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Full-time
high school
Posted 46d ago
~40 hrs/week
Responsibilities
The Financial Counselor supports patient access and revenue cycle operations by verifying insurance and securing financial arrangements. They provide financial counseling to patients and coordinate with internal departments to ensure accurate account resolution.
Requirements
Requires 0-2 years of experience in healthcare registration, billing, or collections, with a preference for 2-4 years in financial counseling. A high school diploma is required along with proficiency in EHR systems and Microsoft Office.
Full job description
Job Summary
The Financial Counselor I supports patient access and revenue cycle operations by verifying insurance coverage, securing financial arrangements, and coordinating all aspects of patient account management. This role serves as a key resource for patients by providing financial counseling, facilitating assistance applications, and ensuring accounts are processed accurately and in a timely manner. The Financial Counselor I interacts regularly with patients, insurance payors, and internal departments to promote account resolution and ensure a positive patient financial experience.
Essential Functions
Establishes payment arrangements with patients according to departmental policies and procedures.
Accurately completes and submits financial assistance applications and follows up on required documentation.
Verifies insurance eligibility and benefits, and ensures appropriate authorizations are obtained when applicable.
Reviews daily admission and missed opportunity reports to ensure all accounts have a valid payment source or financial counseling documentation.
Responds to patient inquiries regarding account balances, billing concerns, and insurance coverage; returns all patient calls in a timely and professional manner.
Reviews and processes adjustment requests and monitors approved adjustments for accuracy.
Maintains account documentation by recording all actions and communications in the appropriate system using correct comment types.
Establishes and maintains communication with patients throughout the continuum of care, including pre-admission, point-of-service, and post-discharge financial follow-up.
Coordinates with other departments as needed to resolve account issues and ensure account accuracy.
Retrieves and responds to voicemails from departmental customer service lines and ensures timely follow-up.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Qualifications
0-2 years of experience in healthcare registration, billing, collections, or a related field required
2-4 years of experience in financial counseling or insurance verification preferred
Knowledge, Skills and Abilities
Knowledge of healthcare billing and insurance verification processes.
Strong interpersonal and communication skills with a customer service focus.
Ability to organize and prioritize tasks in a fast-paced environment.
Proficiency in Microsoft Office and electronic health record systems.
Ability to maintain confidentiality and professionalism in all patient interactions.
Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 32 distinct markets across 12 states, CHS operates 60 affiliated hospitals with more than 8,000 beds and more than 800 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.
Offices: 4000 Meridian Boulevard, Franklin, TN 37067, US · 4000 Meridian Blvd, Franklin, TN 37067, US
Based on 401 listings with disclosed salaries, most healthcare jobs in Alabama pay between $60k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Alabama right now?
There are currently 6,743 open healthcare positions in Alabama listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Alabama?
Companies currently hiring include Huntsville Hospital, Community Health Systems, Brookwood Baptist Health, CVS Health, UAB Medicine, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Alabama?
Yes — 266 of the 6743 open healthcare positions offer remote or hybrid work (147 remote, 119 hybrid).
How do I apply for Healthcare jobs in Alabama?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.