Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes f…
Skills: Customer Service, Point Of Sale Operation, Food Preparation, Cash Handling, Inventory Management
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Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
Skills: Hospitality, Food Delivery, Menu Knowledge, Teamwork, Kitchen Operations Support
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Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
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Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
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Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer w…
Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
Skills: Hospitality, Customer Service, Menu Knowledge, Order Taking, Teamwork
Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer w…
Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
Skills: Hospitality, Food Delivery, Teamwork, Menu Knowledge, Customer Service
Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
Skills: Bartending, Customer Service, Teamwork, Communication, Menu Knowledge
Human Resources is currently accepting applications for the 2026–2027 School Year Hourly Food Services Staff applicant pool. Positions may include food line server, cashier, and/or cook. These are hourly, at-will positio…
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Full-time
Posted 22d ago
Apply by Nov 28
~40 hrs/week
Responsibilities
The associate is responsible for delivering exceptional customer service, managing point-of-sale transactions, and preparing made-to-order food and beverages. Additionally, they maintain store cleanliness, stock merchandise, and ensure compliance with safety and sanitation standards.
Requirements
Candidates must be at least 16 years old with strong communication skills and the ability to multitask in a fast-paced environment. Physical requirements include the ability to lift up to 50lbs and stand for the duration of the shift.
Full job description
Job Purpose
The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.
The Customer Service Associate plays a key role in delivering an exceptional experience by engaging every customer with friendliness, efficiency, and professionalism - ultimately building brand loyalty and upholding the Royal Farms standard of excellence.
Essential Functions
Customer Service & Engagement
Ensure every customer receives outstanding service by creating a friendly environment—greet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge.
Respond promptly to customer inquiries about merchandise and assist with product selection.
Communicate with store leadership about customer requests, vendor issues, and product damages.
Point of Sale & Transactions
Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end.
Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco.
Assist and educate customers using the assisted checkout terminals; monitor transactions to ensure accurate payment and prevention of theft.
Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter.
Handle customer fuel transactions and monitor fuel court activity; stop pumps if necessary.
Food & Beverage Service
Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service.
Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability.
Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices, to ensure a safe experience for customers and compliance with company and regulatory requirements.
Merchandising & Stocking
Restock products and supplies to maintain a fully stocked store.
Check expiration codes, face and inspect items, pull and discard expired products per company procedures.
Store Cleanliness & Safety
Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.).
Maintain a clean and organized work area to ensure safe working conditions.
Immediately report unsafe conditions to store leadership.
Additional Responsibilities
Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
Performs other projects/duties as assigned.
Qualifications
Required
Must be at least 16 years old.
Must have strong communication and customer service skills.
Must demonstrate the ability to work both independently and as part of a team.
Must be able to multitask effectively in a fast-paced environment.
Must be able to learn and follow all Royal Farms safety processes and procedures.
Preferred
Prior experience in food service and/or customer service.
Success Factors
Customer Focus - Consistently delivers friendly, attentive, and accurate service to every customer, creating a welcoming and efficient experience that supports brand loyalty.
Operational Consistency - Maintains high standards of cleanliness, food safety, and merchandising while accurately executing all assigned tasks and procedures during the shift.
Team Dependability - Demonstrates reliability, flexibility, and strong communication within the team environment, supporting store goals and adapting effectively to fast-paced demands.
Work Requirements
Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
Must be able to perform repetitive physical tasks like squatting, stooping, and crouching.
Must be comfortable working around hot equipment and cleaning products.
Ability to be punctual and arrive to work on time.
Must wear slip-resistant shoes while on duty.
Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs.
Ability to adhere to assigned schedules and arrive to work on time as required by business needs.
Royal Farms operates over 240 stores in Maryland, Delaware, Virginia, Pennsylvania, New Jersey, and West Virginia. Royal Farms has developed its own brand of quality fresh foods, while continuing a tradition of selling dairy products, core convenience items, and gasoline products.
Offices: 3611 Roland Ave, Baltimore, Maryland 21211, US · 3611 ROLAND AVE, Baltimore, Maryland 21211, US
Based on 637 listings with disclosed salaries, most food & beverage jobs in Virginia pay between $51k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Food & Beverage jobs are open in Virginia right now?
There are currently 8,177 open food & beverage positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Food & Beverage roles in Virginia?
Companies currently hiring include Domino's, Starbucks, Aramark Healthcare+, Five Guys Enterprises, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Food & Beverage jobs in Virginia?
Yes — 55 of the 8177 open food & beverage positions offer remote or hybrid work (15 remote, 40 hybrid).
How do I apply for Food & Beverage jobs in Virginia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.