Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under direct supervision, propos…
Skills: Collections, Customer service, Negotiation, Conflict management, Time management
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Financial Relationship Banker - Cincinnati Main Vine
Cincinnati, Ohio, United States · On-site
Entry level$1.8B raised
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Americas Delivery Center - Financial Crimes Compliance Senior Analyst
Cincinnati, Ohio, United States · Hybrid
$48k–$80k/yr
Mid level
JOB REQUISITION Americas Delivery Center - Financial Crimes Compliance Senior Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION You Belong Here The Protiviti Career provides opportunity to …
Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Relationship Manager to join our ever evolving Global Payments team and help shape the future …
Accounts Receivable Billing and Collections Specialist
Cincinnati, Ohio, United States · On-site
Entry level
We are currently looking for a detail oriented and self-motivated Accounts Receivable professional to work within our accounting department. This individual is a valuable team member that is responsible for billing, coll…
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" cu…
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
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Skills: Business analysis, Data analysis, SQL, Requirements elicitation, Process modeling
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Property Adjuster - Field Estimating Dayton/Cincinnati, OH
Cincinnati, Ohio, United States · Remote OK
$68k–$115k/yr
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The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function The Principal AI Engineer designs…
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Fifth Third Bank’s project-based 11-week Risk Mana…
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Oxford Financial Group, Ltd.
Manager, Private Family Services of Oxford
Cincinnati, Ohio, United States · On-site
Senior
Department: Private Family Services of Oxford™ Reports To: Senior Director, Client Service FLSA Status: Exempt POSITION SUMMARY The Manager, Private Family Services of Oxford™ manages comprehensive household …
Skills: Accounting, Bookkeeping, Financial reporting, Team leadership, Strategic planning
The Customer Solutions Advocate manages delinquent accounts by proposing solutions and documenting actions in accordance with legal and departmental guidelines. They also perform skip tracing, handle escalated customer situations, and maintain compliance with quality assurance procedures.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of experience in collections, customer service, or sales. Proficiency in Microsoft Office, strong communication skills, and the ability to work in a call center environment are required.
Full job description
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION: Under direct supervision, proposes possible solutions and documents Mid-Stage, Late Stage and High-Risk delinquent accounts in accordance with departmental, investor, and legal guidelines, ensuring attainment of company commitments. Provides solutions on multiple consumer products including equity, unsecured, auto, and credit card, utilizing multiple systems.
Accountable for risk mitigation by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Pursue communication with defaulted customers utilizing manual or automated dialing to obtain payment commitments designed to find a mutually beneficial resolution for delinquency
Monitor delinquent accounts to identify, at the earliest opportunity, situations where alternatives to repossessions, bankruptcies, foreclosure, etc. exist
Display effective time management skills to enhance productivity while using multiple system platforms to identify, evaluate, and resolve reasons for delinquency
Skip trace accounts by accessing statements, applications, and third-party vendor services for the purpose of improving customer contact and overall account resolution
Employ conflict management skill set, in order to handle escalated situations, while staying in compliance with the Fifth Third Quality Assurance Procedure and providing outstanding customer service
Multi-task and work independently in a fast-paced environment while reviewing metrics and evaluating performance
Mentor and train peers while functioning as a Customer Solution’s subject matter expert
Escalate complaints and/or accounts with unique circumstances to leadership as outlined by the bank’s complaint management program
SUPERVISORY RESPONSIBILITIES: None.
All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All
job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job
proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or
requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor,
Proficient oral, written, and intrapersonal communication skills
Exemplary comprehension, listening and negotiation skills
Excellent customer service skills with both external and internal customers
Attention to detail
Excellent conflict management skills
Ability to work in a Call Center environment
Basic mathematical and analytical skills
Proficient with computer systems and keyboarding / data entry skills with moderate speed and accuracy.
Strong experience with Microsoft office products, such as Word, Excel, PowerPoint, and Outlook.
Self-motivated, professional with strong organizational and problem-solving skills
Customer Solutions Advocate - Cincinnati, OH
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
At Fifth Third Bank, everything we do is rooted in our purpose: to improve the lives of our customers and the well-being of our communities. Since our founding in 1858, we’ve been committed to creating a better financial experience by empowering our customers and clients to achieve what matters most.
Our unified strength is grounded in the individual passion and diversity of more than 20,000 employees who work collaboratively to deliver a better tomorrow to everyone we serve. We offer a strong culture, opportunities for growth 401k match, wellness options, comprehensive insurance plans and additional resources you need to build a lasting and rewarding career path here.
Headquartered in Cincinnati, Ohio, we are among the largest money managers in the Midwest.
We operate four main businesses—Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management—and a network of financial centers in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia, North Carolina and South Carolina. Consumers also have access to approximately 54,000 Fifth Third fee-free ATMs across the United States.
Fifth Third Bancorp is a diversified financial services company and is the indirect parent company of Fifth Third Bank, National Association, a federally chartered institution.
Explore Fifth Third career opportunities at: https://www.53.com/content/fifth-third/en/careers.html
Fifth Third Bank, N.A., Member FDIC. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer. M/F/D/V
Offices: 38 Fountain Square Plaza, Cincinnati, Ohio 45202, US
How many Finance & Accounting jobs are open in Cincinnati, OH right now?
There are currently 1,157 open finance & accounting positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Cincinnati, OH?
Companies currently hiring include Fifth Third Bank, Western & Southern Financial Group, U.S. Bank, Great American Insurance Group, Worldpay, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Cincinnati, OH?
Yes — 457 of the 1157 open finance & accounting positions offer remote or hybrid work (101 remote, 356 hybrid).
How do I apply for Finance & Accounting jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.