Description SperoMD is seeking a detail-oriented and customer-focused Patient Account Representative to join our team. In this role, you will manage self-pay account balances, post patient payments, and serve as the prim…
Skills: Medical Billing, Accounts Receivable, Epic EHR, Microsoft Excel, Google Suite
Todd Markman - State Farm Agent
Account Representative - State Farm Agent Team Member
Northbrook, Illinois, United States · On-site
$50k–$60k/yr
Entry level
Benefits: Health insurance Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule ABOUT OUR AGENCY: I began my State Farm agency career in …
Skills: Communication, Interpersonal skills, Detail-oriented, Multitasking, Customer service
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Financial Consolidation, FP&A, Microsoft Excel, Variance Analysis, Budgeting
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Join Our Team at HuFriedyGroup – Innovating Excellence in Dental Instrument Manufacturing HuFriedyGroup is a leading manufacturer of dental instruments and infection prevention products. Our 10,000-plus products, h…
About LightSpeed LightSpeed Build Technologies is revolutionizing the construction industry through AI-powered robotics. Our flagship systems—BRUTE for automated wall panel manufacturing and DEX for on-site collaborative…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Join Our Team at HuFriedyGroup – Innovating Excellence in Dental Instrument Manufacturing HuFriedyGroup is a leading manufacturer of dental instruments and infection prevention products. Our 10,000-plus products, h…
Skills: Financial Modeling, Data Analysis, Budgeting, Forecasting, Variance Analysis
Why USA Clinics Group? Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular,…
Application Deadline: 09/24/2026 Address: 1134 Willow Road Job Family Group: Retail Banking Sales & Service This is a part-time role, typically scheduled for 30 hours per week. Delivers exceptional service to BMO custome…
Application Deadline: 09/24/2026 Address: 3063 Dundee Road Job Family Group: Retail Banking Sales & Service This is a part-time role, typically scheduled for 20 hours per week. Delivers exceptional service to BMO custome…
Company Overview Hilco Global, a subsidiary of ORIX Corporation USA, is a diversified financial services company that delivers integrated professional services and capital solutions that help clients maximize value and d…
Job Description Stepan Company is seeking an experienced and motivated Internal Audit Senior Manager to join our Internal Audit function. This role plays a critical part in strengthening Stepan’s governance, risk managem…
Company Description: KemperSports is a leading sports, entertainment and hospitality company with a proven track record of delivering exceptional service and results. We manage and operate a broad portfolio of golf cours…
Position Purpose: The Data Analyst will be part of the OWI Analytics team, partnering closely with business stakeholders to translate business questions into structured analyses that drive decision-making. This role goes…
Skills: Microsoft Power BI, SQL, SAP, Data Visualization, Data Mining
Position Purpose: The Data Analyst will be part of the OWI Analytics team, partnering closely with business stakeholders to translate business questions into structured analyses that drive decision-making. This role goes…
Skills: Microsoft Power BI, SQL, SAP, Data Visualization, Data Mining
Job Description Stepan Company is seeking an experienced and motivated Senior or Lead Internal Auditor to join our Internal Audit function. This role plays a critical part in strengthening Stepan’s governance, risk manag…
Skills: Internal Audit, SOX Compliance, Project Management, IT Audit, Data Analysis
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Customer Service, Patient Admitting, Insurance Verification, Medical Necessity Screening, Medical Record Number Assignment
As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety …
Skills: Underwriting, Risk Evaluation, Data Analysis, Due Diligence, Microsoft Word
Company Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Truco…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Posted 2d ago
~40 hrs/week
Responsibilities
Manage self-pay account balances, patient billing inquiries, and supervise key account processes including accounts receivable and refunds. Lead the onboarding, training, and workload monitoring of Patient Account Representatives to ensure operational efficiency.
Requirements
Requires a high school diploma and a minimum of 3 years of medical billing and customer service experience. Proficiency with EHR systems like Epic and Microsoft Excel is preferred, along with prior lead experience.
Full job description
Description
SperoMD is seeking a detail-oriented and customer-focused Patient Account Representative to join our team. In this role, you will manage self-pay account balances, post patient payments, and serve as the primary point of contact for patient billing inquiries. You’ll work closely with internal teams—including billing and coding—to resolve account issues and ensure timely communication and resolution for our patients. This position will be on-site at our Northbrook home office.
ESSENTIAL JOB FUNCTIONS:
Serve as a subject matter expert in all Patient Account Representative responsibilities.
