Arlington, Virginia, United States · Hybrid
$71k–$149k/yr
Job Title: End User Resource Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None …
Skills: IT deskside support, Team leadership, Mentoring, ITSM tools, ServiceNow
New York, New York, United States · On-site
$67k–$129k/yr
Amazon Web Services (AWS) seeks a Senior Finance Analyst to join our Worldwide Public Sector FP&A team. This role will have oversight of the P&L and will be responsible for developing KPIs and standard measurements to en…
Skills: Financial planning and analysis, P&L management, KPI development, Data mining, SQL
Arlington, Virginia, United States · Hybrid
$113k–$257k/yr
CWMD Strategy and Policy SME The Opportunity: As an expert in defense missions, your unique background inspires you to think bigger, push further, and ask questions others don’t. We need your extensive industry knowledge…
Skills: Strategic planning, Operational planning, CWMD strategy, Policy analysis, Treaty compliance
Arlington, Virginia, United States · Hybrid
$100k–$180k/yr
About Starfish Space Starfish Space provides satellite servicing missions with its Otter servicing vehicle, including life extension missions for geostationary satellites and disposal missions for low Earth orbit satelli…
Skills: Business Development, Sales Process Management, Contract Negotiation, Market Research, Relationship Building
Arlington, Virginia, United States · Hybrid
$55k–$126k/yr
Logistics Process Analyst The Opportunity: As a Logistics Process Analyst supporting Expeditionary Logistics, you will help organizational and continuously improve business processes of current and future logistics requi…
Skills: Logistics process analysis, Continuous process improvement, Lean Six Sigma, Theory of constraints, Organizational consulting
Arlington, Virginia, United States · Hybrid
$135k–$165k/yr
Forge is a global solutions provider. We are a proud, certified woman-owned, service-disabled, veteran-owned small business (WOSB, SDVOSB) ignited to redefine the traditional GovCon mold, deliver innovations, and elevate…
Skills: Weapons analysis, Requirements generation, Defense requirements analysis, Security cooperation, Integrated air and missile defense
Arlington, Virginia, United States · Remote OK
The Koch Internship Program (KIP) is a paid experiential learning program run by Stand Together Fellowships that offers professional development, leadership training, and meaningful work experience at non-profits tacklin…
Skills: Legislative research, Policy drafting, Writing, Communication, Problem solving
Arlington, Virginia, United States · On-site
$121k–$169k/yr
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re workin…
Skills: Government relations, Political action committee management, Fundraising, Federal campaign finance law, Relationship building
Arlington, Virginia, United States · Hybrid
$69k–$158k/yr
Data Scientist, Mid The Opportunity: As an analytics professional, you’re excited at the prospect of unlocking the secrets held by a data set, and you’re fascinated by the possibilities presented by IoT, machine learning…
Skills: SQL, R, Python, Data science, Machine learning
Arlington, Virginia, United States · On-site
$26/hr–$31/hr
Job DetailsJob Location: Arlington, VA 22202Position Type: Full TimeEducation Level: High SchoolSalary Range: $26.61 - $31.70 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalMayvin is seeking an …
Skills: Accounts payable, Financial audits, Reconciliations, Financial reporting, Journal entries
Arlington, Virginia, United States · Hybrid
$98k–$163k/yr
Job Family: Operational Effectiveness Consulting Travel Required: Up to 75%+ Clearance Required: Ability to Obtain Public Trust What You Will Do: The Training and Adoption Consultant will be responsible for supporting ou…
Skills: EHR implementation, Classroom instruction, Virtual training, Oracle Health, Cerner
AMERICAN SYSTEMSArlington, Virginia, United States · On-site
Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Missio…
Skills: Industrial security, Personnel security, Auditing, Reporting, Customer service
Arlington, Virginia, United States · On-site
$140k–$190k/yr
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Software Engineering Jo…
Skills: Python, Full stack development, SQL, FastAPI, Streamlit
Arlington, Virginia, United States · Hybrid
$55k–$126k/yr
AI Data Analyst The Opportunity: As an AI Data Analyst supporting expeditionary logistics, you will unlock the information and value held by a data set, machine learning, and artificial intelligence (AI). In an increasin…
Skills: Python, R, Object-oriented programming, Pandas, Polars
AMERICAN SYSTEMSArlington, Virginia, United States · On-site
$90k–$140k/yr
Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Engineering & …
Skills: Financial analysis, Accounting, Government comptroller functions, Appropriation law, DAI
Arlington, Virginia, United States · On-site
$71k–$149k/yr
Job Title: End User Resource Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None …
Skills: IT support, Deskside support, Team leadership, Mentoring, ITSM tools
Arlington, Virginia, United States · On-site
$125k–$150k/yr
Description Position Summary: The Director for Emerging Aviation Technologies reports directly to Vice President, Civil Aviation. The position is responsible for developing strategic direction and priorities within assig…
Skills: Aviation policy, Regulatory affairs, Air traffic management, Advanced Air Mobility, Strategic planning
Arlington, Virginia, United States · Hybrid
PLUS Communications is a full-service communications firm based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating public affairs, corporate communications, digital, advertising and med…
Skills: Public affairs, Strategic planning, Project management, Client relations, Communications strategy
Arlington, Virginia, United States · Hybrid
PLUS Communications is a full-service communications firm based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating public affairs, corporate communications, digital, advertising and med…
Skills: Public affairs, Media relations, Communications strategy, Project management, Coalition building
Arlington, Virginia, United States · On-site
$110k–$120k/yr
CIWS Reliability Engineer Purpose: Valkyrie Enterprises has an immediate need for a CIWS Reliability Engineer to provide engineering and technical support for Close-In Weapon System (CIWS) reliability, maintainability, a…
Skills: Reliability engineering, Maintainability analysis, Availability analysis, Maintenance planning, Data analysis
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The End User Resource Specialist manages a team of 14 IT deskside technicians and serves as a direct interface to the DHS customer for project status and escalations. They are responsible for mentoring staff, auditing tickets, maintaining SOPs, and ensuring high-quality IT support across multiple facilities.
