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$19/hr–$19/hr
Full-time
high school, bachelor degree
Posted 106d ago
~40 hrs/week
Responsibilities
The Resident Advisor provides direct supervision, support, and motivation to young women at a shelter site while ensuring a safe and clean environment. They assist residents in achieving goals, maintain documentation in the ETO system, and collaborate with case managers to provide high-quality services.
Requirements
Candidates must have a High School diploma or GED with at least three years of relevant experience, and an 8-hour security license is required. A Bachelor's degree and experience working with at-risk or homeless young females are strongly preferred.
Full job description
About the role
The Older Female Program is seeking an Evening Resident Advisor (RA) provides supportive services to 20 single young women identified as ages 21-24 at a shelter site in the Bronx funded by the Department of Youth and Community Development. Reporting to the shelter site's program coordinator, the RA is an energetic, creative, and diligent team member, including case managers and specialty support staff. Resident Advisors will be expected to participate in training and implementation activities for evidence-based and other proven models that will be utilized.
What you'll do
Directly engages, supervises, and supports youth residing at the Older Females shelter site, providing support, motivation, and encouragement when needed.
Ensures that the site, including youths' rooms, is clean and kept in a good and safe condition.
Assists youth in achieving their shelter goals: assesses and addresses any immediate trauma experienced by the young female seeking shelter and assists clients in obtaining their goals.
Welcomes the young female-identified to the site and orients them to site expectations, CHNY's mission and principles, and child protection policies and protocols.
Assists young females identified with preparation for the day. Ensures the young female-identified are awake, out of bed, fed, and promptly on their way to work, school, or other activities.
Provides support to Case Managers as needed, including distributing appointment slips, appointment follow-up, paperwork collection and filing, file maintenance, and file compliance.
Maintains records in the Efforts to Outcomes (ETO) computer system and enters all required documentation timely.
Escorts young female-identified to other agencies and services when necessary (e.g., hospitals, school visits) when feasible.
Maintains healthy, supportive relationships with the young female-identified, mindful of boundaries and mutual respect.
Leads and/or participates in recreational and holiday activities at the site and off-site trips.
Complete incident reports by the end of the shift and submit them to appropriate parties.
De-escalates crises; attends to emergencies following agency protocol.
Ensures safety by utilizing security training throughout their shifts, including searching belongings and rooms.
Works as a collaborative team member, ensuring that all young men have access to high-quality services and are living in a safe and compassionate community.
Participates in regular case conferences. Ensures team members are fully apprised of important information.
Actively participates in staff team meetings, individual supervision meetings, and meetings with the young men.
Assists with audit preparation and dry and live audits of the program.
Qualifications
High School/GED with three or more years of relevant work experience required. Bachelor's Degree Preferred.
Experience working with at-risk/homeless young females is strongly preferred; interest in working with this population is required.
8-hour security license required (Covenant House will provide to candidates who accept employment and do not have this licensure)
Driver's license preferred—comfortability driving a 7-passenger van a plus.
Strong multi-tasking skills with demonstrated ability to manage multiple projects at once required.
Excellent verbal, written, and problem-solving abilities, willingness and ability to move throughout the day, and an upbeat, creative, and fun demeanor are required.
A strong focus on child protection and ensuring the safety of residents is required.
Ability to work in a rapidly changing environment where processes and protocols are being developed and refined as the program operates.
Overall flexibility in work schedule required, including weekends and holidays if needed.
Dedicated to the mission of Covenant House.
A demonstrated passion for Covenant House New York
Related keywords
Resident AdvisorShelter ServicesAt-Risk YouthHomeless ServicesEfforts to OutcomesETOSecurity LicenseChild ProtectionCrisis InterventionTrauma SupportCase ConferencesBronxCovenant House
Providing shelter and comprehensive services to young people experiencing homelessness in New York City.
Industry
Non-profit Organizations
Company size
201-500 employees
Founded
1972
Headquarters
New York, New York
LinkedIn followers
2,907
Total funding
$20K
Each year in the United States, as many as 2 million youth experience homelessness of some kind, and every year more than 5,000 of these young people lose their lives to the streets.
For over 45 years, Covenant House New York (CHNY) has been a leader in providing residential services to vulnerable homeless, runaway and exploited youth. As the largest provider of runaway and homeless youth services in New York City, CHNY serves nearly 1,800 young adults aged 16-24 annually with an operating budget of over 24 million dollars. Our doors are open to all young people who need help, regardless of their race, religion, sexual orientation, gender identity or expression. We facilitate our services using trauma-informed principles and provide a holistic approach to young people who are attempting to leave the streets and achieve independence. We also advocate for systemic change by influencing public policy and promoting awareness of critical issues related to young people experiencing homelessness.
Covenant House New York’s mission is to help each young person find safety and refuge from the dangers of living on the streets. We do this through compassion, unconditional love and absolute respect.
Offices: 550 10th Ave, New York, New York 10018, US
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