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ABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable h…
Skills: Supervision, Crisis Intervention, Harm Reduction, Housing First, Case Management
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Skills: Supervision, Crisis Intervention, Harm Reduction, Housing First, Case Management
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Manages and supervises street outreach teams to connect homeless individuals with housing and essential services. Coordinates field deployment, manages shift schedules, and oversees emergency responses during extreme weather alerts.
Requires a NYS Licensed Masters Social Worker (LMSW) and at least 3 years of supervisory experience. Must possess a valid driver's license and be able to obtain 9.58 credentialing within three months of hire.
ABOUT US: - We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Breaking Ground’s Street to Home program makes regular contact with more than 2,000 street homeless individuals and connects more than 500 individuals to housing, medical and mental health services, substance abuse counseling, and other essential supports each year. The caring, individually tailored attention clients receive at each stage of their journey from street to home ensures that more than 95% of people who Breaking Ground places remain stably housed.
Reporting to the Assistant Director, Programs, Outreach, the Outreach Coordinator manages and supervises street outreach teams, providing coordination across the teams to ensure there is always staff deployed in the field and helps to triage and prioritize urgent requests or developing situations. The Outreach Coordinator ensures the teams utilize Harm Reduction and Housing First approaches when conducting street outreach and engage with individuals to determine homelessness history, services needed, and appropriate placement options from the field in the moment. The Outreach Coordinator creates shift schedules, ensuring continual coverage in the field, and that Housing Advocate teams are compliant with data entry requirements into DHS’ system contractual requirements.
The Outreach Coordinator is responsible for gaining a holistic understanding of the homeless population and works in collaboration with the community and other partners to implement appropriate housing and service solutions. The Outreach Coordinator manages their teams’ responses to community concerns, oversees Code Red/Blue alerts, identifies new hotspots and encampments, plans weekly canvass schedules for the teams, and oversees all 9.58 assessments and removals for the shift.
Programs staff are required to locate and assist street homeless individuals under the most extreme weather conditions. Managers are required to be in the field during Code Reds and Code Blues. Staff must be willing to engage with street homeless individuals and can handle multiple tasks in a fast paced, dynamic, team environment.
This position is primarily the day shift and has a 35-hour work week as well as on-call responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITES:
Successful oversight and performance management of street outreach teams including Housing Advocates and a Team Leader II who supervises an additional street outreach team and a part time Social Worker
Provide regular, structured supervision meetings for direct reports
Responsible for implementing supervisory strategies, and systems of accountability to ensure that staff have adequate support, guidance, and oversight at all times
Create and implement shift schedules that ensure teams are deployed at all times; find coverage for callouts, vacations, and vacancies
Ensure canvassing incorporates feedback from the team, community, DHS, historical 311 data, etc
Promote effective strategies for outreach work, following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice
Ensure adherence to program contracts, regulatory requirements, and internal guidelines, ensuring all performance targets and service delivery benchmarks are consistently met
Responsible for ensuring documentation, reporting, and referrals are accurately completed on time and in compliance with DHS and Breaking Ground requirements
Provide support and guidance to staff in managing difficult situations and successfully de-escalating conflict
Oversee and participate in Code Blue/Red Alerts, providing clinical leadership to the teams when they encounter challenging situations
Assess and complete 9.58 involuntary removals to a hospital and ensure all required documentation is accurate and completed on time
Serve as a liaison with community partners, intergovernmental stakeholders, DHS staff and other community stakeholders to respond to emergent concerns, including 311 calls and encampment engagement
Develop strong collaborative relationships with external partners and service providers, NYPD, EMS, etc
Attend onsite meetings with community partners
Provide on call coverage as needed for the program
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
NYS Licensed Masters Social Worker (LMSW) required
Minimum 3 years supervisory experience required
Obtain 9.58 credentialing within first 3 months of hire required
Understanding of Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems
Experience with crisis intervention, including, risk assessments and incident management
Excellent communication skills (verbally and written) and ability to work with diverse population
Superb collaborative skills; ability to work successfully with a wide range of internal and external stakeholders
Detailed oriented and can manage team tasks
Excellent scheduling skills
Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is a condition of employment
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Bilingual Spanish/English preferred
Because everyone deserves a home.
Breaking Ground’s success in ending homelessness is built on a housing model that serves individuals and families who are homeless or at risk of becoming homeless. For the chronically homeless, we create safe, secure housing, with essential on-site support services to help them address the psychosocial, mental, and physical health problems that are obstacles to independent living. For individuals who find themselves at the edge of homelessness, our affordable housing provides an all-important safety net. Today, Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with wraparound services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Offices: 505 Eighth Avenue, New York, NY, US · Dewey Avenue, Rochester, NY, US · Cedarwoods, Wilimantic, CT, US
Based on 3656 listings with disclosed salaries, most government & public sector jobs in New York, NY pay between $47k–$125k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 4,571 open government & public sector positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include New York City Housing Authority (NYCHA), Allied Universal, Breaking Ground (NYC Permanent Supportive Housing), Bowery Residents' Committee, Physician Affiliate Group of New York, P.C. (PAGNY), among others. Browse the listings above to see every active employer.
Yes — 1179 of the 4571 open government & public sector positions offer remote or hybrid work (88 remote, 1091 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
