Pittsburgh, Pennsylvania, United States · On-site
$105k–$149k/yr
Job Description Who will you be working with? Our Hosted Services team delivers mission-critical Positive Train Control (PTC) back-office solutions for over 25 freight and transit railroads across North America. The team…
Skills: Service Delivery Management, Stakeholder Management, Escalation Handling, Cross-functional Coordination, Railroad Operations
Pittsburgh, Pennsylvania, United States · On-site
****EOE, including disability/vets**** Fleet Services – A Cox Automotive Company keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maint…
Skills: Diesel Engine Repair, Preventative Maintenance, Technical Aptitude, Vehicle Diagnostics, iPad Operation
Greencastle, Pennsylvania, United States · On-site
General Job Objective: Perform set ups and operate machines to produce parts to blueprint specifications in support of and meeting production schedules. Employee will set up and perform a wide range of cutting, burning, …
Skills: CNC Programming, Blueprint Reading, Machine Setup, Precision Measuring, Geometric Dimensioning & Tolerancing
Warminster, Pennsylvania, United States · On-site
JOB DESCRIPTION Summary/Objective: The Bucks IU’s Fab Lab Center is the hub of STEAM Education in Bucks County. It is a place to engage in digital fabrication, computer science, engineering, and general STEAM activ…
Skills: Digital Fabrication, Computer Science, Robotics, 3D Printing, CNC Machining
Warminster, Pennsylvania, United States · On-site
JOB DESCRIPTION Summary/Objective: The Bucks IU’s Fab Lab Center is the hub of STEAM Education in Bucks County. It is a place to engage in digital fabrication, computer science, engineering, and general STEAM activ…
Skills: Digital Fabrication, Computer Science, Robotics, 3D Printing, CNC Machining
Philadelphia, Pennsylvania, United States · On-site
U.S. Facilities, Inc., a consolidated building maintenance services company, is currently accepting resumes for the position of Stationary Engineer in Philadelphia. We are currently in need of two Stationary Engineers to…
Skills: Steam Boiler Operation, Chiller Operation, HVAC Maintenance, Building Automation Systems, Fire Alarm System Controls
Philadelphia, Pennsylvania, United States · On-site
U.S. Facilities, Inc., a consolidated building maintenance services company, is currently accepting resumes for the position of Stationary Engineer in Philadelphia. We are currently in need of two Stationary Engineers to…
Skills: Steam Boiler Operation, Chiller Operation, HVAC Maintenance, Building Automation Systems, Fire Alarm System Controls
Bethlehem, Pennsylvania, United States · On-site
$180k–$200k/yr
Who We Are At Freshpet, our goal is to change the way people nourish their pets forever. We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being …
Skills: Strategic Sourcing, Indirect Procurement, Capex Management, MRO Sourcing, Contract Negotiation
Philadelphia, Pennsylvania, United States · On-site
U.S. Facilities, Inc., a consolidated facility management service, is seeking a Kitchen Maintenance Mechanic for our Philadelphia, PA location. Shifts available: 8am-4pm and 4pm-12am. This position is responsible for ope…
Skills: HVAC Maintenance, Electrical Systems, Mechanical Repair, Gas Welding, Arc Welding
Pittsburgh, Pennsylvania, United States · On-site
Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, …
Skills: Optics, Optical Imaging, Optical Coherence Tomography, Ultrasonic Instrumentation, Piezoelectrics
Easton, Pennsylvania, United States · On-site
$120k–$150k/yr
Job Description: Company Overview Celeste was founded in 1946 in Wilton, Connecticut, as a perfume manufacturer and has since evolved into a global chemical company. Through decades of innovation and diversification, the…
Skills: Plant Management, Chemical Manufacturing, Supply Chain Management, Continuous Improvement, EHS Compliance
Brookville, Pennsylvania, United States · On-site
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to…
Skills: CMM Programming, Validation Protocols, Continuous Improvement, Six Sigma Black Belt, 3D Printing
Hanover, Pennsylvania, United States · Hybrid
$120k–$140k/yr
Job Description: Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative products, workflow solution…
Skills: Product Management, Lifecycle Management, Market Analysis, Pricing Strategy, Technical Support
Hazleton, Pennsylvania, United States · On-site
$31/hr–$38/hr
Job Description Role Overview: Unpack Your Potential Join Amcor as an Electrical Mechanical Technician and play a key role in producing high-quality packaging that makes a global impact. You’ll ensure safety, quality sta…
Skills: Electrical Troubleshooting, PLC, VFD, Schematics Interpretation, Wiring Diagrams
New Castle, Pennsylvania, United States · On-site
Location Address: 221 Grove Street, New Castle, Pennsylvania 16101 Work Shift: 8hr-2nd Shift (United States of America) The Machine Operator will operate blow-mold/PET/injection molding machines, grinders, trimmer machin…
Skills: Blow-mold Machine Operation, PET Molding, Injection Molding, Troubleshooting, Preventive Maintenance
Philadelphia, Pennsylvania, United States · On-site
Job Details Provides leadership, technical expertise, and business acumen in the day-to-day operations of the Design and Construction (D&C) Dept's corporate services, ensuring the Networks' consolidated facilities' desig…
Skills: Healthcare Facility Development, Project Management, Budget Management, Strategic Planning, Regulatory Compliance
Berwick, Pennsylvania, United States · On-site
Talen Energy is soliciting candidates interested in filling the position of Civil Engineer at the Susquehanna Steam Electric Station located near Berwick, Pennsylvania. Susquehanna Steam Electric Station, one of the larg…
Skills: Civil Engineering, Structural Engineering, AISC Design Codes, ACI Design Codes, Seismic Qualification
Bensalem Township, Pennsylvania, United States · On-site
$50k–$60k/yr
Job DetailsJob Location: Bensalem, PA 18020Salary Range: $50,000.00 - $60,000.00 Salary/yearStructural Designer Unicorr Packaging Group, a family-owned leading manufacturer of corrugated and protective packaging, seeks a…
Skills: Structural Package Design, ArtiosCAD, Kongsberg Cutting Table, Cape Pack Palletization, 3D Rendering
Pittsburgh, Pennsylvania, United States · On-site
At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entre…
Skills: Troubleshooting, Preventative Maintenance, Predictive Maintenance, Root Cause Analysis, Electrical Schematics
New Freedom, Pennsylvania, United States · On-site
$120k–$160k/yr
About Johnson Controls Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emiss…
Skills: Technical Leadership, Product Engineering, Thermodynamics, Heat Transfer, Refrigerant Systems
Pittsburgh, Pennsylvania, United States • On-site
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Lead customer-facing service delivery for hosted PTC back-office solutions, acting as the primary interface between customers and internal technical teams. Manage service reviews, operational issues, and 30/60/90-day outlooks to ensure reliable rail operations and high customer satisfaction.
