Greater London, England, United Kingdom · Hybrid
About us splose is the AI-powered practice management platform powering better health care. Trusted by over 25,000+ Allied Health professionals around the world, splose is purpose-built to free clinicians from admin and …
Skills: Customer Support, Technical Troubleshooting, Live Chat Support, Ticketing Systems, Intercom
Greater London, England, United Kingdom · Hybrid
We’re Doctify Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right …
Skills: Customer success, Onboarding, Communication, Relationship building, Consultative sales
Greater London, England, United Kingdom · Hybrid
$64k–$66k/yr
Please note: This role is only open to Internal Employees at City St George's. Applications from individuals who are not internal employees will not be considered at this time. City St George’s, University of London is t…
Skills: Strategic leadership, Operational management, Clinical placement management, Stakeholder engagement, Regulatory compliance
Greater London, England, United Kingdom · Hybrid
$52k–$53k/yr
Please note: This role is only open to Internal applicants at City St George's. City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and exc…
Skills: Therapeutic radiography, Course delivery, Course development, Student support, Clinical education
Greater London, England, United Kingdom · On-site
Job Vacancy: Maintenance/Handyperson (Must be a driver) Location: Bromley Park Care Home in Beckenham, South East London BR3 5PA Contracted hours: 24 hours (to include some weekend work when needed) 3 days per week, 8 ho…
Skills: Painting, Decorating, Maintenance, Handyperson skills, Routine repairs
Greater London, England, United Kingdom · Hybrid
About you Do you want to be part of building and shaping the successful pharma brands of the future? Are you passionate about understanding why customers and patients behave like they do and applying this to brand strate…
Skills: Brand strategy, Life sciences consulting, Business development, Account management, Strategic planning
Greater London, England, United Kingdom · Hybrid
$52k–$53k/yr
City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into…
Skills: Paramedic practice, Clinical education, Curriculum development, Academic leadership, Student tutoring
Greater London, England, United Kingdom · On-site
$37k–$38k/yr
Children's Residential Care Worker Department: Residential Employment Type: Permanent - Full Time Location: Chestnut Rise - Plumstead Compensation: £37,205 - £37,828 / year Description Do you want to make a difference to…
Skills: Residential care, Crisis intervention, Trauma informed care, Therapeutic care, Child safeguarding
Gracious Care (Holdings) LimitedGreater London, England, United Kingdom · On-site
Gracious Care is a leading provider of private Care in the Bromley and Beckenham areas. We are looking for enthusiastic, reliable Care Assistants to join our growing team providing a high-quality and much-needed service …
Skills: Personal care, Meal preparation, Medication support, Companionship, Care certificate
Greater London, England, United Kingdom · On-site
If you’re an experienced Hearing Aid Audiologist who values clinical autonomy, commercial impact, and access to the latest hearing technology- but want a role that genuinely elevates your day-to-day, this could be your n…
Skills: Clinical Autonomy, Hearing Aid Fitting, Diagnostic Assessments, Customer Relationship Management, Clinical Audit
Greater London, England, United Kingdom · On-site
Job TitleOptical Colleague LocationPark Royal New Employment TypePart time Contract TypePermanent Shift PatternWork Shift: Days Hours per Week25 Pay Rate£14.35 CategoryNon-clinical (Non-MD), Retail Healthcare, Retail Hou…
Skills: Customer service, Dispensing spectacles, Contact lens fitting, Pre-screening examinations, Appointment booking
Greater London, England, United Kingdom · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Driving, Logistics, Time management, Customer service, Route planning
Greater London, England, United Kingdom · On-site
Job Details Job Title: Pharmaceutical Operator Location: Various Locations Work Pattern: Full Time Summary of Role We are looking for a detail-oriented Warehouse Operative to join our team supporting the healthcare suppl…
Skills: Inventory management, Shipment preparation, Temperature-sensitive handling, Warehouse operations, Record keeping
Greater London, England, United Kingdom · On-site
$8/hr–$12/hr
Penge, Specsavers Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place. We aren’t looking for people with years of experience and heaps of qualifications, just …
Skills: Customer service, Communication, Appointment scheduling, Patient pre-screening, Style advice
Greater London, England, United Kingdom · On-site
Penge, Specsavers. So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispens…
Skills: Customer service, Optical dispensing, Optical terminology, Audiology terminology, Communication
Greater London, England, United Kingdom · On-site
Bank Care Team Leader Shaftesbury Court Residential Home, Selkirk Drive, Erith, DA8 3QP Pay (£15.80 per hour) Hours as and when required Where purpose meets possibility We believe care is more than a job – it’s a c…
Skills: Care delivery, Team leadership, Communication, Flexibility, Collaboration
Greater London, England, United Kingdom · On-site
Join The Gym Group – and achieve your Personal Best Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group, we're no…
Skills: Personal Training, Fitness Instruction, Client Relationship Management, Hyrox Training, First Aid
Greater London, England, United Kingdom · On-site
About us The Opportunity Patient Liaison Manager Location: Cadogan Clinic, Sloane Street, Chelsea, London Contract: Full-time Salary: Competitive salary plus performance bonus Schedule: Monday to Friday, 40 hours per wee…
Skills: Patient experience, Relationship building, Communication, Cosmetic surgery knowledge, Private healthcare
Greater London, England, United Kingdom · On-site
Overview 1 year fixed-term contract with possibility of extension. The Adults & Public Health Directorate is looking for a Team Leader who will be responsible for developing a Unit which provides high quality care and is…
Skills: Team leadership, Residential care, Staff supervision, Care planning, Risk assessment
CCH GroupGreater London, England, United Kingdom · On-site
$16/hr
Company Description Location: Barnes Pay: Band 2 - £15.30 | Band 4 - £16.70 Shifts: Full Time - Nights - 9pm - 9am We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in …
Skills: Complex care, TPN feeding, Nebulisers, Ventilation equipment, Respiration support
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The Customer Support Specialist will serve as the primary point of contact for UK clients, resolving product and technical issues via live chat. They will also manage support tickets, escalate complex bugs to engineering, and collaborate with the Customer Success team to improve the overall client experience.
