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Sr. Relationship Manager - Wealth - Kolkata Park Plaza (Part 02) - MM*
Kolkata, West Bengal, India · On-site
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Full-time
bachelor degree, postgraduate degree, professional certificate
Mentorship, World-class learning opportunities
Posted 55d ago
Apply by Aug 28
~40 hrs/week
Responsibilities
Manage all collection and dispute resolution activities within the Order to Cash domain. This includes contacting customers for payments, resolving account discrepancies, and forecasting cash collections.
Requirements
Requires a bachelor's or master's degree in Accounting, Commerce, Economics, or Finance. Professional certifications such as CPA, CFA, or CTP are listed as qualifications.
Full job description
Specialist - F&A - I2C
Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of MT Collections
We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.
Responsibilities:
- In this role you will be responsible for all the activities related to Order to Cash domain.
- Contact customers via calls and emails.
- Send out invoices and request payment.
- Resolve customer complaints disputes deductions and research account discrepancies.
- Process Credit Card Payments.
- Keep check on all other payments and ensure a correct application of monies
- If debtor will not pay or is being non-cooperative escalate involve and communicate with all stakeholders.
- Arrange for payments to bring the account current and follow up to ensure obligation is satisfied.
- Rationalize payment plans with customers if required.
- Monitor customer account details for non-payments delayed payments and other irregularities
- Maintain call logs and expected payment dates.
- Document collections notes in Billing System
- Forecast cash collections and participate in presentations of account receivables information to multiple stakeholders.
- Perform routine accounting reconciliations reduce account aging and establish clear and concise communications;
- participate in presentations of account receivables information.
- Collaborates & negotiates with multiple stakeholders to resolve issues
Accounts Payable Certification - F-TecF-Tec, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI)
Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Related keywords
Order to CashI2CAccounts ReceivableCollectionsDispute ResolutionCash ApplicationFinancial ModellingCPACFACTPF-TecAccounting ReconciliationsBilling SystemNight ShiftGenpact
Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at www.genpact.com and on the following social handles:
X: https://twitter.com/genpact
Facebook: https://www.facebook.com/ProudToBeGenpact/
Instagram: https://www.instagram.com/genpact_global/
YouTube: https://www.youtube.com/@GenpactGlobal
** Beware of fake offers**
Genpact never requires applicants to pay to be part of our hiring process.
If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam. For more information on careers at Genpact, please visit us at https://www.genpact.com/careers
Offices: 1155, Avenue of the Americas, 4th Floor,, New York, NY 10036, US · 251 Avenida Lerdo Norte, Cd. Juarez, Chihuahua CP32000, MX · GE Building No. 5, Software Park Road, Dalian Software Park, Dalian, Liaoning 116023, CN · Genpact Towers, DLF-Phase 5, Sector 53, Gurgaon, Haryana 122002, IN · 99 Surya Park, Electronics City, Bangalore, KAR 560100, IN
How many Finance & Accounting jobs are open in Kolkata, India right now?
There are currently 522 open finance & accounting positions in Kolkata, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Kolkata, India?
Companies currently hiring include Genpact, Kotak Mahindra Bank, PwC, HSBC, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Kolkata, India?
Yes — 77 of the 522 open finance & accounting positions offer remote or hybrid work (4 remote, 73 hybrid).
How do I apply for Finance & Accounting jobs in Kolkata, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.