Requires a Bachelor's degree and at least 9 years of experience in railroad operations, PTC systems, or mission-critical service delivery. Must possess strong stakeholder management skills and experience coordinating technical teams in 24/7 operational environments.
Our Hosted Services team delivers mission-critical Positive Train Control (PTC) back-office solutions for over 25 freight and transit railroads across North America. The team combines deep railroad domain expertise with cloud, network, and application operations to ensure safe and reliable rail operations. In this role, you will work closely with customer stakeholders, technical operations teams, cloud and network engineering, and commercial support functions to deliver high-quality managed services
As a member of the Digital Intelligence S&S Surface Transportation division, you will be responsible for leading customer-facing service delivery for Wabtec’s hosted PTC back-office solutions. You will act as the primary interface between customers and internal teams, ensuring reliable service performance, proactive communication, and operational alignment.
You will support freight and transit customers by managing service reviews, driving resolution of operational issues, and maintaining clear visibility into upcoming work through structured planning processes (30/60/90-day outlooks). This role is critical in improving customer satisfaction, reducing operational inefficiencies, and strengthening Wabtec’s credibility as a trusted service provider. You will regularly report service performance, risks, and trends to leadership and customers.
You must have:
Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, or a related discipline
Minimum of 9 years of experience in railroad operations, dispatching, signaling, PTC systems, or mission-critical service delivery
Strong understanding of railroad operating environments (freight and/or passenger)
Proven experience managing multiple customer accounts in a service delivery or operations role
Excellent communication, stakeholder management, and escalation handling skills
Experience coordinating cross-functional technical teams in a 24/7 operations environment
We would love it if you had:
Experience with PTC back-office systems
Familiarity with network infrastructure in rail environments (e.g., VPN, MPLS, cloud connectivity)
ITIL or service management certification
Experience with RCA/PIR processes and service performance governance
Background in SaaS or hosted managed services delivery
AWS Infrastructure knowledge
Serve as the primary point of contact for customer service delivery across assigned accounts
Lead recurring service review calls (weekly, bi-weekly, monthly) with customers
Maintain and communicate 30/60/90-day service outlooks, including maintenance, upgrades, and risks
Coordinate with technical operations teams to ensure timely resolution of issues and completion of RCAs/PIRs
Manage customer escalations and ensure clear, timely communication
Align scheduling of maintenance activities with customer and internal teams
Support change request discussions and ensure clear communication of scope and impacts
Track and report service performance metrics, risks, and improvement opportunities
This role primarily involves office work, including extended periods of sitting, communicating via phone and video conferencing, and working on a computer. Occasional travel to customer sites or Wabtec locations may be required. Ability to communicate clearly and effectively in customer-facing settings is essential.
You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.
Relocation assistance may be provided if eligibility requirements are met.
Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).
Our job titles may span more than one career level. The salary rate for this role is currently $104800-149300 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible.
At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.
We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
Need accommodation? Just let us know - we’ve got you.
Westinghouse Air Brake Technologies Corporation (Wabtec), doing business as Wabtec Corporation, is a provider of technology-based equipment and services for the global freight and transit rail industries. The Company's segments include the Freight Segment and the Transit Segment. The Freight Segment primarily manufactures and services components for new and existing freight cars and locomotives, builds new switcher locomotives, rebuilds freight locomotives, supplies railway electronics, positive train control equipment, signal design and engineering services, and provides related heat exchange and cooling systems. The Transit Segment primarily manufactures and services components for new and existing passenger transit vehicles, typically regional trains, high speed trains, subway cars, light-rail vehicles and buses, builds new commuter locomotives, refurbishes subway cars, provides heating, ventilation, and air conditioning equipment, and doors for buses and subways.
Offices: 1001 AIRBRAKE AVE, Wilmerding, Pennsylvania 15148-1036, us
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