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Full-time
high school
Medical, Dental, Vision Plans, HSA with Employer Contribution, FSA, Generous PTO Program
Posted 8d ago
~40 hrs/week
Responsibilities
The Patient Services Representative is responsible for greeting and checking in patients, managing appointment scheduling, and handling the checkout process. They also perform administrative duties and provide support to medical assistants as needed.
Requirements
Candidates must have a high school diploma or GED, with at least 2 years of experience in a healthcare setting preferred. Strong communication skills and the ability to work in a fast-paced environment are essential.
Full job description
Description
For over 55 years, we have been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine, and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth. As our family expands, we live and work by our core values: integrity, excellence, trust, caring, tradition, and innovation.
POSITION SUMMARY
We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed. This position will be based in our Libertyville office but will occasionally be required to travel to clinics within the assigned area.
DUTIES AND RESPONSIBILITIES
Greet patients
Check in patients and assist with individual concerns, as they arise
Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances
Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed
Other tasks, as assigned
Requirements
QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS
High school diploma or GED required
2 years in a healthcare position preferred
Good verbal and written communication skills
Basic knowledge of computers and office equipment
Patient-focused with the ability to work independently
Capability to adapt quickly and thrive in a fast-paced environment
SCHEDULE:
Monday - Friday
TRAVEL: Local travel may be required to locations within your assigned geographic region. This role will be assigned to cover a geographic area; however, you may be required to occasionally travel outside of your assigned regional area to support the other regional coverage needs of the organization. The role must have reliable transportation and be able to travel from site to site, as assigned.
BENEFITS:
Medical, Dental, and Vision Plans
HSA with Employer Contribution
FSA
Generous PTO Program
401k with a 3% Match
Employee Assistance Program
Life and AD&D Insurance
Short-Term and Long-Term Disability
PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS:
This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer, and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.
While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear
Specific vision abilities required by this job include close vision, distance vision and depth perception
Must be able to lift/carry up to 25lbs
AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS:
Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.
Improving the quality of life in a patient-focused environment by providing the most innovative and knowledgeable care.
Industry
Medical Practices
Company size
501-1,000 employees
Founded
1965
Headquarters
Mount Prospect, Illinois
LinkedIn followers
2,800
History
Dr. Lowell Scott Weil, Sr. began the practice of podiatric medicine and surgery in 1965 in Des Plaines, Illinois. Since then, the practice has grown to more than 50 physicians providing foot and ankle services at 33 locations. With the addition of each physician, the scope of services has expanded as well as the number of patients receiving care at our facilities.
Recognized as an international leader in podiatric medicine and surgery, the doctors at Weil Foot & Ankle have provided care and treatment to more than 1,000,000 patients since 1965.
In 2023, Weil Foot & Ankle merged with Balance Health to form the largest podiatry owned practice in the country. Balance Health is owned by podiatrists, controlled by podiatrists , and run by podiatrists for the benefit of podiatrists, their patients and their communities. Balance Health has nearly 1000 employees to serve patients, using the most advanced technologies to provide the most advanced care.
Weil Foot & Ankle merged with Balance Health www.BalanceHealth.com in 2023 is dedicated to using the latest research and most advanced technology to deliver exceptional foot and ankle care to people throughout the United States with nearly 250 podiatrists in ten states and growing.
Our podiatric services — whether preventive care or corrective surgery — have earned Weil Foot & Ankle international recognition and steady growth for over 6 decades.
We provide comprehensive services for the foot and ankle including (but not limited to):
- Reconstructive surgery
- Trauma care
- amputation prevention
- Advanced wound care
- Sports medicine
- Physical therapy
- Pediatric foot disorders
- Stem cell therapy
- Non-operative orthopedic
- In-office extremity MRI
Offices: 1660 Feehanville Dr, Mount Prospect, Illinois 60056, US · 1900 Hollister Drive Suite 230 (Hawthorn Health Center), Libertyville, IL 60048, US · 1300 Waukegan Rd, Glenview, Illinois 60025, US · 2101 Waukegan Rd, Suite 203, Bannockburn, Illinois 60015, US · 939 W North Ave, Chicago, Illinois 60642, US
Based on 5020 listings with disclosed salaries, most healthcare jobs in Illinois pay between $67k–$191k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Illinois right now?
There are currently 23,010 open healthcare positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Illinois?
Companies currently hiring include Northwestern Medicine, OSF HealthCare, Nevada System of Higher Education, Allergan, American Addiction Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Illinois?
Yes — 2296 of the 23010 open healthcare positions offer remote or hybrid work (822 remote, 1474 hybrid).
How do I apply for Healthcare jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.