La Grange, Illinois, United States · On-site
$15/hr–$22/hr
At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everyth…
Skills: Customer Service, EPIC EMR, Insurance Verification, Appointment Scheduling, Medical Office Procedures
South Elgin, Illinois, United States · On-site
$15/hr–$22/hr
At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everyth…
Skills: Customer Service, EPIC EMR, Insurance Verification, Appointment Scheduling, Medical Office Procedures
Hinsdale, Illinois, United States · On-site
$22/hr–$24/hr
At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everyth…
Skills: Patient Registration, Vital Signs Measurement, Health History Collection, Clinical Support, Immunizations
Westmont, Illinois, United States · On-site
$22/hr–$24/hr
At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everyth…
Skills: Patient Registration, Vital Signs Measurement, Health History Collection, Clinical Support, Immunizations
Riverside, California, United States · On-site
$34/hr–$51/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Utilizes the nursing process and collaborates with interdisciplinary team members in caring for patients.Administers prescribed medications and treatments in accordance with approved…
Skills: Nursing Process, Patient Assessment, Medication Administration, Care Planning, Critical Thinking
Riverside, California, United States · On-site
$34/hr–$51/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Utilizes the nursing process and collaborates with interdisciplinary team members in caring for patients.Administers prescribed medications and treatments in accordance with approved…
Skills: Nursing Process, Patient Assessment, Care Planning, Medication Administration, Critical Thinking
Riverside, California, United States · On-site
$38/hr–$60/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Utilizes the nursing process and collaborates with interdisciplinary team members in caring for patients. Administers prescribed medications and treatments in accordance with approve…
Skills: Nursing Process, Patient Assessment, Medication Administration, Care Planning, Interdisciplinary Collaboration
Riverside, California, United States · On-site
ESSENTIAL DUTIES AND RESPONSIBILITIES Under direct supervision of RN: Collects patient data and documents in the medical record within scope.Assists physician/RN with procedures as needed.Reviews physician's orders, lab …
Skills: Patient Data Collection, Medical Documentation, Patient Treatment, Problem Solving, Technical Skills
Riverside, California, United States · On-site
$34/hr–$60/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Utilizes the nursing process and collaborates with interdisciplinary team members in caring for patients. Administers prescribed medications and treatments in accordance with approve…
Skills: IV Therapy, Patient Assessment, Medication Administration, Care Planning, Interdisciplinary Collaboration
Riverside, California, United States · On-site
$34/hr–$60/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Utilizes the nursing process and collaborates with interdisciplinary team members in caring for patients.Administers prescribed medications and treatments in accordance with approved…
Skills: Nursing Process, Patient Assessment, Medication Administration, Care Planning, Critical Thinking
Riverside, California, United States · On-site
$17/hr–$25/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures.Answers call lights in a timely and appropriate mannerD…
Skills: Patient Care, 12 Lead EKG, IV Insertion, Venipuncture, CPR
Centralia, Illinois, United States · On-site
$17/hr–$25/hr
It's more than a career, it's a calling IL-SSM Health St. Mary's Hospital - Centralia Worker Type: Regular Job Highlights: The position is fully On-Site Monday-Friday-8:00AM-4:30PM Location-IL-SSM Health St. Mary's Hospi…
Skills: Phlebotomy, Specimen processing, Order entry, Patient identification, Medical record processing
Lawrenceville, Illinois, United States · On-site
$20/hr–$30/hr
Primary City/State: Greeley, Colorado Department Name: Procurement-NCMC Work Shift: Night Job Category: Lab Night shift open for a fulltime Clinical lab Assistant at Banner North Colorado Medical Center in in Greeley CO.…
Skills: Specimen Collection, Laboratory Processing, Phlebotomy, Quality Control, Medical Terminology
Lawrenceville, Illinois, United States · On-site
$26/hr–$40/hr
Primary City/State: Greeley, Colorado Department Name: Case Mgmt-Hosp Work Shift: Day Job Category: Clinical Care A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of li…
Skills: Discharge Planning, Case Management, Patient Communication, Interdisciplinary Collaboration, Care Coordination
Lawrenceville, Illinois, United States · On-site
$20/hr–$30/hr
Primary City/State: Greeley, Colorado Department Name: Procurement-NCMC Work Shift: Evening Job Category: Lab Seeking a per diem and float Clinical lab Assistant for Banner North Colorado Medical Center for evening shift…
Skills: Specimen Collection, Laboratory Processing, Phlebotomy, Quality Control, Medical Terminology
Chicago, Illinois, United States · On-site
$68k–$120k/yr
Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and …
Skills: Speech-Language Pathology, Dysphagia Treatment, Neurological Communication Disorders, Patient Assessment, Treatment Planning
Mattoon, Illinois, United States · On-site
$17/hr–$27/hr
Internal Employees: Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding. Office Assistant-Women's Health Clinic Job Description Office Assistants are responsible for process…
Skills: Patient Check-in, Patient Check-out, Medical Billing, Appointment Scheduling, Cash Handling
Shiloh, Illinois, United States · On-site
$17/hr–$26/hr
LocationShiloh, IL 62269 Scheduled Hours40 Position SummaryPrepares and maintains exam rooms, prepares charts, obtains records/information; assists with patient flow and ensures effective delivery of patient care and ser…
Skills: Anatomy, Clinical Care, Communication, Cross-Functional Teamwork, Electrocardiography (EKG)
Wheeling, Illinois, United States · On-site
Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find ot…
Skills: Critical Care Management, Diagnostic Reasoning, Patient Assessment, Emergency Care, Clinical Decision Making
Illinois, United States · Remote OK
$117k–$195k/yr
R1 is a leading provider of technology-driven solutions that improve the patient experience and financial performance for hospitals, health systems, and medical groups. We combine deep revenue cycle expertise with an adv…
Skills: Revenue Cycle Management, Epic Proficiency, Client Relationship Management, Operational Performance Optimization, Strategic Planning
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The Patient Service Representative manages front desk operations, including patient check-in/out, scheduling, and collecting co-pays. They act as a key coordinator for provider schedules and maintain accurate patient records within the EPIC system.
