POSITION SUMMARY: Case Manager set clear, measurable goals to work towards housing permanency. Case Manager empowers clients to achieve their goals by creating a collaborative and supportive working relationship with cli…
Skills: Case Management, Crisis Intervention, Client Assessment, Service Coordination, Advocacy
POSITION SUMMARY: Case Manager set clear, measurable goals to work towards housing permanency. Case Manager empowers clients to achieve their goals by creating a collaborative and supportive working relationship with cli…
Skills: Case Management, Crisis Intervention, Client Assessment, Service Coordination, Advocacy
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Full-time
bachelor degree, professional certificate
Posted 97d ago
~40 hrs/week
Responsibilities
The Case Manager develops individualized service plans and coordinates referrals to help clients achieve housing permanency. They manage a caseload of 25 clients, providing advocacy and support to minimize barriers to essential services.
Requirements
Requires a Bachelor's degree in Human Services or a related field with relevant experience. Candidates must be CPR/First Aid and Narcan certified, with sensitivity toward disenfranchised communities and homelessness.
Full job description
POSITION SUMMARY
Case Manager set clear, measurable goals to work towards housing permanency. Case Manager empowers clients to achieve their goals by creating a collaborative and supportive working relationship with clients based on empathy, accountability, and trust. Case Manager provides information, referrals, and coordinate services such as health care, job training, housing and immigration services, among others. Case Manager is responsible for developing strategies for engaging clients and creating awareness about services in the community and developing a path to re-housing.
POSITION DUTIES
Case managers carry a caseload of 25 clients.
Ensure that everyone assigned is personally interviewed, assessed, within 24 hours of admission.
Conduct intakes and make assessments of residents’ needs and coordinate referrals as needed.
Along with residents, develop individualized service plans with short- and long-term goals and review the plans bi-weekly
Monitor compliance with goals through regular weekly scheduled appointments. ILP is reviewed with the residents on a bi-weekly basis.
Maintain files in orderly fashion and up to date. Missing appts must be documented and remedy action to make up the appt as well.
Work closely with shelter staff to enforce client’s rules and regulations
Hold conferences with the clients when rules are broken or disregarded.
Serve as an advocate with agencies and service providers to minimize barriers to clients receiving needed services.
Follow up with referral sources to ensure that clients receive, and access necessary services in a timely manner. Accompany a client to an appt when necessary.
Conduct apartment inspections to expedite re-housing.
Coach clients in job prep, housing availability, social services and other areas as needed.
Represent CP Unlimited at city and statewide coalitions, task forces and committees as assigned by supervisor
Participate in trainings and meetings, case conferences and training seminars as indicated by Administration
Comply with trainings as required by Department of Homelessness or Constructive Partnership Unlimited
Perform other duties as assigned by the Case Work Supervisor
REQUIREMENTS
Bachelor’s degree in human services (No experience required) or bachelor's degree in field outside of Human Services with one year experience in a Human service’s program or congregate setting.
Demonstrate sensitivity and experience with and/or knowledge with disenfranchised communities including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, and individuals with mental health issues and homelessness.
Experience with homeless population preferred
Must have good written and oral communication skills
Able to work under pressure, able to respond to a crisis, health or safety issue and take appropriate and immediate action
Must be able to work flexible hours including evening and weekends
Must be computer-literate and must have knowledge of Microsoft Office applications
CPR/First Aid Required
Narcan Certification required
Bilingual – Spanish, French and French creole preferred
Constructive Partnerships Unlimited empowers people with complex needs or housing insecurity to achieve fulfilling, dignified, safe, and healthy lives.
Offices: 40 Rector Street, New York City, NY 10006, US · 2324 Forest Avenue, Staten Island, NY 10303, US · 1880 Bryant Ave., Bronx, NY 10460, US · 36-40 37th Street, Long Island City, NY 11101, US · 921 E New York Ave, Brooklyn, New York 11203, US
Constructive Partnerships Unlimited empowers people with complex needs or housing insecurity to achieve fulfilling, dignified, safe, and healthy lives.
Offices: 40 Rector Street, New York City, NY 10006, US · 2324 Forest Avenue, Staten Island, NY 10303, US · 1880 Bryant Ave., Bronx, NY 10460, US · 36-40 37th Street, Long Island City, NY 11101, US · 921 E New York Ave, Brooklyn, New York 11203, US