Job Purpose The Account Manager is responsible for developing, managing, and growing customer relationships by serving as the primary owner of assigned accounts from opportunity through delivery. This role drives revenue…
Skills: Account Management, Sales, Relationship Management, Quoting, Solution Development
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Senior
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Full-time
Posted 15h ago
~40 hrs/week
Responsibilities
The Account Manager is responsible for managing and growing customer relationships from opportunity through delivery. This includes driving revenue growth, preparing accurate quotes, and collaborating with engineering and operations to deliver tailored solutions.
Requirements
Requires 5+ years of experience in account management or sales, specifically within manufacturing, engineering, or technical product environments. Proficiency in CRM/ERP systems and strong professional communication skills are essential.
Full job description
Job Purpose
The Account Manager is responsible for developing, managing, and growing customer relationships by serving as the primary owner of assigned accounts from opportunity through delivery. This role drives revenue growth by identifying customer needs and delivering tailored solutions in collaboration with engineering, operations, and customer success teams. The position exists to expand customer partnerships, improve responsiveness, and contribute to the company’s long-term revenue and relationship success.
Key Responsibilities
Account Ownership & Relationship Management
Serve as the primary point of contact for assigned customers
Build and maintain strong, long-term relationships to drive retention and growth
Sales & Revenue Growth
Identify new opportunities within existing accounts and pursue new business
Own the full sales cycle—from inquiry and quoting through order execution
Quoting & Solution Development
Prepare accurate, timely quotes aligned with customer requirements as needed
Collaborate with engineering and operations to develop tailored solutions
Comfortable making informed decisions with incomplete information, using sound judgement to guide customers toward the best available solution while proactively identifying and closing gaps.
Customer Communication & Experience
Proactively communicate updates on quotes, orders, and project status
Ensure a high-quality, responsive, and solution-focused customer experience
Professionally communicate any delays or issues to customers and team.
Cross-Functional Coordination
Partner with engineering, production, and customer success teams
Support transition from quote to order to ensure alignment and smooth handoffs across departments
Issue Resolution & Accountability
Address customer concerns and remove obstacles to successful delivery
Take ownership of outcomes and ensure commitments are met
Pipeline & Account Management
Maintain accurate records in CRM/ERP systems
Experience & Technical Skills
5+ years in account management, sales, or customer-facing roles
Experience in manufacturing, engineering, or technical product environments (required)
Strong proficiency in CRM/ERP systems and Microsoft Office tools
Core Competencies
Relationship builder with strong customer focus
Sales and business acumen with a growth mindset
Communication skills (clear, confident, and professional)
Problem-solving ability with attention to detail
Organization & prioritization in a fast-paced environment
Appliances, Electrical, and Electronics Manufacturing
Company size
51-200 employees
Founded
1971
Headquarters
Eau Claire, Wisconsin
LinkedIn followers
581
Automation Displays, Inc. (ADi) combines seamless project integration, unmatched accommodation, and endless support to deliver the most innovative electrical control and display solutions on the market.
Founded in 1971, ADi has been serving a global customer base in Building Automation, Data Centers, Oil & Gas, Fire Protection, Custom Touchscreen Panels, Detention & Security, Smoke Controls, and Mosaic Mimic Panels for over 50 years. Trusted partners include AWS, JCI, Siemens, Trane, Schneider Electric, Emerson, and many more of the best companies in the business.
Our unique design and integrated manufacturing process eliminate the unknown and deliver an unbeatable experience. ADi values growth, innovation, and ownership to support local and global business ventures.
From panel design to production, everything takes place in the lively city of Eau Claire, WI. We offer customized product solutions you can trust with the team you can depend on.
Offices: 3533 White Ave., Eau Claire, Wisconsin 54703, US
How many Engineering jobs are open in Eau Claire, WI right now?
There are currently 69 open engineering positions in Eau Claire, WI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Eau Claire, WI?
Companies currently hiring include Veritas Steel LLC, Menards, Mayo Clinic, Intek Plastics, Metal Craft Machine & Engineering, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Eau Claire, WI?
Yes — 6 of the 69 open engineering positions offer remote or hybrid work (2 remote, 4 hybrid).
How do I apply for Engineering jobs in Eau Claire, WI?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.