Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to…
Skills: User research, Generative research, Evaluative research, Mixed methods, Desk research
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to…
Skills: User research, Generative research, Evaluative research, Mixed methods, Desk research
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting…
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting…
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting…
Job Description OPEN TO CITY EMPLOYEES ONLY PERMANENT IN THIS TITLE The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City…
Job Description OPEN TO CITY EMPLOYEES ONLY PERMANENT IN THIS TITLE The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City…
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to…
Skills: Emergency communications, Network infrastructure, Data center engineering, Telecommunications systems, E9-1-1
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to…
Skills: Emergency communications, Network infrastructure, Data center engineering, Telecommunications systems, E9-1-1
Public Safety Technical Operations Center Specialist
New York, New York, United States · On-site
$75k–$90k/yr
Senior
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting…
Skills: Technical support, Network troubleshooting, Incident management, Service desk management, Hardware support
Public Safety Technical Operations Center Specialist
New York, New York, United States · On-site
$75k–$90k/yr
Senior
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting…
Public Safety Technical Operations Center Specialist
New York, New York, United States · On-site
$75k–$90k/yr
Senior
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting…
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PUBLIC HEALTH ADVISER CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The New York City Department of Health a…
Skills: Public health, Contact tracing, HIV testing, Case investigation, Epidemiology
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE ASSOCIATE LABOR RELATIONS ANALYST CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Division of Administrati…
Public Safety Technical Operations Center Specialist
New York, New York, United States · On-site
$75k–$90k/yr
Senior
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting…
Public Safety Technical Operations Center Specialist
New York, New York, United States · On-site
$75k–$90k/yr
Senior
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting…
Skills: Technical support, Network troubleshooting, Service desk management, Incident management, Problem resolution
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PUBLIC HEALTH EPIDEMIOLOGIST CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Division of Disease Control’s…
Skills: Communicable disease investigation, Medical chart review, Contact tracing, Patient interviewing, Public health education
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to…
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to…
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to…
Skills: Identity and Access Management, IAM Administration, Microsoft Entra ID, Access Provisioning, Role Assignments
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$75k–$160k/yr
Full-time
bachelor degree, associate degree
Health insurance, Competitive benefits package
Posted 1d ago
~40 hrs/week
Responsibilities
The Senior User Researcher will lead end-to-end research initiatives to provide actionable recommendations for the product development team. They will also establish research operations and ensure methodological rigor across the design team.
Requirements
Candidates must possess a degree in a relevant field such as computer science, engineering, or human-computer interaction, combined with four to eight years of satisfactory full-time experience. The role requires expertise in mixed-methods research and the ability to communicate complex findings to diverse stakeholders.
Full job description
Job Description
The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.
At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
The Product Development team is seeking a Senior User Researcher to lead end-to-end research (generative, evaluative and mixed methods, desk research and analytics) on the cross-functional SPEED team. The Senior User Researcher will provide clear and actionable recommendations for the product team to deliver systems that will shorten new construction permitting.
Responsibilities will include: - Lead end-to-end research (generative, evaluative, and mixed methods synthesized with desk research and analytics); - Translate qualitative and quantitative research into clear and actionable recommendations for product development team and project stakeholders. - Represent user research to leadership, external stakeholders and technical teammates in plain language; - Recruit and conduct research directly with the New Yorkers who use government services, many of whom face language, disability, or digital-access barriers that require thoughtful, accessible research design; - Establish and maintain research operations: a participant recruitment pipeline appropriate for a government context, and reusable methods/templates the wider design team can use; - Serve as the team's methodological quality bar: review other researchers' and designers' study designs and conclusions, catch these failure modes before they reach decision-makers, and codify guardrails into shared standards; - Define methodological standard to ensure mixed-methods approaches are rigorous enough to inform decisions; - Handle special projects and initiatives as assigned.
HOURS/SHIFT Day - Due to the necessary duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.
WORK LOCATION Brooklyn, NY
TO APPLY Please go to www.cityjobs/jobs/search and search for Job ID #789794
* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL
OTI participates in E-Verify
IT PROJECT SPECIALIST - 95710
Qualifications
1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
4. Education and/or experience which is equivalent to "1", "2", or "3" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,610
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
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How much do Government & Public Sector jobs in New York, NY pay?
Based on 3733 listings with disclosed salaries, most government & public sector jobs in New York, NY pay between $49k–$127k per year. Individual offers vary with seniority, company size, and specialization.
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Companies currently hiring include New York City Housing Authority (NYCHA), Allied Universal, SUNY Downstate Health Sciences University, Physician Affiliate Group of New York, P.C. (PAGNY), Cornell Cooperative Extension, among others. Browse the listings above to see every active employer.
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