Candidates must have a bachelor's degree with 6 years of experience or equivalent, including at least 3 years as a Senior Deskside Support Technician. Experience supporting federal clients and the ability to obtain a DHS EOD Suitability Clearance are required.
The Opportunity:
CACI is seeking an End User Support Resource Specialist to join our team in Arlington, VA. The End User Support Resource Specialist will support the delivery of end user services within a multi-facility region/complex, managing dedicated on-site IT deskside personnel. This candidate will help to mentor a team of 14 IT deskside technicians who provide IT support to end users and end user hardware (laptops, desktop, VDI, mobile devices, printers, etc.).
This position will occasionally serve as a direct interface to the DHS customer, providing status on special projects (e.g. hardware refreshes), escalations and overall team performance. They are responsible for assisting techs with complicated tickets resolutions in a timely fashion and populated with the correct work details.
Responsibilities:
• Support and engage with the CISA customer as needed to provide status on specific ticket escalations, updates on Special Projects and meet any ad hoc user requests
• Assist with monthly ticket audits on regional team, ensuring tickets are routed correctly and populated following a standardized work detail format
• Support in the creation of SOPs and training guides, ensuring deskside Knowledge Repository is maintained with accurate information
• Assist with new employee orientation
• Ensure Tickets are assigned and evenly distributed across the team
• Create and document fixes for newly identified problems as requested by the EUS Lead
• Serve as the Internal escalation point for team members in order to validate escalating to Tier 3
• Help mentor and train Tier 1 and 2 techs
• Assist in conducting technician annual skills assessments
• Offer coverage as surge support for 4 local customer sites during unplanned absences
• Take the lead in the coordination of assigned projects i.e. software installs, hardware refresh etc.
• Assist with maintaining the accuracy of tracking Assets in designated tech sites
• Provide the highest level of customer satisfaction, working collaboratively with the customer to solve end user challenges and issues
• Collaborate with other DSS CACI organizational entities (e.g. service desk, EED) and external vendors to solve issues on the customers behalf.
• Other duties as assigned by the EUS Manager
Qualifications:
Required:
• Ability to obtain/maintain DHS EOD Suitability Clearance
• Bachelor’s degree and 6 years of relevant experience or equivalency (in absence of a BA, 6 years’ experience can be substituted for a total of 12 years experience or an AA + 8 years)
• 5+ years of previous experience supporting a federal client
• 3+ years as a Senior Deskside Support Technician
• Must possess experience as a leader and mentor in an end-user services environment.
• Previous experience using ITSM tools for ticket and SLA tracking and reporting
• Collaborative management approach to drive project / task success across multiple stakeholder organization
• Positive attitude and strong communications skills
• Prior experience working on customer site
Desired:
• Familiarity with using ServiceNow
• ITIL 4 Foundations
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$70,800 - $148,600Expanding the limits of national security
At CACI International Inc (NYSE: CACI), our 27,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security. We are a company of good character, relentless innovation, and long-standing excellence. Our culture drives our success and earns us recognition as a Fortune World's Most Admired Company. CACI is a member of the Fortune 500™ Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index. For more information, visit us at www.caci.com. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities
Offices: 12021 Sunset Hills Rd, Reston, Virginia 20190, US
Based on 1687 listings with disclosed salaries, most government & public sector jobs in Arlington, VA pay between $72k–$195k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 2,486 open government & public sector positions in Arlington, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Booz Allen Hamilton, Arlington Public Schools, Amazon, Accenture Federal Services, Arlington County Government, among others. Browse the listings above to see every active employer.
Yes — 765 of the 2486 open government & public sector positions offer remote or hybrid work (166 remote, 599 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
