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Full-time
high school, associate degree
Posted 37d ago
~40 hrs/week
Responsibilities
Provide national telecommunications field support, including installation, configuration, and troubleshooting of Avaya equipment. Act as a liaison between field operations and IT while providing 24/7 on-call support and training for personnel.
Requirements
Requires a high school diploma and either an Associate's degree in Electronics or 7 years of equivalent experience. Must have 7+ years of experience with Avaya telecommunications systems and the ability to travel up to 50%.
Full job description
Enterprise Products Partners L.P. is one of the largest publicly traded partnerships and a leading North American provider of midstream energy services to producers and consumers of natural gas, NGLs, crude oil, refined products and petrochemicals. Our services include: natural gas gathering, treating, processing, transportation and storage; NGL transportation, fractionation, storage and import and export terminals; crude oil gathering, transportation, storage and terminals; petrochemical and refined products transportation, storage and terminals; and a marine transportation business that operates primarily on the United States inland and Intracoastal Waterway systems. The partnership’s assets include approximately 50,000 miles of pipelines; 260 million barrels of storage capacity for NGLs, crude oil, refined products and petrochemicals; and 14 billion cubic feet of natural gas storage capacity.
The Senior Communications Technician will provide national telecommunications field support. This role requires a highly motivated individual, capable of working independent of direct supervision, to support communications systems across a large geographic area. This position will provide direct support of projects, system preventative maintenance, fault isolation and troubleshooting, and 24 hour on-call support. The technician will also provide support and first level training of field operations personnel. Responsibilities include, but are not limited to:
Installation, configuration, maintenance and troubleshooting for Avaya Communications equipment, to include CM, Session Manager, System Manager, G430 and G450 media gateways, and Voicemail.
Assist projects group with the implementation of project related systems.
Direct local contractors engaged in the installation and maintenance of telecommunications systems.
Provide support and first level training of field operations personnel.
Act as first level liaison between field operations and the IT organization.
Drive standards in the field and provide feedback to the communications engineering team.
Work with carrier services on voice networks on installing, provisioning and troubleshooting voice and data infrastructures.
Provide 24x7 on-call support.
Travel up to 50%25.
The successful candidate will meet the following qualifications:
A high school degree or G.E.D. is required.
An Associate's degree in Electronics or 7 years of equivalent experience in the field of Electronics is required.
A network certification such as a CCNA is a plus.
7+ years of experience in the installation and/or maintenance of Avaya telecommunications systems.
The applicant should be able to utilize test equipment and software required to support Avaya telecommunications systems in the field.
The applicant should also be proficient with Microsoft Word and Excel.
Ability to work independently of direct supervision and prioritize assigned activities.
Ability to interact with internal and external teams /clients to solve problems.
Physical ability to work in an outdoor environment and safely and effectively operate a motor vehicle.
A leading North American provider of midstream energy services
Industry
Oil and Gas
Company size
5,001-10,000 employees
Founded
1968
Headquarters
Houston, Texas
LinkedIn followers
126,227
Total funding
$8.2B
Enterprise Products is one of North America's leading providers of midstream energy services. Exciting new growth areas, developing markets, and innovative ways to help move energy are some of the reasons why today's energy professionals are discovering rewarding opportunities with Enterprise Products.
Finding the right people to drive our success is a critical step, and we have created an organization rich in energy-related opportunities. In addition to a competitive compensation package, Enterprise Products provides a comprehensive benefit package that provides our employees with the flexibility to make elections based on their personal and family needs. If you are a highly motivated achiever with a passion for success, we invite you to apply today to one of our open positions. Visit us at www.EnterpriseProducts.com to get more information about career opportunities, benefits, application and resume submission, recruiting events, and much more.
Offices: 1100 Louisiana, Houston, Texas 77002, US
midstream energy networkstransportationgatheringstorageprocessingfractionation and terminalingto producers and consumers of natural gasnatural gas liquidscrude oilrefined products
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