Supervise key account processes including accounts receivable, patient dismissals, collections transfers, refunds, and overpayment reconciliations.
Collaborate with practice staff to ensure the accuracy of patient account data.
Assign and monitor workload of Patient Account Representatives to ensure timely and accurate task completion.
Identify and resolve operational issues; implement procedural improvements as needed.
Assist in the recruitment process; lead onboarding and orientation for new hires.
Deliver initial and ongoing training; maintain current knowledge of industry and system updates to ensure the team is properly supported.
Maintain up-to-date training and reference materials for the team.
Reconcile daily credit card transactions for all clients and report discrepancies to the Patient Account and Credentialing Manager.
Perform all job functions of Patient Account Representative as outlined in the Patient Account Representatives job description
Provide coverage for Patient Account Representatives as needed.
Communicate regularly with the Patient Account and Credentialing Manager regarding operational updates and team performance.
Promote and model SperoMD Core Values and support team adherence through coaching and guidance.
Performs other duties as assigned.
Requirements
MINIMUM QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education, Knowledge, Skills & Abilities:
High school diploma or equivalent required
Experience with Epic or other electronic health record (EHR) systems preferred
Knowledge and level of comfort with Microsoft Excel preferred
Google Suite experience preferred
Strong written and verbal communication skills and high level of organizational skills required
Experience:
Minimum of 3 years of medical billing experience required
Prior lead experience preferred.
3 years of related customer service experience
PHYSICAL/ENVIRONMENTAL DEMANDS:
The characteristics listed below are representative of the physical and environmental demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Ability to sit, stand, and walk as needed
Frequent use of computer and telephone equipment
Typing and general computer work required
CORE VALUES
Trust. We are committed to integrity without compromise
Be gently honest with all your customers – coworkers, patients, physicians, management
Provide realistic expectations
Keep your word, your commitments
Protect the privacy of patients, parents and coworkers
Partnership. We work as a team toward our shared purpose
Demonstrate commitment to the partnership and its shared purpose
Collaborate with your coworkers and other customers; offer to help
Communicate information fully
Maintain a positive outlook
In conflict, work toward the goal of resolution rather than winning
Excellence. We strive to exceed expectations in everything we do
Strive to continually meet PCMH standards
Consistently go the extra mile
Take action to fix problems and to prevent repeat problems
Consistently speak and behave in a friendly, helpful manner to all customers
Compassion. We are dedicated to serving others and fostering healthy relationships.
Listen
Acknowledge and demonstrate sensitivity to the feelings and needs of others
When someone is upset, put yourself in their shoes and give the benefit of the doubt when you can
Respect. We treat all with dignity and embrace diversity
Listen and pay attention when others are speaking
Be polite
Take action to protect another’s dignity
Demonstrate openness to another’s point of view
Related keywords
Medical BillingEpicEHRAccounts ReceivablePatient AccountsCollectionsRefundsOverpayment ReconciliationGoogle SuiteMicrosoft ExcelHealthcare AdministrationPatient BillingOnboardingCustomer ServiceNorthbrook
We're a physician-owned full service revenue cycle management company who can help you optimize your financial health.
Industry
Hospitals and Health Care
Company size
11-50 employees
Headquarters
Northbrook, Illinois
LinkedIn followers
916
SperoMD is a physician-owned medical billing and practice management company, designed to maximize financial performance for other physician practices.
With deep practice management insight, SperoMD surpasses the industry standards for all key billing indicators and revenue cycle metrics, and partners with practice leadership to manage their complete front- to back-end billing needs and improve their revenue cycle performance.
Contact us: [email protected]; Phone: (224)-330-6311
Offices: 2375 Waterview Dr, Suite SM100, Northbrook, Illinois 60062, US
Revenue Cycle ManagementElectronic Health RecordsMedical BillingEPICMedical CodingCredentialingReportingComplianceTrainingConsulting
How many Finance & Accounting jobs are open in Northbrook, IL right now?
There are currently 60 open finance & accounting positions in Northbrook, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Northbrook, IL?
Companies currently hiring include Bank of America, Old World Industries, BMO, CVS Health, Ensemble Health Partners, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Northbrook, IL?
Yes — 21 of the 60 open finance & accounting positions offer remote or hybrid work (1 remote, 20 hybrid).
How do I apply for Finance & Accounting jobs in Northbrook, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.