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Fayetteville Orthopaedics & Sports Medicine/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fayetteville, NC! Are you looking for a positi…
Fayetteville, North Carolina, United States · On-site
Entry level
Fayetteville Orthopaedics & Sports Medicine/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fayetteville, NC! Are you looking for a positi…
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Full-time
high school
Annual Paid Charity Day, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Disability Insurance
Posted 7d ago
~40 hrs/week
Responsibilities
The Billing Services Coordinator manages daily clinic operations, including patient intake, scheduling, and insurance verification. They are responsible for collecting payments, managing deposits, and resolving unpaid or denied insurance claims.
Requirements
Candidates must have a high school diploma and at least 1 to 3 years of experience in revenue cycle or medical insurance. Proficiency in EHR systems and strong communication skills for negotiating with insurance payers are required.
Full job description
Cape Fear Orthopaedic Clinic/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Billing Services Coordinator to join our team in Fayetteville, NC!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Billing Services Coordinator is an intermediate level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Billing Services Coordinators have excellent customer service skills.
Billing Services Coordinators learn new things – a lot! The Billing Services Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices as needed
Verifies insurance coverage for patients as needed
Collects patient payments as needed
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Billing Services Coordinator - I (BSC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The BSC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills – must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Experience 1+ years with 3 preferable experience in Revenue Cycle, Medicare, and Commercial Insurance in a high‐production environment.
Claim Follow-Up: Researching, tracking, and resolving unpaid, denied, or pending claims with insurance companies.
Understanding of Medicare, Medicaid, and commercial insurance reimbursement processes.
Strong verbal and written communication for negotiating with insurance payers and patients
Ability to use Electronic Health Record (EHR) systems, medical billing software, and Microsoft Office.
High attention to detail and ability to handle stressful situations.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
The Nation’s Leading Provider of Physical Therapy Management Solutions
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
2000
Headquarters
Birmingham, AL
LinkedIn followers
1,561
Established in 2000, Integrity Rehab Group (IRG) is the nation’s leading provider of physical, occupational, and hand therapy services based in physician practices and hospitals. Founded with the goal to deliver a profoundly new service to physician-based practices, IRG remains exclusively dedicated to the development and implementation of the practice-based therapy model. We manage the key areas required for a successful therapy program, including clinical, financial, compliance, and administrative oversite.
We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates, and we commit to continue to focus on diversifying every level of our workforce accordingly.
Offices: 2803 Greystone Commercial Blvd., Unit 18, Birmingham, AL 35242, US
Outpatient Rehabilitation ServicesIndustrial RehabSports MedicineHand RehabilitationBack and Spine RehabilitationTotal Joint Replacement RehabilitationWellness & Community FitnessOrthotics & SplintingJoint Reconstruction RehabilitationArthritis Rehabilitation
How many Healthcare jobs are open in Fayetteville, NC right now?
There are currently 366 open healthcare positions in Fayetteville, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Fayetteville, NC?
Companies currently hiring include BAYADA Home Health Care, CVS Health, BenchMark Physical Therapy, PruittHealth, Rainbow Pediatrics, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Fayetteville, NC?
Yes — 32 of the 366 open healthcare positions offer remote or hybrid work (13 remote, 19 hybrid).
How do I apply for Healthcare jobs in Fayetteville, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.