Candidates should have experience in a customer support or help desk role, ideally within a SaaS environment. Strong written communication skills, a problem-solving mindset, and familiarity with ticketing tools like Intercom are essential for this position.
splose is the AI-powered practice management platform powering better health care. Trusted by over 25,000+ Allied Health professionals around the world, splose is purpose-built to free clinicians from admin and let them focus on what matters most - helping people. Backed by leading VC funds EVP, Spectrum Equity, and Athletic Ventures we have recently announced a record-breaking $46M Series A raise - the largest Series A of any South Australian SaaS company ever. We’re growing fast and investing in our product, our people, and our global growth.
The Customer Support Specialist is the first point of contact for splose clients in the UK reaching out through our online chat. You'll help clinics resolve day-to-day product questions and technical issues in real time, escalate more complex problems through a clear ticketing process, and work closely with the Customer Success Manager team to make sure no client feels stuck or unheard. This is a hands-on, client-facing role suited to someone who's calm under pressure, genuinely enjoys problem-solving, and takes pride in a great support experience.
Respond to incoming client queries via live chat promptly, professionally, and with a friendly, solutions-first tone.
Troubleshoot day-to-day product issues — scheduling, billing, clinical notes, integrations, and general how-to questions — guiding clients to a resolution in the same conversation wherever possible
Raise and accurately log support tickets for issues that require deeper investigation, clearly documenting reproduction steps, client impact, and urgency.
Track open tickets through to resolution, keeping clients updated on progress and closing the loop once fixed.
Work closely with the Customer Success Manager team to flag at-risk accounts, recurring pain points, or clients who may need a more proactive check-in.
Escalate bugs or product gaps to the right internal channel, providing enough context for engineering or product to action them efficiently.
Maintain and contribute to internal knowledge base articles and macros to speed up future support responses.
Identify patterns in support volume (e.g. repeated questions on a specific feature) and feed these back to Customer Success and Product.
Help maintain high CSAT and fast first-response/resolution times across chat and ticket queues.
Experience in a customer support, help desk, or client-facing troubleshooting role (SaaS experience highly regarded).
Excellent written communication — clear, warm, and precise, especially over live chat where tone carries the whole interaction.
A genuine problem-solver: comfortable digging into an issue, testing scenarios, and thinking a few steps ahead of the client.
Organised and reliable with ticket queues — nothing falls through the cracks on your watch.
Comfortable working cross-functionally, particularly alongside Customer Success Managers, to keep the client experience joined up.
Interest in or experience with healthcare, allied health, or practice management software is a bonus, not a requirement.
Familiarity with help desk/ticketing tools (e.g. Intercom, or similar) is an advantage.
Only shortlisted candidates will be contacted for an initial screening call by our internal TA team.
splose is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need support and adjustments in participating in this process, please let us know!
**We are not accepting recruitment agency submissions for this role.
Practice management, handled.
splose isn’t just practice management software. It's your ally in handling the ins-and-outs of running a practice and a savvy tool for growth. At splose, we are dedicated to continuously improving and embracing the power of AI and automation to give healthcare professionals like you more time to focus on what matters most.
Offices: 153 Flinders St, Adelaide, South Australia 5000, AU
There are currently 350 open healthcare positions in Greater London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Vaccination UK Ltd, Publicis Groupe Holdings B.V., City St George’s, University of London, Sanctuary, Cera, among others. Browse the listings above to see every active employer.
Yes — 67 of the 350 open healthcare positions offer remote or hybrid work (10 remote, 57 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
