At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be pa…
Skills: Complaint Intake, Root Cause Analysis, Regulatory Compliance, cGMP, Good Documentation Practices
Chatham Township, New Jersey, United States · Remote OK
$25/hr–$28/hr
Entry level
Sales Desk Representative (Remote) Body Moksha Physical Therapy Chatham, NJ | Remote Schedule | Full-Time $60K+ First-Year Earning Potential, Base + Performance Bonuses Help people take the first step toward getting out …
Chatham Township, New Jersey, United States · Remote OK
$25/hr–$28/hr
Entry level
Client Relationship & Sales Specialist (Remote) Body Moksha Physical Therapy Chatham, NJ | Remote Schedule | Full-Time $60K+ First-Year Earning Potential, Base + Performance Bonuses Help people take the first step toward…
Driven by a bold pursuit of science and fueled by an unwavering commitment to patients, Sun Pharma is a leading global pharmaceutical company, providing high-quality medicines trusted by healthcare professionals and pati…
Howell Township, New Jersey, United States · On-site
$18/hr–$22/hr
Mid level$178M raised
Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, a…
Skills: Clinical Assistance, Patient Care, EMR Software, Patient Scheduling, Microsoft Word
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Compliance, Quality Assurance, Customer Service
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
Palm Beach Gardens, Florida, United States · Hybrid
$102k–$204k/yr
Senior
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every …
Skills: Clinical Pharmacology, Pharmacometrics, Pharmacokinetics, Pharmacodynamics, Model-Informed Drug Development
Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, a…
Patient Safety Sitter - Float Pool - Perth Amboy - Per Diem Evenings
Perth Amboy, New Jersey, United States · On-site
Entry level$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Overview Pharmacy Technicians Needed - Full Time Pharmacy Technician VNACJ VytlOne (formerly Maxor National Pharmacy Services) is seeking a highly competent, compassionate Pharmacy Technician for our pharmacy located in …
Hanover Township, New Jersey, United States · On-site
$42k–$61k/yr
Mid level
Overview Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceuti…
Skills: Training Development, Adult Learning Processes, Public Speaking, Facilitation, Project Management
Job DetailsJob Location: Eastern Dental of Passaic-Essex LLC - Clifton, NJ 07011Salary Range: $20.00 - $23.00 HourlyEastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Customer Service, Inventory Management, Patient Care, Medical Math
Egg Harbor City, New Jersey, United States · On-site
$15/hr–$20/hr
Entry level
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Company Overview At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutio…
Sign-On Bonus! Student Loan Assistance! The responsibilities of this job include, but are not limited to, the following: Obtaining quality x-rays using correct position and radiation exposure;Implementing safety procedur…
Skills: Radiographic Positioning, Radiation Safety, Patient Care, Medical Documentation, Equipment Maintenance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$81k–$103k/yr
Full-time
associate degree
Medical Insurance, Dental Insurance, Vision Insurance, Mental Health Support, Annual Wellbeing Reimbursement, Employee Assistance Program (EAP)
Posted 26d ago
~40 hrs/week
Responsibilities
The specialist manages the medical device complaint process, including intake, investigation, and root cause determination. They are responsible for tracking complaint data, ensuring regulatory reporting of adverse events, and coordinating product returns.
Requirements
Requires a minimum of an Associate degree in Engineering or Life Sciences and at least 3 years of relevant Quality Assurance experience. Candidates must be proficient in cGMP, Good Documentation Practices, and Microsoft Office.
Full job description
At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition as Science magazine’s No. 1 Top Employer for five consecutive years, certification as a Great Place to Work® in the U.S., and a place on The Sunday Times Best Places to Work list in the UK.
For patients, for each other, and for the future of science, we’re in. Are you?
About the Role:
Reporting to the Director, Product Quality Complaints, the Medical Device Quality Complaint Specialist will play a key role in the medical device complaint process. Specific areas of responsibility include ensuring accurate and thorough complaint intake information, replacement need, troubleshooting with complainant, patient follow-ups, product complaint investigations, tracking and trending of complaint data. The position will be based in Bridgewater, NJ HQ (onsite 3 days a week).
What You'll Do:
In this role, you’ll have the opportunity to receive initial patient calls on medical devices, provide follow-up for additional information and coordinate product returns. You will also:
Accurately enter commercial, clinical and/or compassionate use complaints into the internal software system/QMS.