A high school diploma is required, and at least one year of experience in a medical office or receptionist role is preferred. Candidates must be proficient in EMR systems and possess strong customer service and communication skills.
At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.
With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.
Benefits:
• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
Patient Services Representative
Responsibilities:
The Patient Service Representative serves as a key point of contact for patients, delivering exceptional customer service and ensuring smooth front desk operations. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system. The Patient Service Representative helps create a welcoming and efficient environment that supports quality care and a positive patient experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Greets patients warmly and professionally during check-in, check-out, and appointment scheduling. Conducts regular lobby checks to maintain cleanliness and ensure patient comfort.
• Serves as a key coordinator for provider schedules, optimizing appointment availability and resource capacity to improve patient access, reduce wait times, and support timely follow-ups.
• Utilizes EPIC and other systems to accurately update patient demographics, verify insurance details, generate necessary forms, respond to emails, and ensure emergency contact information is properly documented.
• Collects copayments and service fees, issues receipts, and reconciles daily financial transactions with accuracy and attention to detail.
• Answers a multi-line phone system, takes detailed messages, routes inquiries, and makes outbound calls to schedule and confirm patient appointments.
• Clearly communicates information about Duly clinical personnel to patients and other individuals.
• Assists with scheduling follow-up and in-house Specialist referral appointments, ensuring patients are connected to appropriate services and specialists.
• Participates actively in daily and weekly team huddles to share patient updates, workflow improvements, and operational insights.
• Reviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results.
• Maintains strict patient confidentiality and adheres to HIPAA standards in all interactions and documentation.
• Monitors patient wait times and communicates delays with empathy and professionalism to enhance the patient experience.
• Performs additional duties and special projects as assigned to support departmental goals and improve service delivery.
Qualifications:
EDUCATION and / or CERTIFICATION/LICENSURE:
• High School diploma or equivalent required
EXPERIENCE:
• Minimum 1 year of experience in a medical office or clinical setting preferred
• Prior experience in a receptionist or front desk role strongly preferred
KNOWLEDGE SKILLS AND ABILITIES:
• Exceptional customer service skills and passion for serving others.
• Outstanding verbal and written communication skills.
• Proficiency in EPIC or similar EMR systems.
• Knowledge of medical office procedures and insurance verification.
• Skilled in operating phones, personal computers, software and other basic IT systems.
• Proficient in Microsoft Office Suite products including Excel, Word and Outlook.
• Detail-oriented with excellent organizational and time management skills.
• Ability to handle sensitive information with discretion.
• Positive, professional, collaborative, and adaptable attitude.
PHYSICAL AND MENTAL DEMANDS:
• Ability to sit, stand, walk, bend, and stretch for extended periods
• Vision must be correctable to 20/20; normal hearing required for phone communication
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
If you are committed to putting our patients first and helping shape the future of care, you belong at Duly.
The compensation for this role includes a base pay range of $15.10-22.70 , with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.
We believe that every human can flourish.
Duly Health and Care is the largest independent, multi-specialty, physician-directed medical group in the nation with more than 1,000 primary care and specialty care providers and over 6,000 team members across more than 150 locations. The Duly Health and Care brand includes three medical groups – DuPage Medical Group, Quincy Medical Group, and The South Bend Clinic. Duly is deeply committed to caring for patients in traditional and value-based care arrangements, ensuring a focus on quality, efficiency, and enhanced patient experiences throughout the Midwest. For more information, visit www.dulyhealthandcare.com.
Offices: Downers Grove, US
Based on 4604 listings with disclosed salaries, most healthcare jobs in Illinois pay between $66k–$186k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 20,537 open healthcare positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Northwestern Medicine, OSF HealthCare, Allergan, Nevada System of Higher Education, American Addiction Centers, among others. Browse the listings above to see every active employer.
Yes — 2125 of the 20537 open healthcare positions offer remote or hybrid work (745 remote, 1380 hybrid).
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