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The role involves responding to client enquiries, preparing meeting notices, agendas, and minutes, and coordinating repairs and maintenance with contractors. It focuses on maintaining client satisfaction and ensuring all statutory deadlines are met to support Strata Managers.
Candidates must have experience in administration or customer service, ideally from real estate, finance, or insurance backgrounds. Proficiency in Microsoft Office tools and strong organizational skills are required.
As one of Australia’s largest strata management companies, we provide competitive remuneration and stability in a growing industry.
The impact you’ll have:
Our clients rely on us to manage their properties smoothly and professionally. As an Assistant Strata Manager with our BCS Sydney branch, you’ll play a vital role in keeping everything running behind the scenes. By responding to client enquiries, preparing documents, supporting meetings, and coordinating with internal teams, you’ll help deliver the service our clients expect, which allows our Strata Managers to focus on client advice. This role is essential to maintaining client satisfaction and ensuring statutory deadlines are met.
What you’ll do:
Every day is varied. One moment you’re answering client enquiries, the next you’re preparing minutes or chasing contractors. In this role you will:
What you’ll bring:
What’s in it for you:
At PICA Group, we want you to thrive. Here’s how we support you.
Who is PICA Group?
We’re Australia’s leading strata and property services provider, with a trusted network of specialists in strata and facilities management, property development, debt recovery and legal services. For more than 70 years, we’ve enhanced community living by caring for one of our customers’ most valuable assets, their home.
We're also proud to be officially recognised as a great place to work. Our employees recently participated in an external survey, and 91% of our employees said that PICA Group is a Great Place to Work ™! If you're looking for a workplace where you can grow, feel supported, deliver real value to customers, and help create a great place to work, then this could be the perfect role for you.
Everything we do is guided by our values: Say is Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer| Get Things Done
How to apply:
If you're ready for that next step in your career and want to join an industry leader at an exciting period of transformation, please apply via the link.
At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.
For up-to-date information about PICA Group, visit us:
https://www.linkedin.com/company/prudential-investment-company-of-australia/mycompany/
https://picagroup.com.au/
You must have the right to live and work in this location to be considered for this opportunity.
It is PICA Group’s policy not to accept speculative CV’s from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.
Enhancing community living
Founded more than 70 years ago, PICA Group is one of Australia’s leading property services companies with more than 220,000 lots under strata management. With over 700 staff and 30 branches, PICA Group plays a significant role in the local property landscape by delivering a full range of strata, facilities and receivables management services across a variety of property types, which include residential, commercial, resorts, and mixed use. As an employer of choice, the PICA Group strives to create an exciting work environment, and is committed to nurturing and encouraging people development.
Offices: Level 27, 66-68 Goulburn Street, Sydney, New South Wales 2000, AU
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