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MilkShake Factory San Antonio North
General Manager
San Antonio, Texas, United States · On-site
$47k–$57k/yr
Mid level
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Full-time
high school
Posted 9d ago
~40 hrs/week
Responsibilities
The Cold Food Associate prepares, assembles, and portions cold food items according to recipes and airline specifications while maintaining strict food safety and HACCP standards. This role involves working in a refrigerated environment to ensure efficient, on-time order fulfillment within a 24/7 production operation.
Requirements
Candidates must be able to work in a cold environment and handle rotating shifts, including weekends and holidays. A Food Handler Certificate is required, and previous kitchen or culinary experience is considered a plus.
Full job description
Description
ABOUT US
Abby’s Catering is the longest-standing in-flight and corporate catering company in Houston, proudly serving the Houston & Dallas Metro markets. We specialize in high-quality, handcrafted culinary experiences using locally sourced and sustainable ingredients. Our focus is simple: exceptional service, impeccable food safety, and a memorable customer experience with every flight.
We are committed to maintaining the highest standards in quality, safety, accountability, and teamwork — and we are looking for team members who share these values.
POSITION SUMMARY
The Cold Food Associate prepares, assembles, and portions cold food items according to Abby’s Catering recipes, airline specifications, and presentation standards. This role supports daily production by following HACCP guidelines, maintaining accurate documentation, and ensuring each item meets strict quality and safety expectations.
Works in a refrigerated environment and collaborates closely with the Production Supervisors and fellow kitchen staff to support efficient, on-time order fulfillment within a 24/7 operation.
Reports to: Production Supervisor – Cold Food Department: Culinary Production
Shifts: 1:30 PM to 9:00 PM / 3:00 AM to 11:30 AM
SAFETY AND COMPLIANCE
Follow all food safety, HACCP, and traceability requirements daily.
Maintain accurate production logs and immediately report any deviations.
Adhere to all required PPE, personal hygiene, and sanitation standards.
Ensure all work performed meets airline regulatory standards.
Maintain a safe, hazard-free workspace at all times.
EQUIPMENT AND SANITATION SUPPORT
Properly handle, clean, and sanitize food prep tools, utensils, and equipment.
Set up and maintain organized workstations throughout the shift.
Report equipment issues to leadership promptly.
Support continuous improvement in workflow efficiency and cleanliness.
DUTIES
Prepare, portion, and assemble cold food items according to recipes, specs, and diagrams.
Follow detailed loading instructions, menu cards, and portion guides.
Label, date, and rotate inventory using FIFO methods.
Maintain high accuracy to minimize waste and ensure 100% order completion.
Work collaboratively with Supervisors to meet kitchen departure times for all flights.
Maintain a clean, safe, and organized cold-food production area.
Support other production tasks as assigned.
Promote teamwork and a respectful, positive work environment.
OUR MISSION AND CORE VALUES
Abby’s Catering aims to remain the leading in-flight and corporate catering company in the Houston & Dallas Metro markets by sourcing locally and sustainably, providing personalized attention to detail, and maintaining excellent food safety while operating within a fiscally responsible budget.
CATCH – Our Core Values
Customer Service: Deliver service that exceeds expectations with every flight.
Accountability: Take ownership of quality, safety, and every outcome.
Teamwork: Collaborate for the good of the team and the customer.
Competitiveness: Strive for the highest levels of quality, safety, and efficiency.
Honesty: Operate with transparency, integrity, and respect.
Requirements
JOB REQUIREMENTS
Ability to work in a cold environment (36°F) for extended periods.
Ability to work rotating shifts, holidays, weekends, and overtime as needed.
Strong attention to detail and accuracy in portioning and recording.
Ability to read/interpret menu cards, portion charts, and loading diagrams.
Reliable, punctual, and able to work independently.
Bilingual English/Spanish preferred.
Must be legally authorized to work in the U.S. (no sponsorship).
Food Handler Certificate required.
High School Diploma or equivalent preferred.
Previous kitchen, culinary, or food-handling experience a plus.
Airline catering experience preferred but not required.
WORK ENVIRONMENT
Cold-room production environment (36°F).
Fast-paced, time-sensitive operation with strict deadlines.
Requires standing for long periods, repetitive motion, and moderate lifting.
Exposure to food-production equipment, carts, and high-traffic kitchen areas.
We create memorable - even amazing - experiences everyday!
Industry
Hospitality
Company size
51-200 employees
Founded
1980
Headquarters
Houston, Texas
LinkedIn followers
104
Abby’s Catering was founded in 1980 and acquired in 1988 by current ownership, Amber Green Corporation. Our core business focuses on private and corporate aviation industry in the greater Houston area. We have been offering our catering services for over 35 years to small firms and Fortune 500 companies and private individuals, which are a great testimony to our services.
Offices: 2700 Greens Rd, J500, Houston, Texas 77032, US
Based on 1018 listings with disclosed salaries, most food & beverage jobs in Texas pay between $55k–$108k per year. Individual offers vary with seniority, company size, and specialization.
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