Valuation Manager, Fine Jewelry & Watches (Appraiser/Authenticator) - Palo Alto
Palo Alto, California, United States · On-site
$82k–$100k/yr
Mid level$358M raised
About The RoleAs a Valuation Manager of Fine Jewelry and Watches at TheRealReal, you will own day-to-day appraisals, servicing clients that visit our retail store via appointment or walk-ins. You will be pricing and auth…
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$82k–$100k/yr
Full-time
professional certificate
Employee Stock Purchase Plan, 401K with Company Match, Medical Insurance, Dental Insurance, Vision Insurance, Paid Parental Leave
Posted 51d ago
~40 hrs/week
Responsibilities
The Valuation Manager is responsible for conducting real-time appraisals and authentication of fine jewelry and watches for retail clients. They manage the end-to-end consignment process, from pricing and client education to driving conversion metrics.
Requirements
Candidates must have 2-5 years of luxury customer-facing experience and strong knowledge of the primary and secondary fine jewelry markets. GIA credentials such as Graduate Gemologist or Accredited Jewelry Professional are strongly preferred.
Full job description
About The Role
As a Valuation Manager of Fine Jewelry and Watches at TheRealReal, you will own day-to-day appraisals, servicing clients that visit our retail store via appointment or walk-ins. You will be pricing and authenticating fine jewelry and watch pieces across our dynamic acceptance standards.
As a subject-matter expert, you will educate and build trust with our consignors, customers, and your peers, translating market knowledge to a white-glove client experience. You will also support occasional supply events through on-site valuations and participating in remote pricing initiatives to assist cross-functional teams across our organization.
We’re seeking a process-driven individual who has extraordinary attention to detail and wants to hone their expertise in fine jewelry and watches.
What You Get To Do Every Day
Facilitate all valuation appointments, working directly with clients to provide a relaxed, consultative experience that educates them on the value of their items within our marketplace
Conduct real-time valuations and authentication of fine jewelry and watches using a wide array of industry specific tools
Provide pre-consignment pricing services to consignors and internal sales partners
Maintain strong understanding of pricing trends and the sell-through velocity of fashion items by working with the Pricing and Authentication teams
Own the sell-through performance and velocity of items you personally price
Own appointment-to-consignment conversion metrics, driving both client satisfaction and business results
Partner with the Store Manager to understand customer needs and stay current with in-store operations and priorities
Support additional store and team needs as required to ensure a seamless retail experience
What You Bring To The Role
Minimum Requirements:
Strong knowledge of fine jewelry in the primary and secondary market
2-5 years experience working in the luxury space in a customer facing role
Flexibility to work certain weekend days
Sales experience strongly encouraged
Proactive, self-directed approach with the ability to anticipate business needs and meet internal and external deadlines
Strong problem-solving skills, including the ability to identify potential obstacles in advance and ensure smooth execution of valuation office processes
Exceptional attention to detail with the ability to manage multiple complex, time-sensitive situations while remaining calm and composed
Passion for delivering a high-touch, luxury client experience every day
Polished, professional presence with strong presentation skills
Clear and effective communicator, both verbally and in writing
Preferred Qualifications
GIA credentials such as Graduate Gemologist (GG), Accredited Jewelry Professional (AJP), or equivalent coursework/experience strongly preferred
The expected salary range for this role is $82,000.00-$100,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The world's largest online marketplace for authenticated, consigned luxury goods. Nasdaq listed: REAL #TheRealReal
Industry
Retail Apparel and Fashion
Company size
1,001-5,000 employees
Founded
2011
Headquarters
San Francisco, CA
LinkedIn followers
210,382
Total funding
$358M
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Offices: 55 Francisco St., San Francisco, CA 94133, US · 80 Wooster St, New York, US · 980 N Michigan Ave, Chicago, Illinois, US · 100 Crescent Ct, Dallas, Texas 75201, US · 1901 Avenue of the Stars, Los Angeles, California 90067, US
How much do Finance & Accounting jobs in Palo Alto, CA pay?
Based on 235 listings with disclosed salaries, most finance & accounting jobs in Palo Alto, CA pay between $89k–$235k per year. Individual offers vary with seniority, company size, and specialization.
How many Finance & Accounting jobs are open in Palo Alto, CA right now?
There are currently 299 open finance & accounting positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Palo Alto, CA?
Companies currently hiring include JPMorganChase, Nubank, Wealthfront, Assured, Allocate, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Palo Alto, CA?
Yes — 142 of the 299 open finance & accounting positions offer remote or hybrid work (46 remote, 96 hybrid).
How do I apply for Finance & Accounting jobs in Palo Alto, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
