Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies – Where your future awaits - YouTube Job Purpose: Maintains and repairs telecommunication equipment,…
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$28/hr–$32/hr
Full-time
high school, professional certificate
Health Insurance, 401(k), Disability, Life Insurance, Paid Time Off, Voluntary Benefits
Posted 39d ago
~40 hrs/week
Responsibilities
Maintains, repairs, and installs telecommunications and networking equipment within correctional facilities. Provides technical support, administrative services, and training for tablet programs and other Securus products.
Requirements
Requires a high school diploma and at least 3 years of experience in telecom and networking installation and repair. Proficiency in cabling, VOIP, and various networking hardware like Cisco and Fortinet is essential.
Full job description
Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!
Job Purpose:Maintains and repairs telecommunication equipment, associated computers, networking, and electronic equipment and install all Securus’ products, features and equipment. Position also provides support to our tablet customers by assisting in administering the program by making sure tablets are fully utilized and proper inventories are maintained, and extra inventory or damaged inventory is returned. Travels from location to location to resolve issues as stated above but could also serve as an onsite technician for a particular customer providing both technical and administrative duties or as a hybrid technician who is both on site and roving. Provides installation assistance, training or troubleshooting assistance to a FSA and/or FST1.
Essential Duties:
Repairs, maintains, programs and installs telecommunications hardware, associated LAN/WAN/networking hardware/software, various electronic equipment and wiring per specifications, codes, standards and operational procedures in correctional facilities
Repairs/installs phones, kiosk, video terminals, WAP’s, tablets and other required equipment within correctional facilities within assigned area of responsibility.
Maintain and provide operations support for site surveys, pre-bid meetings and/or sales conferences
Communicates with dispatchers to receive work assignments and provides dispatchers with ETA for arrival and departure information
Troubleshoots situations where standard procedures have failed in isolating or resolving problems while interfacing with multiple departments for problem resolution
Required to assist in educating and training Securus customers, providing information to technical support and following direction given on Securus products & services
Provide administrative services on as needed basis or when dedicated to a particular customer: data entry including PIN/PAN, blocks/unblocks, customer reporting, training, providing CDR reports, assisting with video visitation and burning recordings and/or video to CD/DVD per subpoena and testifying in court when required
Maintains inventory of equipment and tools
Manages and maintains assigned company inventories and assets (tool, vehicle, parts inventory, laptop etc.)
Demonstrates proficient skills with telephony–pulling cable, terminating cable, trouble shoot wiring, loading configuration files, install and maintain all Securus equipment
Knowledge, Skills, and Abilities:
Demonstrate the proficient understanding of the customers’ service needs and work to improve the operation of their facility with regard to all of Securus products such as: Inmate Calling System, Video Visitation, Kiosk and/or Tablets
Working knowledge and the ability to learn of all applicable practices, standards and codes (electrical, cabling, fiber, wireless, networking, conduit, industry, and Securus equipment)
Ability to work all tasks to completion with a high sense of urgency and the highest work quality
Negotiates alternatives means of resolving issues and escalates issues when
Responds to requests from management and customers via phone, e-mail and/or with reporting
Adheres to Field Service Standards and all Company
Self-starting, able to self-train on telephony based product line
Excellent ability at multi-tasking, setting priorities and tracking issues concurrently
Strong communications skills, written and verbal, for working with customers, dispatchers, technical support, specialists, other field technicians and management
Minimum Qualifications:
High school diploma or GED
3 years of installation repair and maintenance of telecom and networking
Experience working with Windows OS, VOIP, ADTRAN Fortinet, AOS, Cisco IOS and wireless technology
Telephony experience - including but not limited to: pulling cable (Cat3 & Cat5), terminations (110, 66, Krone, RJ11 & RJ45) up to 100 pair cables and troubleshooting wiring / T1 / CO dial tone problems
Experience and knowledge of network (cat3, cat5, cat6) cabling configuration, troubleshooting and installation standards.
Preferred Qualifications:
Experience in conduit bending (EMT and Rigid)
Microsoft Certifications (A+, N+, MCSE etc…)
Cisco Certifications (CCNA etc…)
Electronics / Electrical Certification or Degree
6 years or more of related experience
Wireless technology experience
Fiber termination experience
Previous experience working in law enforcement or correctional environment
Physical Requirements:
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools. May be required to lift up to 45 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Salary and Benefits:
At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.
Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
Supporting Better Outcomes for Individuals and Communities
Industry
Technology, Information and Internet
Company size
1,001-5,000 employees
Founded
1986
LinkedIn followers
19,813
Securus Technologies improves public safety and modernizes the incarceration experience. Thousands of public safety, law enforcement and corrections agencies rely on Securus for secure, simple and powerful technology solutions that are always accessible and easy to use.
With hundreds of patents and scores of engineers, technologists, designers and thinkers innovating solutions, the technology here is second to none. Securus is committed to being the best provider of high-tech software solutions, with the most product and service offerings of the highest quality that provide the best economics for our customers while maintaining the best customer service in our industry.
From connecting family and friends to those incarcerated… to connecting correctional facility personnel to critical information… to connecting inmates to technology… to connecting the dots for investigative leads… to connecting emergency dispatchers and responders to those in need… Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, verification, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live.
Based on 5192 listings with disclosed salaries, most engineering jobs in Colorado pay between $83k–$189k per year. Individual offers vary with seniority, company size, and specialization.
How many Engineering jobs are open in Colorado right now?
There are currently 7,307 open engineering positions in Colorado listed on Clera. New openings are added daily as companies post roles.
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Are there remote or hybrid Engineering jobs in Colorado?
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