Charlotte, North Carolina, United States · On-site
$68k–$75k/yr
Covenant Case Management Services is seeking a Residential Clinical Development Director to provide executive-level leadership and strategic oversight for our entire residential service line—including Supportive Living, …
Skills: Strategic leadership, Clinical supervision, Operational management, Budgeting, IDD services
Albemarle, North Carolina, United States · On-site
$17/hr–$17/hr
Covenant Case Management Services is dedicated to providing exceptional care for individuals with intellectual disabilities. Our mission is to create a supportive and safe environment where clients can thrive and receive…
Skills: Hands-on Care, Daily Living Assistance, Community Integration, Client Collaboration, Safety Protocol Adherence
Charlotte, North Carolina, United States · On-site
$19/hr–$18/hr
Covenant Case Management Services (CCMS) is looking for a compassionate and dedicated Direct Care Support Professional to join our team. In this fulfilling role, you will provide Supported Living services to individuals …
Skills: Compassionate care, Client support, Safety monitoring, Community engagement, Communication
Pinnacle, North Carolina, United States · On-site
$13/hr–$17/hr
Covenant Case Management Services is dedicated to providing exceptional care for individuals with intellectual disabilities. Our mission is to create a supportive and safe environment where clients can thrive and receive…
Skills: Direct care, Caregiving, Safety protocols, Communication, Client support
Brevard, North Carolina, United States · On-site
$17/hr–$17/hr
About the Role: Covenant Case Management Services is seeking compassionate and dedicated Direct Care Support Professionals to provide care for an individual with intellectual disabilities. You will play a crucial role in…
Skills: Personal care, Meal preparation, Medication administration, Communication skills, Interpersonal skills
Charlotte, North Carolina, United States · On-site
$62/hr–$65/hr
Covenant Case Management Services is seeking a skilled and experienced Licensed Behavior Analyst (LBA) to provide specialized consultation services for members exhibiting challenging behaviors. You will play a crucial ro…
Skills: Behavior Analysis, Behavior Support Plans, Clinical Coverage Policy 8P, Data Analysis, Case Management
Belmont, North Carolina, United States · On-site
$17/hr–$17/hr
Covenant Case Management Services (CCMS) is looking for a compassionate and dedicated Direct Care Support Professional to join our team. In this fulfilling role, you will provide Supported Living services to individuals …
Skills: Direct support, Caregiving, Safety monitoring, Community engagement, Client assistance
Charlotte, North Carolina, United States · Remote OK
$62/hr–$65/hr
Covenant Case Management Services is seeking a skilled and experienced Licensed Behavior Analyst (LBA) to provide specialized consultation services for members exhibiting challenging behaviors. You will play a crucial ro…
Skills: Applied Behavior Analysis, Behavior Support Plans, Data Analysis, Case Management, Clinical Consultation
Matthews, North Carolina, United States · On-site
$30/hr–$30/hr
Covenant Case Management services (CCMS) is looking for a compassionate and dedicated Respite Nurse (RN) to join our team as an independent contractor. In this fulfilling role, you will provide essential respite care and…
Skills: Skilled Nursing Care, Patient Monitoring, Person-Centered Care, Community Engagement, Crisis Management
Matthews, North Carolina, United States · On-site
$18/hr–$18/hr
Covenant Case Management Services is seeking compassionate and dedicated Direct Care Support Professionals to provide one-on-one care for individuals with intellectual disabilities. You will play a crucial role in ensuri…
Skills: One-on-one care, Personal care, Meal preparation, Medication administration, Patient demeanor
Charlotte, North Carolina, United States · On-site
$84/hr–$84/hr
Covenant Case Management Services (CCMS) is looking for a compassionate and dedicated Direct Care Support Professional to join our team. In this fulfilling role, you will provide Supported Living services to individuals …
Skills: Compassionate Care, Direct Care Support, Client Engagement, Safety Monitoring, Community Integration
Garner, North Carolina, United States · On-site
$21/hr–$21/hr
Covenant Case Management Services is dedicated to providing exceptional care for individuals with intellectual disabilities. Our mission is to create a supportive and safe environment where clients can thrive and receive…
Skills: Hands-on Care, Daily Living Assistance, Community Integration, Client Advocacy, Safety Protocol Adherence
