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Full-time
bachelor degree
Employee benefits, Engagement activities
Posted 6d ago
~40 hrs/week
Responsibilities
The Program Manager will lead the Global Business Relationship Management practice, serving as a primary point of contact between IT and various business functions. They are responsible for aligning business strategies with IT solutions, managing project portfolios, and driving process improvements across the enterprise.
Requirements
Candidates must possess a bachelor's degree and 10-12 years of relevant IT experience. Strong project management skills, familiarity with revenue cycle management, and proficiency in enterprise systems like Salesforce and Workday are highly desired.
Full job description
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
The Business Relationship Management will be responsible for leading the Global BRM practice at R1, ensuring the development, governance, and delivery of business relationship management across the enterprise. They will lead a team that understands business strategies and capabilities for our Revenue Cycle Operations, Solutions & Strategy, and Corporate environments and systems.
Responsibilities:
Work as IT Business Relationship manager In India and own executive-level relationships and serves as a single point of focus, working to converge functions such as IT, HR, finance, etc., and one or more lines of business or value streams
Understanding of business demand across business functions like IT, human resources, finance, legal, etc., and ensures that the potential business.
Willing and able to perform a variety of work and to function as a project manager when required.
Work with business Subject Matter Experts (SMEs) to understand business strategies and develop plans for each business function/geography. Document and seek agreement on business pain points as well as current and future state capabilities and gaps.
Work with SMEs to identify critical vs. nice-to-have functionality to promote re-use of existing solutions (application rationalization) and process alignment.
Communicate business viewpoints to IT leadership to drive technical strategy.
Facilitate communications flow between IT and Business. Understand the internal and external customer bases and provide a balance between business and IT centric advocacy.
Develop and Document business processes and requirements in support of roadmap development and project initiation.
Secure firm knowledge transfer of project drivers, business processes, and business requirements to delivery teams at project initiation
Work with BRM leadership and business SMEs to establish priorities on IT initiatives.
Actively identify and document business process improvement and tangible benefits in support of operations.
Challenge and improve alignment of the business requirements with regional or global templates
Ensure Solutions, Operations and Corporate operations priorities are being managed.
Develop and drive IT strategies to business SMEs.
Provide guidance to business stakeholders on preferred IT solutions, and opportunities to standardize and prioritize IT projects.
Research and identify enabling solutions, best practices, and technologies to proactively address customer requirements. Update project portfolios and roadmaps based on those trends.
Required Qualifications:
Bachelor's degree in computer science, business administration, or another discipline relevant to the healthcare industry or equivalent experience.
10-12 years of IT experience
Desired Qualifications:
Deep experience in production support or deployment of systems
Broad knowledge in revenue cycle management business processes and technologies added advantage.
Familiarity with technologies used or to be used by the Functional area
Working knowledge of the following systems is desired (Salesforce, Workday, ServiceNow, MS Project Online, Jira, Confluence, R1 technology stack)
Strong project management skills
Business Process Mapping and requirements definition experience
Good communication, logical thinking, decision-making, and problem-solving abilities
Strong ability to collaborate, influence and build consensus.
PMP, PRINCE2, CSPO, CSM, CBRM, or CTBME Preferred.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Program ManagerBusiness Relationship ManagementRevenue Cycle ManagementIT StrategyProject ManagementBusiness Process MappingSalesforceWorkdayServiceNowJiraConfluencePMPPRINCE2CSPOCSMCBRM
Technology-driven revenue cycle management for healthcare providers.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
2003
Headquarters
Chicago, IL
LinkedIn followers
370,352
Total funding
$200M
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.
Offices: Chicago, IL, US · 434 W Ascension Way, 6th Floor, Murray, Utah 84123, US · Dundahera Road, Gurugram, HR 122016, IN · 434 W Ascension Way, Suite 600, Murray, Utah 84123, US · 1100 Peachtree St NE, Atlanta, Georgia 30309, US
How many Healthcare jobs are open in Gurugram, India right now?
There are currently 216 open healthcare positions in Gurugram, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Gurugram, India?
Companies currently hiring include Stryker, Syneos Health, Elevance Health, FinThrive, Haleon, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Gurugram, India?
Yes — 94 of the 216 open healthcare positions offer remote or hybrid work (9 remote, 85 hybrid).
How do I apply for Healthcare jobs in Gurugram, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.