Front Desk Receptionist - Part Time - Bilingual Spanish
Marietta, Georgia, United States · On-site
Entry level
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Front Desk Receptionist - Part Time - Bilingual Spanish
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Part-time
high school
401k, Company Match, Stock Purchase Plan, Paid Sick Time, Parental Leave, Employee Eyewear Discount
Posted 10d ago
~40 hrs/week
Responsibilities
The receptionist is responsible for greeting customers, managing phone calls, and scheduling appointments to ensure a smooth patient flow. They also handle patient records, insurance documentation, and maintain the tidiness of the reception area.
Requirements
Candidates must be fluent in reading and speaking both English and Spanish with a high school diploma or equivalent. Previous experience as a receptionist or in a front office role is preferred but not required.
Full job description
Company Description
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.
How would you like Sundays off? Yes, every Sunday we’re closed!
Job Description
What would you do? – The Specifics
Ensures high quality customer service while following all safety protocols.
Ensures a smooth flow of customers through the store.
Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
Processes and understands managed care plans while obtaining document information from the insurance company as needed.
Provides customers basic and accurate information.
Schedules and confirms appointments, follow-up visits and classes.
Files all patient records daily and pulls patient files for the next day's appointments.
Checks order status and notifies customers when orders are in or of any delays.
Keeps reception area tidy and presentable with all necessary materials.
Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
Participates in regularly scheduled mandatory communication meetings.
Qualifications
Are you the right fit? – The Suitable Talent
Fluent in reading and speaking both English and Spanish.
Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
0-2 years related experience or training preferred.
At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.
Our Benefits Include:
401k retirement savings with company match and stock purchase plan
Paid sick time
Parental leave
Employee eyewear discount
College scholarship program
Focus on Professional Growth and Career Fulfillment:
Training programs available
Access to educational courses
Emphasis on internal promotions and career advancement
At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Related keywords
Optical RetailManaged Care PlansPatient RecordsFront DeskBilingualHealthcare AdministrationCustomer RelationsInsurance Verification
We believe everyone deserves to see their best to live their best.
Industry
Retail
Company size
10,001+ employees
Founded
1990
Headquarters
Lawrenceville, GA
LinkedIn followers
34,026
National Vision is one of the largest optical retail companies in the United States with over 1,200 stores in 38 states and Puerto Rico.
We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by providing eye care and eyewear for value-seeking and lower-income consumers.
Retail brands include America’s Best, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases, and an e-commerce website DiscountContacts.com, offering a variety of products and services for customers’ eye care needs.
Offices: 2000 NewPoint Parkway, Suite 100, Lawrenceville, GA 30043, US
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