, Data Governance
Hyderabad, Telangana, India · On-site
Job Description The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achie…
Skills: Python, Java, TypeScript, React, Angular
Hyderabad, Telangana, India · On-site
Job Family: EBO Accounts Receivable (India) Travel Required: None Clearance Required: None What You Will Do: Should be able to manage a team of 15 to 20 FTE’s.Ensure seamless day-to-day operations with consistent deliver…
Skills: Team management, Revenue Cycle Management, Denial management, Medical billing, AR follow-up
Hyderabad, Telangana, India · Hybrid
Job Description The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achie…
Skills: Artificial Intelligence, GenAI, RAG Architectures, Prompt Engineering, Python
Hyderabad, Telangana, India · On-site
Career CategoryInformation SystemsJob DescriptionJoin Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with…
Skills: Veeva Vault, Security configuration, Software architecture, Python, JavaScript
Hyderabad, Telangana, India · Hybrid
Job Description The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achie…
Skills: SAP BI Suite, SAP HANA, Data Engineering, Data Migration, S/4HANA
Hyderabad, Telangana, India · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Clinical Sales, Account Management, Sales Pipeline Management, Product Knowledge, Market Analysis
Hyderabad, Telangana, India · Hybrid
Job Description The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achie…
Skills: Python, Full-stack development, React, Angular, TypeScript
Hyderabad, Telangana, India · Hybrid
Job Description Senior Specialist, ESE ML Engineer The Opportunity Join a global biopharma company with a 130-year legacy and mission to achieve new milestones in healthcare. Be part of technology driven, data-led organi…
Skills: Python, PySpark, SQL, AWS, Machine Learning
Hyderabad, Telangana, India · On-site
Job Description Spclst , Cybersecurity Engineering The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum…
Skills: Identity and Access Management, Cybersecurity Engineering, Identity Governance and Administration, Privileged Access Management, SAML
Hyderabad, Telangana, India · Hybrid
Job Description The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achie…
Skills: GenAI, Prompt Engineering, RAG, Python, LLM
Hyderabad, Telangana, India · Hybrid
Job Description Required Skills: Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Secondary Language(s) Job Description: Associate Director, Data and AI Studio Product Architect THE OP…
Skills: Data Engineering, Data Science, AI Agent Development, Cloud Technologies, AWS
Hyderabad, Telangana, India · Hybrid
Job Description The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achie…
Skills: Software Engineering, Engineering Management, Full Stack Development, C#, Java
Hyderabad, Telangana, India · On-site
Job title: Expert, Master Data Quality & Performance Location: Hyderabad About the job Design, build, and maintain data structures to support Master Data quality initiatives. Develop and manage Snowflake-based data archi…
Skills: Master Data Management, Snowflake, dbt, SQL, Power BI
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as the final escalation point for complex technical and functional application issues, performing deep research to identify root causes. Responsibilities include monitoring system performance, creating knowledge base articles, and collaborating with engineering teams to resolve defects.
Requires a bachelor's or master's degree in engineering with 4-10 years of experience in application support. Candidates must possess strong SQL, IIS, and networking knowledge along with excellent communication skills.
Job Summary:
We are seeking a highly skilled, customer-focused Customer Support Analyst (CSA) – Level 3 to provide advanced technical and functional support for our applications. This role serves as the final escalation point for complex issues and requires extensive research across multiple applications to diagnose, consolidate, and resolve customer-reported problems effectively. The ideal candidate will combine deep technical and functional troubleshooting with strong analytical thinking, enabling them to identify root causes, implement solutions, and drive continuous improvement in system performance and customer experience.
We are looking for a dedicated customer support analyst to join our team and provide customer support, technical and functional assistance, ensure application performance, and support users of our on-premises and AWS-hosted software products. The role involves troubleshooting, configuring systems, monitoring systems, and collaborating with cross-functional teams to resolve issues efficiently. Also, create KB articles, document process flow and user training.
Key Responsibilities:
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Uniting the best of healthcare™
GHX is a software-as-a-service company that’s reducing the cost of doing business in healthcare by automating supply chain processes and improving visibility into the products used in patient care. We’ve built the GHX Global Network, the world’s largest community of healthcare trading partners, connecting supply chain, finance and clinical professionals with their suppliers. Our cloud-based technology makes it easier for customers to drive costs out of the healthcare supply chain. Since 2010, we’ve saved the healthcare industry $5+ billion. Today we’re expanding our solutions to further enhance data management and allow integration of clinical and business systems. The Industry We Serve Our focus is on the healthcare supply chain, through which hospitals and their suppliers buy and deliver the thousands of medical-surgical supplies that clinicians need to effectively care for patients. For most hospitals, supply chain costs are the second largest and fastest growing operational expense, so reining in these costs is imperative. Our Products and Services At the heart of GHX is the GHX Exchange, a platform that connects healthcare providers and suppliers so they can work together electronically. This helps lower costs and simplifies supply chain management by eliminating error-prone, manual order processes. GHX solutions include: • An open and neutral electronic trading exchange • Procurement and accounts payable automation • Content, contract and inventory management • Business intelligence and reporting • Standards enablement and data synchronization
Offices: 3615 Delgany St, Suite 620, Denver, Colorado 80216, US
There are currently 1,641 open healthcare positions in Hyderabad, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Amgen, Cigna Healthcare, The Cigna Group, MSD, Medtronic, among others. Browse the listings above to see every active employer.
Yes — 590 of the 1641 open healthcare positions offer remote or hybrid work (45 remote, 545 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
