Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possib…
Skills: Hospice Care, Patient Referral Management, Clinical Liaison, Patient Admission, Case Management
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Skills: Hospice Care, Patient Referral Management, Clinical Liaison, Case Management, Patient Education
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Specialty Representative, Psychiatry - Noblesville, IN
Noblesville, Indiana, United States · On-site
$79k–$193k/yr
Senior
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Full-time
bachelor degree
Posted 26d ago
~40 hrs/week
Responsibilities
The Clinical Liaison ensures a seamless transition for patients referred to hospice by coordinating discharges, ordering necessary supplies, and conducting admissions. They also build relationships with hospital referral sources and monitor conversion rates to increase hospice referrals.
Requirements
Candidates must be a Registered Nurse licensed in Indiana with at least 2 years of hospice experience. A degree from an accredited nursing school is required, with a Bachelor's degree preferred.
Full job description
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
Make a Difference
The Clinical Liaison will be responsible for ensuring hospice patients referred to Community Hospice at our Hospitals receive an excellent care experience while transitioning onto hospice care. Primary responsibilities include following the patient referral daily until discharged, allowing for safe discharge with all medicine and supplies ordered prior to patient going home, following patient's home and admitting to hospice service when necessary, giving report to hospice admission nurse and building an effective relationship with all referral sources in the hospital to increase hospice referrals.
Exceptional Skills and Qualifications
-Marketing Liaison: Monitor along with marketing lead, the conversion rates of hospital referrals and problem solve issues to work on increasing conversion rates to at least 60%25. Conduct monthly marketing rounds with the marketing lead to acknowledge Palliative care, Case management and any other referral sources. Marketing rounds to include thank you notes/treats, updates on any new hospice changes or programing, feedback on cases, doing a needs assessment on any improvements in flow or communication of discharges. Clinical Liaison will make marketing rounds weekly to ensure Palliative team, Case managers and all referral sources know we are actively seeking new referrals. Work with marketing lead to visit top referring physician offices in the immediate area of the hospital to allow the staff to have a “face with a name”. This will increase our visibility and create rapport with the physicians, navigators and staff of our network partners.
-Collaboration: Meet with Palliative Care and Case Management team on daily basis to assess their patient needs to discharge home on hospice care. Work in coordination with Palliative Care and Case Management to communicate all discharge plans, family dynamics and our admission times once discharged, and any other pertinent details that will help with seamless discharge for the hospital teams. Ensure hospice admission nurse is aware of all details of the case. Be on Palliative Care call every morning to report and give updates on current palliative cases that they have referred to Community Hospice.
-Hospice/Referrals: Enable all hospice patients to have a safe discharge to their home by ordering all equipment in a timely manner, making sure they have the proper medications, ambulance transport is set and all other items that might be needed for each particular case. Follow patient home and conduct same day admission. Allowing for continuum of care if the patient needs same day admission and our admission team is not able to do the admission. Admit any GIP’s onto our service in the hospital that you are assigned to, making daily rounds and coordinating care with our IDG team and NP’s. Create a plan for discharge with hospice staff, if patient goes home. Educate all referral sources on hospice appropriate patients and need for early referrals so we can plan for same day admissions as we are already involved in the case. Report to the hospital immediately after the Palliative Care call to follow up on any new referrals and check in with all referral sources.
-Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience
-Bachelor’s degree in Nursing preferred
-Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC)
-2 years Hospice experience required
-Current Indiana Driver’s License and current automobile insurance
Community Health Network was created 60 years ago by our neighbors, for our neighbors. We've never forgotten that heritage. To this day, we're still locally based and locally controlled, and we're as closely tied to our communities as ever.
As a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services.
At Community Health Network, we build teams that deliver exceptional care through empathy, communication, and collaboration. Caregivers play a vital role in our mission as they fulfill our PRIIDE values: Patients First. Relationships. Integrity. Inclusion. Diversity. Excellence.
Exceptional Care - For Everyone
We want to ensure that each patient, employee, physician, and volunteer feels welcomed, comfortable, and included in our environment at all times. We value different perspectives and welcome conversations about race, gender, religion, sexual orientation and culture. Because it takes everyone to build healthier communities. Our promise of Exceptional care. Simply delivered. means we strive to provide culturally-competent care that meets your individual needs.
Offices: 7150 Clearvista Drive, Indianapolis, IN 46256, US · 8075 N Shadeland Ave, Indianapolis, Indiana 46250, US · 1500 N Ritter Ave, Indianapolis, Indiana 46219, US · 1402 E County Line Rd, Indianapolis, Indiana 46227, US · 3500 S Lafountain St, Kokomo, Indiana 46902, US
Medical ImagingInpatient RehabilitationMental & Behavioral HealthPalliative careOrthopedics/Joint/SpineNeuroscienceCancer CareHome CareMid America Clinical LabsPhysical Therapy
Based on 1326 listings with disclosed salaries, most healthcare jobs in Indiana pay between $65k–$171k per year. Individual offers vary with seniority, company size, and specialization.
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