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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Educational Reimbursement Program, Life Insurance, Disability Insurance
Posted 48d ago
~40 hrs/week
Responsibilities
The Field Service Technician is responsible for the repair, maintenance, and start-up of KHS filling and packaging equipment at customer sites. They serve as the primary technical link between the company and the customer, ensuring machines function according to specifications.
Requirements
Candidates should have a bachelor's degree in computer or electrical engineering and at least 2 years of experience in the beverage or packaging industry. Proficiency in PLC, electrical/mechanical troubleshooting, and a willingness to travel up to 90% of the time are required.
Full job description
KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player. Our customers have trusted in our passionate pioneering spirit and first-class technologies for over 150 years. However, we can only remain world class if we continue to find new employees who make just as high demands of themselves and the quality of their work as our customers make of us at KHS. Are you one of them?
The Field Service Technician travels extensively to repair, maintain and start-up specified KHS filling and packaging equipment. The Field Service Technician provides a communication link between the customer and the Company to provide excellent customer service.
Your Responsibilities
Receives trip assignment from inside schedulers; makes travel arrangements to arrive on time according to customer requirements.
Interviews customer to determine machine problems; performs basic troubleshooting on machine functioning; verifies where problem is located.
Performs hands-on electrical and mechanical troubleshooting and repairs on specified KHS USA machines to ensure machine is functioning correctly according to specifications; coordinates with customer and Parts department to order any needed parts
Troubleshoots and modifies or edits programs of Programmable Logic Controller’s (PLC).
Audits and documents missing or bypassed safety devices on KHS USA machines and replace or repair.
Trains customers for successful operation and maintenance; may show operators how to do changes for different size or format packaging; provides preliminary invoice for customer signature.
Works under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality; establishes that product is moving through properly; communicates with internal staff to solve technical problems or project issues.
Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job. Periodically inspects customer spare parts inventory and recommends additional parts orders as needed for successful equipment maintenance and operation.
Your Profile
Bachelor in computer or electrical engineering with good mechanical skills or comparable education/training
Extensive knowledge of machinery for the beverage / packaging industry and work experience of at least 2 years
Salzgitter Mannesmann Stahlhandel GmbH has always stood for tradition, innovation and reliability. We are a flexible system partner, modern service provider and reliable full-range supplier, who always keep an eye on individual customer benefits and future requirements.
We provide a portfolio of steel products in all dimensions and grades - unmachined or industrially prefabricated. Thanks to our many years of experience in steel processing, we stand for the highest quality standards.
As a logistics partner, we ensure that these services are at your disposal anywhere and at any time. With direct access to each of our warehouses, we guarantee the highest level of delivery readiness and reliability.
Using our e-WORLD digital interfaces, you network directly with our systems. With us, you can work more efficiently and save both time and money, in addition to communicating directly with us and in real time.
Visit our website: https://shop.salzgitter-mannesmann-stahlhandel.com
We have the product and the service for your complex requirements.
Make us part of your solution.
Systems. Service. Steel. Digital.
Offices: Wiesenstraße 36, Gebäude 397, Mülheim an der Ruhr, Nordrhein-Westfalen 45473, DE · Beisenstraße 53, Gladbeck, Nordrhein-Westfalen 45964, DE · Rudower Chaussee 46, Berlin, 12489, DE · Hafenstraße 91, Fürth, Bayern 90768, DE · Wiesenauer Straße 17, Hannover, Niedersachsen 30179, DE
Based on 1146 listings with disclosed salaries, most engineering jobs in Wisconsin pay between $69k–$155k per year. Individual offers vary with seniority, company size, and specialization.
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