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Ciudad de México, Mexico · Hybrid
Senior$500M raised
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Skills: IT Support, Troubleshooting, System Installation, SLA Management, Customer Service
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Software Development Engineer, Devices Sales & Customer Experience
Ciudad de México, Mexico · On-site
Mid level$35B raised
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DX DevOps & Support (Ciudad de México, Miguel Hidalgo.)
Ciudad de México, Mexico · Hybrid
Mid level
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Marriott International Hotels, Inc.
Engineering Supervisor
Ciudad de México, Mexico · On-site
Mid level
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Representative, Infrastructure Specialist - Early Professional Hire
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Financial Health Support, Mental Health Support, Physical Health Support, Social Health Support, Professional Development, Certification Opportunities
Posted 33d ago
Apply by Jul 24
~40 hrs/week
Responsibilities
Ensure the seamless operation of critical IT systems through setup, installation, and expert troubleshooting. Act as a technical catalyst to optimize business performance and maintain system compliance and SLAs.
Requirements
Requires over 5 years of IT support experience in customer-facing environments with strong problem-solving skills. A bachelor's degree in Computer Science or a related technical field is preferred.
Full job description
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As an Account Technical Services Professional, you will be a key part of the seamless operation of highly critical IT systems. At Kyndryl, we're not just solving technical puzzles – we're transforming the way businesses thrive in the digital age.
In this role, you'll be crucial in ensuring our customers' IT environments meet their every business need. You won't just offer support; you'll orchestrate system setup and installation, ensuring all components are working appropriately. When issues arise, you'll be there, ready to troubleshoot and resolve them with a swift and expert hand.
You will be the catalyst for improved business performance – diagnosing issues and offering technical solutions. You'll be the one responding to tickets, meeting SLAs with a sense of urgency, and ensuring systems are patched and compliant. Your expertise will reshape business processes and operations, introducing best practices that elevate our customers to new heights.
Your guidance will be essential, mentoring and assisting your team members, ensuring everyone is equipped with the knowledge and skills to excel. It's not just about solving problems; it's about ensuring that the technical solutions we provide align perfectly with our customers’ unique needs.
As an Account Technical Services Professional, you will have the opportunity to collaborate closely with our customers, Kyndryl’s expert technical teams, and our esteemed Alliance partners. Together, we'll shape the future of IT services, pushing the boundaries of what's possible.
If you're ready to be a part of a team that thrives on challenge, innovation, and delivering exceptional service – Kyndryl is the place for you.
Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. As an expert in your respective domain, you have several career paths available to you. Whether you progress as an Architect or a Specialist – you can find your next opportunity here.
Who You Are
Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Experience
•Technical knowledge and expertise in the given technology/service domain •5+ years of experience providing IT support •Experience working in a customer facing environment •Effective problem-solving skills to address issues and optimize with smarter way of working
Preferred Skills and Experience
•Bachelor’s degree in Computer Science, Information Technology, or related technical field
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems.
We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar.
Our experience speaks for itself: We have tens of thousands of highly skilled employees around the world serving most of the Fortune 100 companies. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone.
Together, we are the heart of progress.
Offices: New York City, New York, US
Cloud Services for public cloud and private cloudEnterprise Data ServicesSecurity & Resiliency ServicesEnterprise Infrastructure ServicesDigital Workplace Servicesand Infrastructure Management for ApplicationsReal Estate BrokerageMarketing
How many Engineering jobs are open in Ciudad de México, Mexico right now?
There are currently 1,130 open engineering positions in Ciudad de México, Mexico listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Ciudad de México, Mexico?
Companies currently hiring include Banco Mercantil del Norte - Banorte, Kyndryl, Mercado Libre, Amazon, Capgemini, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Ciudad de México, Mexico?
Yes — 449 of the 1130 open engineering positions offer remote or hybrid work (122 remote, 327 hybrid).
How do I apply for Engineering jobs in Ciudad de México, Mexico?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.