Review each assigned complaint for accurate/missing information, complaint details, further regulatory compliance actions, replacement needs, or unreported adverse events.
Act as a technical product subject matter expert and trouble shoot complaints with patients or caregivers.
Perform complaint investigations to determine root cause, identify resolution and respond to the complainants.
Ensure adverse events reported through the complaint system or at patient follow-up are reported within 24 hours.
Provide product training and complaint training to internal and external stakeholders.
Partner with colleagues in other departments to increase the overall effectiveness of the Quality Assurance department.
Manage workload and call volume within pre-defined KPIs.
Recognize and identify opportunities for improvement around product complaints and device support processes; shares best practices with the Patient Support & Quality teams.
Support investigations associated to complaint trending along with associated CAPA.
Who You Are:
You have a minimum of an Associate degree in Engineering, Life Science or related discipline preferred as well as a minimum of 3 years of relevant Quality Assurance experience.
You are or you have:
Experience with the patient calls/complaints intake in a regulated industry.
Knowledgeable on relevant cGMP's and Good Documentation Practices
Excellent communication skills (verbal and written).
Demonstrated ability to manage projects and variable workloads.
Highly organized with a strong attention to detail, clarity, accuracy and conciseness.
Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Demonstrated ability to interact successfully in a dynamic and culturally diverse workplace.
Where You’ll Work
This is a hybrid role based out of our Bridgewater,NJ office. You’ll havethe option to work remotely 2 days out of the week, with in-person collaboration when it matters most.
Travel:
Minimal travel expected up to 10%.
#hybrid
#LI-EG1
Pay Range:
$81,000.00-103,000.00 Annual
Life at Insmed
At Insmed, you’ll find a culture as human as our mission—intentionally designed for the people behind it. You deserve a workplace that reflects the same care you bring to your work each day, with support for how you work, how you grow, and how you show up for patients, your team, and yourself.
Highlights of our U.S. offerings include:
Comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP)
Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration
401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance
Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities
Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back
Eligibility for specific programs may vary and is subject to the terms and conditions of each plan.
Current Insmed Employees: Please apply via the Jobs Hub in Workday.
Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.
Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Applications are accepted for 5 calendar days from the date posted or until the position is filled.
For New York City Residents:
To assist in identifying candidates with qualifications matching those required and/or preferred for this role, Insmed uses an Automated Employment Decision Tool (“AEDT”) that employs artificial intelligence to analyze and score information provided in resumes and application materials including, but not limited to, skills, work experience, education, and job-related qualifications. The AEDT does not make final hiring decisions and all final hiring decisions are subject to human oversight and/or review.
If you are an applicant for this role and a New York City resident, you have the right to request:
A reasonable accommodation, if one is available under applicable law, by emailing [email protected]; and/or
Information about the type of data collected, the source of that data, and data retention practices related to the AEDT by emailing us at [email protected].
Related keywords
Medical DeviceQuality AssuranceQMScGMPGood Documentation PracticesCAPARoot Cause AnalysisAdverse EventsBiopharmaceuticalProduct Quality ComplaintsRegulatory CompliancePatient SupportTechnical TroubleshootingKPIs
Insmed is a people-first global biopharmaceutical company striving to deliver first- and best-in-class therapies to transform the lives of patients facing serious diseases. We are dedicated to making a meaningful impact in patients’ lives as well as the communities where we live and work. Our team is guided by our core values of collaboration, accountability, passion, respect, and integrity.
Insmed is headquartered in Bridgewater, NJ, and has offices and research locations throughout the United States, Europe, and Japan. We are proud to be recognized as one of the best employers in the biopharmaceutical industry, including spending five consecutive years as the No. 1 Science Top Employer. Join the Insmed team to accelerate your career and help make every moment and every patient count.
Community guidelines: http://bit.ly/3DbEjVG
Offices: 700 US 206, Bridgewater Township, New Jersey 08807, US
Based on 3813 listings with disclosed salaries, most healthcare jobs in New Jersey pay between $70k–$210k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in New Jersey right now?
There are currently 16,432 open healthcare positions in New Jersey listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in New Jersey?
Companies currently hiring include Hackensack Meridian Health, CVS Health, Atlantic Health, Cooper University Health Care, BAYADA Home Health Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in New Jersey?
Yes — 2066 of the 16432 open healthcare positions offer remote or hybrid work (572 remote, 1494 hybrid).
How do I apply for Healthcare jobs in New Jersey?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.