Charlotte, North Carolina, United States · On-site
$20/hr–$20/hr
Covenant Case Management Services is dedicated to providing exceptional care for individuals with intellectual disabilities. Our mission is to create a supportive and safe environment where clients can thrive and receive…
Skills: Caregiving, Patient Care, Community Integration, Daily Living Assistance, Communication
Union Mills, North Carolina, United States · On-site
$15/hr–$15/hr
Covenant Case Management Services (CCMS) is looking for a compassionate and dedicated Direct Care Support Professional to join our team. In this fulfilling role, you will provide Supported Living services to individuals …
Skills: Compassionate Care, Client Support, Safety Monitoring, Community Integration, Crisis Management
Lexington, North Carolina, United States · On-site
$16/hr–$16/hr
Covenant Case Management Services is dedicated to providing exceptional care for individuals with intellectual disabilities. Our mission is to create a supportive and safe environment where clients can thrive and receive…
Skills: Hands-on Care, Daily Living Assistance, Community Integration, Client Collaboration, Safety Protocol Adherence
Albemarle, North Carolina, United States · On-site
$18/hr–$18/hr
Covenant Case Management Services is dedicated to providing exceptional care for individuals with intellectual disabilities. Our mission is to create a supportive and safe environment where clients can thrive and receive…
Skills: Hands-on Care, Daily Living Assistance, Community Integration, Client Advocacy, Safety Protocol Adherence
Marvin, North Carolina, United States · On-site
$17/hr–$17/hr
Covenant Case Management Services is dedicated to providing exceptional care for individuals with intellectual disabilities. Our mission is to create a supportive and safe environment where clients can thrive and receive…
Skills: Hands-on Care, Daily Living Assistance, Community Integration, Client Advocacy, Safety Protocol Adherence
Holly Springs, North Carolina, United States · On-site
$16/hr–$16/hr
Covenant Case Management Services is dedicated to providing exceptional care for individuals with intellectual disabilities. Our mission is to create a supportive and safe environment where clients can thrive and receive…
Skills: Hands-on Care, Patient Safety, Daily Living Assistance, Community Integration, Collaboration
Indian Trail, North Carolina, United States · On-site
$15/hr–$15/hr
Covenant Case Management Services is dedicated to providing exceptional care for individuals with intellectual disabilities. Our mission is to create a supportive and safe environment where clients can thrive and receive…
Skills: Hands-on Care, Daily Living Assistance, Community Integration, Client Advocacy, Safety Protocol Adherence
Charlotte, North Carolina, United States · On-site
About the Role: Covenant Case Management Services is seeking compassionate and dedicated Direct Care Support Professionals to provide care for an individual with intellectual disabilities. You will play a crucial role in…
Skills: One-on-one Support, Personal Care, Meal Preparation, Medication Administration, Communication
Charlotte, North Carolina, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Clinical Development Director provides executive leadership and strategic oversight for residential service lines, including Supportive Living and Long-Term Care Support. They are responsible for managing multidisciplinary teams, ensuring regulatory compliance, and driving operational and financial excellence across all facilities.
Candidates must hold a Bachelor’s degree in a Human Services field and meet Qualified Professional (QP) status requirements. The role requires 5-7+ years of experience in IDD services and at least 3 years in a significant supervisory or management capacity.
Direct and oversee all residential programs (AFL, Supportive Living, and LTCS) to ensure alignment with NC Division of Mental Health, DD, and SAS standards and state regulations.
Formulate and execute long-term strategic initiatives to enhance service delivery, drive agency growth, and sustain Covenant’s mission.
Serve as the final point of accountability for program-specific IPP/Individual Support Plans and IDD Waiver compliance across all residential sites.
Provide direct supervision, mentorship, and performance management for Qualified Professionals (QPs) and the Manager of Supportive Living & Facilities.
Foster a culture of professional accountability, ensuring teams effectively manage caseloads, charting, quarterly goal reviews, and Medical Record Review findings.
Oversee recruitment, onboarding, and high-level training to maintain a robust residential leadership pipeline.
