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Full-time
high school
Permanent Contract, Hybrid Work Option, Health Insurance, Birthday Gift, Performance Bonus, Quick Massages
Posted 27d ago
~40 hrs/week
Portuguese
Responsibilities
The role involves managing debt recovery processes for clients and defining effective recovery strategies. The manager is also responsible for monitoring the performance of the assigned portfolio.
Requirements
Candidates must have a high school diploma and relevant experience in call centers, debt recovery, or financial institutions. Strong negotiation skills, empathy, and proficiency in IT are required.
Full job description
At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.
A Equipa e o local de trabalho Bem-vindo à Intrum Portugal situada no Parque das Nações onde irás integrar o Departamento de Operações. Estamos preparados para te acolher numa equipa dinâmica onde terás um plano de integração inicial e formação on the job.
Como Gestor de Recuperação de Crédito terás como principais responsabilidades: • Garantir o tratamento dos processos de dívidas dos clientes do nosso cliente • Definir estratégias de recuperação • Acompanhar a performance da carteira
És tu quem procuramos? Tens o 12º ano completo, bem como experiência relevante em call center ou recuperação de crédito? Possuis experiência na área da banca ou instituições financeiras? Tens conhecimentos de informática? Tens boa capacidade de argumentação e negociação? E consideras que te destacas pela tua capacidade de escuta ativa e empatia para com as pessoas? Trabalhas bem em equipa e tens orientação para os resultados e para o cliente?
O que oferecemos? Contrato sem termo (efetividade); Possibilidade trabalho híbrido após período de adaptação; Seguro de saúde; Prenda e dia de aniversário; Bónus de performance; Benefícios adicionais para bem estar como quick massages e fruta no escritório; Programa de jornada contínua com possibilidade de sair mais cedo às sextas-feiras;
Fases do Processo: Entrevista RH Entrevista Manager
Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!
Related keywords
Debt ResolutionCredit ManagementBankingFinancial InstitutionsCall CenterPortfolio ManagementEthical Debt CollectionFinancial HealthCustomer Service
At Intrum, we enable financial health – for people, businesses, and society.
Intrum is Europe’s market-leading credit management services company, offering a complete range of credit management and financial services built on a strong base in collection operations.
We help companies prosper by caring for their customers. Every year, we support around 70,000 businesses across 20 European markets with credit management and debt collection solutions that improve cash flow and strengthen liquidity.
Every day, we engage with 250,000 people in debt. Guided by ethics and driven by technology, we listen, respect and help individuals regain control of their finances through ethical debt resolution.
With 9,000 colleagues and our headquarters in Stockholm, we combine human understanding with innovation to enable financial health for people, businesses and society.
Offices: Riddergatan 10, Stockholm, Stockholm County 131 54, SE · Eschenstrasse 12, Schwerzenbach, Schwerzenbach CH-8603 Schwerzenbach, CH · Helsinki, PL 47 FI-00811, FI · Donau-City-Straße 6, Vienna, Wien 1220, AT · Sluisweg 2 bus 9, Ghent, Flemish Region 9000, BE
Credit monitoringPayment guaranteeWorldwide debt collectionInternational debt collectionCommercial and consumer collectionDebt surveillancePurchased debtVAT Refund serviceDebt collectionReminder service