The Instructional Design Manager is a working manager responsible for leading a small team of instructional designers while directly designing and delivering high-impact learning solutions that build capability across th…
Skills: Instructional Design, People Leadership, Adult Learning Principles, ADDIE, SAM
You will play a key role in equipping KFC restaurant teams with the knowledge, skills, and capabilities needed to deliver exceptional business results. As an Instructional Designer, you will partner with cross-functional…
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Torchy's Tacos
Shift Leader
Plano, Texas, United States · On-site
$17/hr–$22/hr
Mid level$400M raised
Shift Leader The Torchy’s legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating restaurants nationwide. What We Need As a Shift Leader, you will ensure …
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$111k–$123k/yr
Full-time
bachelor degree
Bonus Eligibility
Posted 52d ago
~40 hrs/week
Responsibilities
Lead a team of instructional designers while directly creating high-impact learning solutions to build capability across the KFC system. Partner with cross-functional stakeholders to drive readiness strategies for product launches, technology implementations, and operational improvements.
Requirements
Requires a Bachelor's degree in a related field or equivalent experience, with at least 8 years of experience in instructional design or L&D. Candidates must be proficient in adult learning frameworks like ADDIE and SAM, and have experience with learning technologies and people leadership.
Full job description
The Instructional Design Manager is a working manager responsible for leading a small team of instructional designers while directly designing and delivering high-impact learning solutions that build capability across the KFC system. This role partners with cross-functional stakeholders to identify performance needs, create scalable training programs, and drive readiness strategies that support key business initiatives, including product launches, operational process improvements, technology implementations, and people programs.
Balancing people leadership, project leadership, and hands-on instructional design, this role ensures learning solutions are aligned to business priorities, effectively prepare restaurant teams for change, and contribute to improved operational performance and business results.
Responsibilities
People Leadership (25%)
Lead, coach, and develop a team of Instructional Designers, creating an environment that encourages innovation, accountability, and continuous improvement.
Manage team capacity, workload prioritization, and resource allocation across multiple concurrent projects and business priorities.
Establish quality standards and best practices for instructional design methodologies, deliverables, and readiness programs.
Conduct performance management activities, development planning, and ongoing coaching to support individual and team growth.
Provide day-to-day leadership, remove barriers to execution, and ensure successful delivery of team objectives.
Instructional Design (45%)
Personally design and develop high-impact learning solutions using adult learning principles, instructional design methodology, and performance-based learning strategies.
Lead end-to-end readiness initiatives that support product launches, technology implementations, process changes, operational initiatives, and organizational capability-building efforts.
Design and develop learning solutions across multiple modalities, including eLearning, facilitator-led training, virtual instructor-led training, microlearning, videos, simulations, job aids, and performance support resources.
Serve as lead instructional designer on high-priority and complex enterprise initiatives.
Ensure consistency, alignment, and integration across learning curricula, readiness programs, and role-based learning pathways.
Continuously evaluate and enhance learning approaches to improve learner engagement, retention, and business impact.
Project & Stakeholder Management (20%)
Partner closely with Operations, People & Culture, Marketing, Technology, Communications, and other cross-functional stakeholders to identify capability gaps and performance needs.
Consult with stakeholders on learning strategies and readiness approaches that support successful adoption and execution of business initiatives.
Develop project plans, implementation timelines, and risk mitigation strategies to ensure successful delivery.
Manage vendor relationships and external learning partners as needed.
Ensure projects are delivered on time, within scope, within budget, and aligned with strategic business objectives.
Define success measures and evaluation strategies for learning programs and readiness initiatives.
Utilize learner feedback, performance data, operational metrics, and business outcomes to assess effectiveness and identify opportunities for improvement.
Conduct post-launch evaluations and implement enhancements to increase impact and efficiency.
Stay current on instructional design trends, learning technologies, and innovative learning practices to continuously evolve KFC's learning portfolio.
Qualifications
Education
Bachelor's degree in Instructional Design, Adult Learning, Organizational Development, Human Resources, Communications, Education, or a related field.
Equivalent experience may be considered in lieu of degree requirements.
Experience
At least 8 years of experience in instructional design, learning and development, training design, organizational capability, or a related field.
Experience designing and developing enterprise-scale learning programs and readiness strategies.
Experience leading complex projects and influencing cross-functional stakeholders.
Prior people leadership, team lead, coaching, or mentoring experience preferred.
Experience creating learning solutions across multiple delivery modalities and platforms.
Technical Skills
Strong understanding of adult learning principles and instructional design methodologies.
Experience applying ADDIE, SAM, and other learning design frameworks.
Experience with learning technologies, including Learning Management Systems (LMS), Learning Experience Platforms (LXP), Content Management Systems (CMS), and related tools.
Strong project management, planning, and prioritization capabilities.
Proficiency in Microsoft Office applications and learning content development tools.
Behavioral Competencies & Mindset
Strategic thinker with a strong bias for action and execution.
Demonstrated ability to influence without authority across multiple stakeholder groups.
Strong consultative, communication, and relationship-building skills.
Agile and adaptable in a fast-paced, evolving environment.
Passion for developing people capability and improving business performance through learning.
Continuous learner who embraces innovation and challenges the status quo.
Salary Range: $110,500 to $123,405 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair.
At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world.
We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home.
No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come.
In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill.
All you have to do is bring it.
Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US
How many Food & Beverage jobs are open in Plano, TX right now?
There are currently 471 open food & beverage positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Food & Beverage roles in Plano, TX?
Companies currently hiring include PepsiCo, Aramark Healthcare+, Starbucks, Domino's, KFC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Food & Beverage jobs in Plano, TX?
Yes — 29 of the 471 open food & beverage positions offer remote or hybrid work (0 remote, 29 hybrid).
How do I apply for Food & Beverage jobs in Plano, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.