Partner with executive leadership and the CPCO to manage departmental budgets, resource allocations, and facilities requirements.
Oversee facilities management to guarantee safe, therapeutic, and fully compliant living environments.
Analyze program metrics and clinical outcomes to identify trends, mitigate risks, and drive continuous process improvements.
Direct the integration of the Long-Term Care Support (LTCS) framework across all residential divisions to establish a standardized culture of excellence.
Oversee comprehensive learning plans and competency-based training, ensuring 100% compliance with required certifications (CPR/First Aid, state mandates).
Lead the department’s response to audits, critical incidents, and quality improvement initiatives to maintain a "survey-ready" status at all times.
Collaborate with the CQO and Supported Living Manager to meet operational standards for annual Medicare and Innovations licensure.
Act as a senior liaison between Covenant, state regulatory bodies, community partners, and families.
Champion systemic improvements in residential care across high-level clinical and professional forums.
Support cross-functional operations by assisting colleagues during peak periods, supporting data ethics and privacy compliance, and driving employee engagement initiatives (DEI, onboarding, recognition).
Education: Bachelor’s Degree in a Human Services field required (Master’s Degree preferred).
Licensure: Must meet Qualified Professional (QP) status according to 10A NCAC 27G .0104.
Driver's License: Valid NC Driver’s License with reliable transportation for regional travel.
5–7+ years of professional experience in IDD services.
3+ years in a significant supervisory or management role leading clinical and operational teams.
Deep operational knowledge of NC Innovations Waiver, AFL, and Supportive Living regulations.
Executive Leadership: Advanced ability to manage managers, lead professional clinical staff, and cultivate a positive, growth-oriented culture.
Strategic Problem-Solving: Ability to interpret complex state policies and translate them into streamlined operational procedures.
Communication & Oversight: Superior verbal and written communication skills for executive reporting, stakeholder presentations, conflict resolution, and budgetary oversight.
🏥 Comprehensive Total Rewards: Generous health insurance options, wellness benefits, and career support.
🪙 Financial Security: 401(k) plan with company matching.
🚀 Leadership Growth: Continuous opportunities for executive development within a compassionate, mission-driven community.
CARF-accredited IDD and TBI case management across North Carolina. Supporting people to thrive with purpose.
Founded in 2010, Covenant Case Management Services (CCMS) is a CARF-accredited case management organization that serves individuals with intellectual and developmental disabilities (IDD) and traumatic brain injuries (TBI) across 56 North Carolina counties. Case management for IDD and TBI connects individuals to the services, resources, and care coordination they need to live safely and independently. A dedicated case manager works alongside the individual and their support network to develop a personalized care plan, navigate Medicaid Managed Care, and ensure access to the right services at the right time. Our Services include: Community Services: Community Networking, Supported Employment, and the Covenant DreamCenter Day Program Residential Services: Alternative Family Living (AFL), Covenant AbleHaven Supported Living & CLS, and Covenant GracePause Respite Care Clinical-Based Services: Covenant Thrive specialized therapy. 🌐 www.CovenantToServe.com Thrive with Purpose.
Offices: 421 W. Main St., Albermarle, North Carolina 28001, US
CARF-accredited IDD and TBI case management across North Carolina. Supporting people to thrive with purpose.
Founded in 2010, Covenant Case Management Services (CCMS) is a CARF-accredited case management organization that serves individuals with intellectual and developmental disabilities (IDD) and traumatic brain injuries (TBI) across 56 North Carolina counties. Case management for IDD and TBI connects individuals to the services, resources, and care coordination they need to live safely and independently. A dedicated case manager works alongside the individual and their support network to develop a personalized care plan, navigate Medicaid Managed Care, and ensure access to the right services at the right time. Our Services include: Community Services: Community Networking, Supported Employment, and the Covenant DreamCenter Day Program Residential Services: Alternative Family Living (AFL), Covenant AbleHaven Supported Living & CLS, and Covenant GracePause Respite Care Clinical-Based Services: Covenant Thrive specialized therapy. 🌐 www.CovenantToServe.com Thrive with Purpose.
Offices: 421 W. Main St., Albermarle, North Carolina 28001, US
