Commercial Card Relationship Manager - Payments - Vice President
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$115k–$200k/yr
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Commercial Card Relationship Manager - Payments - Vice President
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$115k–$200k/yr
Full-time
bachelor degree
Comprehensive health care coverage, On-site health and wellness centers, Retirement savings plan, Backup childcare, Tuition reimbursement, Mental health support
Posted 67d ago
~40 hrs/week
Responsibilities
Manage a portfolio of Commercial Card clients in Healthcare, Higher Education, and Non-Profit sectors to drive growth and retention. Act as a trusted advisor by implementing payables strategies and collaborating with product teams to optimize client outcomes.
Requirements
Requires a bachelor's degree and at least five years of experience in Relationship Management within Payments, Treasury, or Commercial Cards. Candidates must be proficient in Salesforce and Microsoft Office with a strong understanding of ERPs and AP processes.
Full job description
Join our Payments team and make a real impact by helping clients achieve their goals. You’ll have the opportunity to grow your career, collaborate with talented colleagues, and develop your expertise in a dynamic environment.
As a Payments Commercial Card Relationship Manager within our Commercial Bank portfolio, you will manage a diverse group of clients in the Healthcare, Higher Education, and Non-Profit sectors. You will drive growth and expansion by identifying and implementing payables strategies, cross-selling payment solutions, and ensuring ongoing client retention. Acting as a trusted advisor, you will deliver high client satisfaction through regular account reviews, sharing best practices, resolving issues in partnership with service and product teams, and leading revenue-generating optimization initiatives. You will be part of a collaborative team that values integrity, accountability, and professional growth.
Job Responsibilities
Manage a portfolio of Commercial Card clients, focusing on growth, retention, and overall client satisfaction.
Identify and implement payables strategies to optimize client outcomes and operational efficiency.
Conduct regular account reviews, sharing best practices and actionable insights with clients.
Collaborate with service and product teams to resolve client issues and deliver exceptional service.
Lead initiatives to maximize revenue opportunities and enhance client satisfaction.
Communicate directly with C-level client contacts and executive-level internal stakeholders.
Demonstrate strong ownership and accountability in all aspects of client management.
Maintain a culture of risk management and ensure adherence to internal controls.
Be willing to travel up to 25% as needed to support client and business objectives.
Required Qualifications, Capabilities, and Skills
Bachelor’s degree and at least five years of relevant experience in Relationship Management (Payments, Treasury, or Commercial Card)
Proficiency in Microsoft Office, Salesforce, and video conferencing tools
Solid understanding of payments, client accounting systems, ERPs, and AP processes
Demonstrate integrity, accountability, and a strong culture of risk management
Demonstrate excellent organizational, communication, and negotiation skills
Ability to manage multiple priorities, meeting deadlines, and working both independently and collaboratively within a team.
Preferred Qualifications, Capabilities, and Skills
Experience delivering measurable results in client relationship management
Ability to learn and use proprietary platforms and solutions quickly
Interest in developing leadership capabilities and growing professionally
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms
JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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How much do Finance & Accounting jobs in Palo Alto, CA pay?
Based on 228 listings with disclosed salaries, most finance & accounting jobs in Palo Alto, CA pay between $90k–$244k per year. Individual offers vary with seniority, company size, and specialization.
How many Finance & Accounting jobs are open in Palo Alto, CA right now?
There are currently 286 open finance & accounting positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Palo Alto, CA?
Companies currently hiring include JPMorganChase, Nubank, Wealthfront, Assured, Allocate, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Palo Alto, CA?
Yes — 142 of the 286 open finance & accounting positions offer remote or hybrid work (45 remote, 97 hybrid).
How do I apply for Finance & Accounting jobs in Palo Alto, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.