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Part-time
high school
Posted 16h ago
~40 hrs/week
Responsibilities
Greets patients and manages the registration process, including verifying demographics and insurance eligibility. Responsible for scheduling appointments, collecting payments, and maintaining a clean, welcoming lobby environment.
Requirements
Requires a high school diploma or GED. Prefers candidates with 2-3 years of customer service experience and at least one year in a medical or insurance environment.
Full job description
Description
Summary/Objective Greets patients at registration desks with a warm and welcoming demeanor, ensuring a delightful patient experience by verifying their address and phone number. Updates emergency contact information to include guarantor and addresses (i.e., seasonal, parents, etc.) as well as Meaningful Use information, all while fostering a friendly and supportive environment.
Essential Functions
Verifies demographics and performs a complete patient search to avoid duplicate patients.
Provides questionnaires and/or appropriate forms to patients according to physician/provider protocols.
Accurately verifies payment sources are entered into EPM including the appropriate case built and attached (i.e., liability, work comp, agency, grants, employer, legal).
Accurately runs eligibility of insurances.
Monitors lobby to ensure patients are not waiting excessive amounts of time and courteously advise patients of wait times when physicians/ providers run behind. Arrives patients in a timely manner.
Monitors reading material maintained in lobby, removing any items with inappropriate content.
Keep lobby neat and clean throughout the day.
Schedules and cancels appointments accurately following physician, provider, desk and location protocols.
Proportionately arrives and schedules appointments. Runs report sets as applicable.
Collects payments using appropriate payment codes and issues receipts.
Follows IDX Alert policy prior to scheduling appointment. Follows PFS collection comments. Closes batch accurately and prior to leaving for the day, depositing in designated area.
Hours will vary and to include weekends.
Requirements
Required Education and Experience: High school graduate or equivalent (GED)
Additional Eligibility Qualifications: One1+ years experience within medical/insurance environment preferred; Medical terminology and/or knowledge in the medical field; 2-3 years of customer service
Watson Clinic is one of the largest multispecialty medical clinics in Florida. We provide comprehensive healthcare services to residents of Lakeland, Polk County, Central Florida and beyond. First established in 1941, Watson Clinic has grown to include over 220 board-certified physicians representing 40 different medical and surgical specialties -- plus a well qualified team of midlevel providers such as physician assistants, advanced nurse practitioners, audiologists, speech/language pathologists, registered dietitians and physical/occupational therapists.
Services include primary care, cardiology, OB-GYN, ophthalmology, orthopedics, podiatry and urology, just to name a few -- plus XpressCare for walk-in after-hours care open days, evenings and weekends. Watson Clinic is proud to continue their legacy of healthcare excellence today as seen at the Main Clinic, 1600 Lakeland Hills Boulevard in Lakeland, FL, as well as 16 satellite locations in Polk, Pasco and Hillsborough counties.
More information is available online at www.WatsonClinic.com, https://www.facebook.com/watsonclinicfl, https://twitter.com/watsonclinic and http://www.youtube.com/watsonclinicllp.
Offices: 1600 Lakeland Hills Blvd, Lakeland, FL 33805, US · 1600 Lakeland Hills Blvd, Lakeland, FL 33809, US
Health CareCommunitiesNon ProfitWellnessMedicalHealthcare Services & HospitalsHealthcare
How many Healthcare jobs are open in Baltimore, MD right now?
There are currently 2,357 open healthcare positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Baltimore, MD?
Companies currently hiring include John Hopkins University, University System of Maryland, University of Maryland Medical System, Mercy Medical Center, Baltimore, MD, Ascension, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Baltimore, MD?
Yes — 352 of the 2357 open healthcare positions offer remote or hybrid work (118 remote, 234 hybrid).
How do I apply for Healthcare jobs in Baltimore, MD?
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