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Part-time
high school
Health care, Retirement savings, Paid time off, Vacation, Employee discounts, Bonus plan
Posted 24d ago
Apply by Oct 19
~40 hrs/week
Responsibilities
The EyeCare Advisor delivers the For Eyes experience by providing exceptional customer service and supporting the optometrist with patient testing and administrative tasks. They are responsible for maintaining store appearance, managing patient records, and assisting customers with frame and lens selections.
Requirements
Candidates must have a high school diploma or equivalent and strong customer service skills. Previous experience in retail or optical environments is preferred, along with proficiency in basic math and computer operations.
At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.
When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.
For Eyes is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
JOB DESCRIPTION
GENERAL FUNCTION
The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the For Eyes Experience. Ensures all patients receive the highest quality Optometric. Delivers the store’s key performance indicators by supporting the Doctor in the routine practice of Optometry under the general direction and supercision of the Store Manager and within the scope of state law and the policies of For Eyes.
MAJOR DUTIES & RESPONSIBILITIES
Greets customers without delay (within 30 seconds)..
Promptly answers the telephone (3 rings) in a friendly and courteous manner.
In Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame.
Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
Shows patience and courtesy to indecisive or difficult customers and patients.
Performs work accurately and thoroughly despite time pressure and customer volume.
Identifies situations involving unsatisfied customers and acts quickly for resolution. .
Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.
Places contact lens orders, processes shipments and properly submits invoices for payment.
Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.
Maintains safe working environment for all associates/patients.
Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.
RETAIL
Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary
DOCTOR’S OFFICE
Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.
BASIC QUALIFICATIONS
High School graduate or equivalent
Strong customer service skills (internal and external)
Knowledge of current fashion trends
Leadership skills
Strong communicator and listener
Problem solving ability
Familiarity with cash register, computers and calculators
Organization skills
Sales skills
Strong basic math skills
Knowledge of office and store merchandise
PREFERRED QUALIFICATIONS
Previous experience in customer service, retail and/or optical
Strong interpersonal skills
Pay Range: 18.95 - 26.79
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected]
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. Our Mission is to help people around the world to see more and be more by addressing their evolving vision needs, personal style aspirations and desire to feel more connected to the world around them.
We are home to the most innovative lens technologies, including Varilux, Stellest and Transitions, iconic brands such as Ray-Ban, Oakley and Supreme, the most desired luxury licensed brands and world-class retailers including Sunglass Hut, LensCrafters, Vision Express and Apollo. Backed by robust R&D investments, distinctive capabilities and a top-quality asset portfolio, we drive innovation across categories, from cutting edge medical instruments and solutions for eye health to category-defining smart glasses, all of which push the boundaries of the industry and reimagine the eyes as a gateway to new possibilities.
With over 200,000 employees across 150 countries, 600 operations facilities, serving 300,000 eye care professionals and operating 18,000 stores, the Group generated consolidated revenue of Euro 26.5 billion in 2024. Our OneSight EssilorLuxottica Foundation has given access to sustainable vision care to nearly 1 billion people in underserved communities.
Our ambition is clear. We are building a platform where the eyes are the gateway to new possibilities – bridging the gap between the digital world and human experience.
At EssilorLuxottica, we are Empowering Humans.
Offices: 1-6, Rue Paul Cézanne, Paris, FR · Piazzale Luigi Cadorna, 3, Milan, IT
How many Healthcare jobs are open in Annapolis, MD right now?
There are currently 447 open healthcare positions in Annapolis, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Annapolis, MD?
Companies currently hiring include Luminis Health, Ginger Cove, FutureCare Health, CVS Health, PM Pediatric Care, among others. Browse the listings above to see every active employer.
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