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The Supervisor of Patient Access oversees daily department operations, including registration, financial clearance, and front-end revenue cycle functions. This role provides leadership and mentorship to staff while ensuring compliance with hospital policies and improving the patient experience.
Requirements
Candidates must have a high school diploma or equivalent and at least 3 years of relevant experience in patient access, billing, or revenue cycle management. Additionally, one of several professional certifications such as CHAA, CRCR, or CHAM is required.
Full job description
City/State
Harrisonburg, VA
Work Shift
First (Days)
Overview:
Sentara Rockingham Memorial Hospital located in Harrisonburg, VA, is hiring a Patient Access Supervisor - Full Time Days
The Supervisor, Patient Access is responsible for overseeing the daily operations of the department, ensuring efficient and accurate registration, financial clearance, and front-end revenue cycle functions. This role provides leadership, support, and mentorship to staff while maintaining compliance with hospital policies and regulatory requirements. The Supervisor, Patient Access plays a key role in process improvement, staff development, and enhancing the patient experience.
Education
High School Diploma or Equivalent
Certification/Licensure
One of the following required:
CHAA (Certified Healthcare Access Associate)
CRCR (Certified Revenue Cycle Representative)
CHAM (Certified Healthcare Access Manager)
CPC (Certified Professional Coder)
Certified Medical Administrative Assistant (CMAA)
Certified Medical Services Management (CPMSM)
Registered Health Information Technician (RHIT)
Certified Coding Specialist (CCS)
Experience
Relevant experience in Patient Access/Registration, Billing/Patient Accounting, Revenue Cycle Management and/or Customer Service - 3 years (Required)
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work,Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina, including 10 hospitals with the prestigious Magnet®️ recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as "America’s Best-In-State Employer” (2024), "Best Employer for Veterans" (2022, 2023), and "Best Employer for Women" (2020), and named to IBM Watson Health's "Top 15 Health Systems" (2021, 2018).
Like us on Facebook at www.facebook.com/sentarahealth
Follow us on Instagram at @SentaraHealth
Offices: 1300 Sentara Park, Virginia Beach, Virginia 23464, US
Health careHealth CareRehabilitationNon ProfitMedicalAssociationHome Health Care
Based on 2620 listings with disclosed salaries, most healthcare jobs in Virginia pay between $61k–$163k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Virginia right now?
There are currently 15,095 open healthcare positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Virginia?
Companies currently hiring include Sentara Health, UVA Health, Inova Health, CVS Health, Riverside Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Virginia?
Yes — 1282 of the 15095 open healthcare positions offer remote or hybrid work (507 remote, 775 hybrid).
How do I apply for Healthcare jobs in Virginia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.