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Transaera
Somerville, Massachusetts, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Own the end-to-end post-sale experience, managing the delivery, installation, and commissioning of DOAS units. Establish service roadmaps, manage HVAC service partners, and create operational playbooks for scaling field operations.
Requires 5+ years of experience in operations, project management, or field services with strong vendor management skills. A background in HVAC, MEP, or commercial building systems is highly preferred.
Transaera is a fast-growing, VC-backed startup, dedicated to redefining the future of air conditioning with cutting-edge, sustainable solutions. Based in Somerville, MA, we’re tackling one of the planet’s most pressing challenges: making cooling more efficient, affordable, and environmentally friendly.
At Transaera, you’ll join a passionate team of engineers, scientists, and visionaries committed to creating a cooler, greener future. Everyone here owns outcomes, not just tasks. If you want to build something from scratch and leave your mark on a growing company, you'll fit right in.
Learn more about our revolutionary work at www.transaera.com.
As our first Head of Installation & Service, you will own the end-to-end post-sale experience for our customers. That means getting our DOAS units from the factory floor to the rooftop safely, on time, and without drama, then making sure they stay running once they are there.
This is a builder role. You'll create the processes, checklists, and playbooks that will define how we operate at scale. You'll work closely with our sales, engineering, and operations teams and will be the connective tissue between a customer's signed order and a humming, commissioned unit on their rooftop. You will create relationships with field service technicians and establish Transaera’s service roadmap.
Coordinate the full logistics chain from factory to rooftop installation site, acting as the primary point of contact for our customers to coordinate all aspects of the installation including permitting, certifications and commissioning
Build and manage relationships with local installation contractors and other required vendors to build out standard work for Transaera’s installations
Develop and maintain installation documentation including rigging diagrams, quick start guides, commissioning checklists and training materials
Track every active unit delivery on a project-by-project basis and proactively resolve blockers to ensure on-time delivery and installation
Own delivery timelines and communicate status to customers and internal stakeholders
Be the first point of escalation for service and repair requests from customers
Triage incoming service tickets, dispatch technicians or third-party service partners, and manage resolution to completion
Build a reliable network of qualified HVAC service partners across key geographies or stand up national service networks to maintain and ensure uptime of Transaera’s equipment
Establish spare parts pool and create a logistics plan for spare parts disposition and installation where needed
Maintain a service history database and use it to spot repeat issues and drive product feedback
Define and own SLAs for response and resolution times
Stand up the tools, workflows, and dashboards we need to track jobs from order to commissioning
Work cross-functionally with engineering to relay field issues that surface product improvement opportunities
Help build our customer-facing documentation: installation guides, startup checklists, service manuals
As the team grows, help hire and onboard field operations coordinators and support staff
5+ years of experience in operations, project management, or field services; ideally coordinating physical product delivery or construction-adjacent work
Strong project management instincts: you keep projects on track, communicate early when things go sideways, and never let a deadline surprise anyone
Startup DNA: you're comfortable with ambiguity, willing to roll up your sleeves, and energized by building things that don't exist yet
Excellent vendor and contractor management skills, you know how to get the best out of external partners
Clear, direct communicator with customers, subcontractors, and internal teammates
Experience in HVAC, MEP, or commercial building systems
Familiarity with commissioning processes for mechanical equipment
Experience working with commercial real estate, facilities management, or building operations teams
Ground-floor opportunity to define a critical function at a fast-growing startup
Competitive salary + meaningful equity in a VC-backed company
Work directly with founders, executives and have a real seat at the table
Mission-driven work to help bring about a revolution in HVAC technology
Based on 6071 listings with disclosed salaries, most engineering jobs in Massachusetts pay between $87k–$205k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 8,913 open engineering positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include RTX, Amazon, General Dynamics Mission Systems, State Street, mouhamedzz, among others. Browse the listings above to see every active employer.
Yes — 2543 of the 8913 open engineering positions offer remote or hybrid work (615 remote, 1928 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
