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$42k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Paid time off, Holidays, 401(k) with company match
Posted 3d ago
~40 hrs/week
Responsibilities
The Patient Onboarding Coordinator serves as the primary point of contact for prospective patients, building rapport and educating them on behavioral health services. They are responsible for guiding individuals through the intake process, documenting information accurately, and collaborating with clinical teams to ensure appropriate patient placement.
Requirements
Candidates should possess strong verbal and written communication skills, high emotional intelligence, and the ability to handle sensitive conversations with professionalism. Preferred qualifications include 2-4 years of experience in customer service, healthcare, or sales, along with proficiency in CRM or EMR systems.
Full job description
Job DetailsJob Location: Woodlands, TX, TX 77384Position Type: Full TimeSalary Range: $41,600.00 Salary/yearAbout Us
At Mind Body Optimization, we’re on a mission to redefine outpatient behavioral healthcare by delivering evidence-based care supported by technology, compassion, and accessibility. Operating across multiple states, our facilities rely on streamlined systems and reliable equipment to ensure patients and providers have the best experience possible.
Position Summary
We are seeking a compassionate, people-oriented Patient Onboarding Coordinator to serve as the first point of contact for individuals seeking behavioral health services. This role is ideal for someone transitioning from the service industry who excels at building trust quickly, communicating effectively, and guiding individuals towards care. The Patient Onboarding Coordinator combines empathy with influence, supporting potential patients through a vulnerable decision-making process while confidently encouraging them to take the next step in their care journey.
Key Responsibilities
Serve as first point on contact via phone and online inquiries for prospective patients and families. Build rapport quickly through active listening, empathy, and non-judgmental communication. Educate patients on available services, treatment options and program benefits. Confidently guide and encourage individuals to schedule assessments and begin treatment. Handle objections or hesitations with professionalism, compassion and persistence. Collect and document patient information accurately in the system. Coordinate intake appointments and ensure sooth onboarding process. Collaborate with clinical and operations teams to ensure appropriate patient placement. Maintain confidentiality and adhere to HIPPA and company policies.
QualificationsRequired Qualifications
Strong verbal and written communication skills. High emotional intelligence and ability to navigate sensitive conversations. Comfortable discussing mental health and substance use topics with professionalism and care. Ability to handle rejection and remain resilient in a fast-paced environment. Strong organizational skills and attention to detail. Basic computer proficiency.
Preferred Qualifications
2-4 years of experience in customer service, hospitality, sales, healthcare, or a related service field. Proven ability to build relationships and influence decisions. Experience with CRM and/or EMR systems.
Work Schedule & Expectations
Full time, 40 hours per week Facility operating hours: Monday – Thursday: 8am-6pm CST; Fridays: 8am-1pm CST Work arrangement: On-Site at Assigned Home Facility
Compensation & Benefits
The starting salary for this position is $41,600. Benefits include:
Medical, dental, and vision insurance Paid time off and holidays 401(k) with company match Professional development / CEU support
Why Join Us?
We are on a mission to transform the patient experience in mental healthcare by building resilient communities of compassionate and empowered providers. Join us in setting a new standard for clinical excellence, provider support, and professional growth.
Together, we can pave a path worth following. One where we can all find sustainable change.
Serving Texas & Tennessee
Industry
Hospitals and Health Care
Company size
11-50 employees
Founded
2022
Headquarters
Colleyville, Texas
LinkedIn followers
1,069
We are committed to creating a healthier community—one individual at a time.
We offer personalized outpatient mental healthcare across Texas and Tennessee. From family therapy to couples therapy, as well as individual counseling and psychiatry services, we’ll help you build your path to recovery.
Ready to start living a life you love? Reach out to us today.
Offices: 16 Village Ln, Suite 200, Colleyville, Texas 76034, US · 10904 Kingston Pike, Suite 101, Knoxville, Tennessee, US · 5038 Tennyson Parkway Suite, 100B, Plano, Texas 75024, US · 271 W Southlake Blvd, Southlake, Texas 76092, US · 3104 Capital Way, Fort Worth, Texas 76177, US
Based on 3655 listings with disclosed salaries, most healthcare jobs in Texas pay between $64k–$165k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Texas right now?
There are currently 39,693 open healthcare positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Texas?
Companies currently hiring include CVS Health, UTMB School of Health Professions, Aiken Regional Medical Centers, University of Texas Southwestern Medical Center, Tenet Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Texas?
Yes — 3210 of the 39693 open healthcare positions offer remote or hybrid work (1287 remote, 1923 hybrid).
How do I apply for Healthcare jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.